All of the sales advisers were amazing, very kind and helpful. Plenty of mattresses to choose from, help when we needed it, and we were given all the time we needed to make a decision without any pre... もっと見る
企業が回答しました
所在地
所在地を変更Unit E2 Ravenside Retail Park, Kingsbury Road, B24 9QB Erdington, Birmingham, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The in-store and delivery experience were great. Sales staff were helpful but not pushy and helped us get the best discount possible. Delivery was punctual and in time. However, there was a dirty mark... もっと見る
企業が回答しました
Not pressured upon arrival, had time to browse. Initially we did not intend to buy anything. Fast forward 1hr and we purchased a king size bed plus accessories, this was down to RYAN excellent sales m... もっと見る
企業が回答しました
Ave made our new bed & mattress buying experience really easy & efficient. He gave us good options based on what we’d discussed & made suggestions to help us pick the best possible option for... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Erdington について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit E2 Ravenside Retail Park, Kingsbury Road, B24 9QB, Erdington, Birmingham, 英国
4.8
優良
197件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Bensons For Beds - Erdington からの回答
Thank you for your kind words! We're thrilled to hear you had a great experience with our customer service. Our team works hard to ensure every customer feels valued. We look forward to serving you again soon!
Great choice and brilliant staff
All of the sales advisers were amazing, very kind and helpful. Plenty of mattresses to choose from, help when we needed it, and we were given all the time we needed to make a decision without any pressure at all. Ryan helped us again with the mattresses that I was looking at, he was very knowledgeable and explained the difference between each one, he made a recommendation about the mattress that would suit my needs best. Fabulous mattress, very pleased with it. Many thanks, we shall be recommending Bensons.
2026年10月12日
Bensons For Beds - Erdington からの回答
Thank you for your wonderful review! We're thrilled to hear that our team, especially Ryan, provided you with the support and knowledge you needed. It's great to know you're pleased with your new mattress. We appreciate your recommendation and look forward to serving you again!
Dirty mattress
The in-store and delivery experience were great. Sales staff were helpful but not pushy and helped us get the best discount possible. Delivery was punctual and in time. However, there was a dirty mark on the mattress when up wrapped which was really disappointing - waiting to hear from customer services.
2026年10月22日
Bensons For Beds - Erdington からの回答
Thank you for your feedback. We're glad to hear you had a positive experience with our staff and delivery. We apologize for the issue with the mattress and understand your disappointment. Our customer service team will reach out to resolve this promptly. We appreciate your patience.
Bensons For Beds - Erdington からの回答
Thank you for your wonderful feedback! We are thrilled to hear that we met all of your expectations and delivered on our promises. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Team Bensons
Excellent Service from Bev
We were sold a single bed and mattress by Bev at the Erdington branch and she was excellent in every way very helpful and knowledgeable and she is a credit to your company.
2026年10月10日
自発的なレビュー
Bensons For Beds - Erdington からの回答
Thank you for your wonderful feedback! We are thrilled to hear that Bev provided you with excellent service. She truly is a valuable member of our team. We appreciate your support and hope you enjoy your new bed and mattress!
Olivia in store was fantastic and made…
Olivia in store was fantastic and made the experience really straightforward. The communication after the purchase was very transparent and I felt supported throughout.
2026年10月8日
Bensons For Beds - Erdington からの回答
Thank you for your wonderful feedback! We're thrilled to hear that Olivia provided you with such a fantastic experience. Our team strives for clear communication and support, and it's great to know we succeeded. We look forward to serving you again soon!
Another great service from Benson for…
Another great service from Benson for Beds. Popped into my local store, spoke to Wayne told him what i needed. I was given a few options, and I made my purchase. Nice and easy.
2026年10月4日
Bensons For Beds - Erdington からの回答
Thank you for your kind words! We're thrilled to hear that Wayne provided you with excellent service and helped you find the perfect option. We appreciate your support and look forward to serving you again in the future!
Helpful Assistant Manager
Rob, the assistant manager who served me was helpful, friendly, got the price down as low as he could, and did not try to sell me anything I did not need or want.
2026年9月30日
Bensons For Beds - Erdington からの回答
Thank you for your kind words! We're thrilled to hear that Rob provided you with such great service. Our team is dedicated to helping customers find exactly what they need without any pressure. We appreciate your feedback and look forward to serving you again!
excellent prices
2026年10月1日
Bensons For Beds - Erdington からの回答
Thank you for your fantastic feedback! We're thrilled to hear you find our prices excellent. We strive to offer great value to our customers. We appreciate your support and look forward to serving you again soon!
Arrived earlier than time staged
Arrived earlier than time staged
Cleared up after themselves
The bed has been fitted and is excellent
Polite and well mannered drivers
2026年9月26日
Bensons For Beds - Erdington からの回答
Thank you so much for your amazing review! We’re thrilled to hear that our team exceeded your expectations with their punctuality and professionalism. Enjoy your excellent new bed, and we hope to assist you again in the future. Sleep tight! ���️✨ #CustomerLove #ThankYou!
Ryan was very helpful
Ryan was very helpful, explaining and answering all our questions about the bed and mattresses and arranging our delivery to suite us. Both the staff were very pleasant and polite.
2026年9月27日
Bensons For Beds - Erdington からの回答
Thank you so much for your lovely review! We’re delighted to hear that Ryan was able to answer all your questions and help make the process of choosing your bed and mattresses easy and enjoyable. It’s also wonderful to hear that our team made you feel welcome and that we could arrange delivery at a time that suited you. We truly appreciate your kind words and hope you enjoy your new bed!
The staff were very good and also the…
The staff were very good and also the delivery guys were exerlent
2026年9月24日
Bensons For Beds - Erdington からの回答
"Thank you for your kind words! Our staff and delivery team work hard to provide excellent service. We appreciate your feedback and hope to continue exceeding your expectations in the future. #HappyCustomers #ExcellentService"
Helpful friendly staff in shop and good…
Helpful friendly staff in shop and good delivery service
2026年9月24日
Bensons For Beds - Erdington からの回答
Thank you for your kind words, we pride ourselves on providing excellent customer service and fast delivery. We're glad to hear you had a positive experience with our staff. We appreciate your business and hope to serve you again soon!
All the staff were welcoming and…
All the staff were welcoming and friendly, Bev was very informative and helpful and listened.
No hard selling which was a relief. Bought a sofa bed, Bev from the team spent time showing exactly how it worked and the two size options etc and colour choices.
2026年9月18日
自発的なレビュー
Bensons For Beds - Erdington からの回答
Thank you for choosing us and for taking the time to share your positive experience! We're thrilled to hear that our staff, especially Bev, was welcoming and provided helpful service without any pressure. We hope you enjoy your new sofa bed and we appreciate your support!
Help given when choosing my bed.
2026年9月14日
Bensons For Beds - Erdington からの回答
Thank you for your wonderful review! We are so glad to hear that our team was able to assist you in finding the perfect bed. We take pride in providing excellent service and helping our customers make the best choice for their needs. It was a pleasure to have you as our customer.
Great store
Ryan was very helpful in quickly understanding our needs and suggesting the appropriate options. He was very kind and cheerful and made the whole experience -- weird to say -- even enjoyable. The explanations were clear and detailed, and the purchase process went smoothly.
2026年9月13日
自発的なレビュー
Bensons For Beds - Erdington からの回答
Thank you for your kind words! We are thrilled to know that Ryan provided excellent service and made your experience enjoyable. We take pride in offering clear and detailed explanations and a smooth purchasing process. We appreciate your business and hope to see you again soon!
Bensons For Beds - Erdington からの回答
We're thrilled to hear that you had a positive experience with our customer service team! Providing exceptional assistance is our top priority and we are grateful for your kind review. Thank you for choosing our business!
Great attention, helpful
We got a great attention, Ryan solved all of our questions and gave us good solutions, for different badgets. I highly recommend testing the mattress using the great technology available.
2026年9月6日
Bensons For Beds - Erdington からの回答
Thank you for your kind words! Our team takes pride in providing excellent service and finding the best solutions for our customers' needs. We're thrilled to hear that you had a positive experience and we hope you enjoy your new mattress. Thanks for choosing us!
Bensons For Beds - Erdington からの回答
Thank you for your positive review! We're thrilled to hear that you had a great experience with our customer service and that your order was delivered on time. We appreciate your business and hope to see you again soon!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。