I ordered a Slumberland king size divan base with 2+2 drawers, along with an Erin headboard; I love them. Colour is great (Linen Beige) & the headboard is really substantial. Staff in store were real... もっと見る
企業が回答しました
所在地
所在地を変更Unit E2 Ravenside Retail Park, Kingsbury Road, B24 9QB Erdington, Birmingham, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Bev the sales lady was very knowledgeable and helpful me picked a very comfortable mattress, customer service was great from the moment my son and myself entered the store. Would highly recommend to... もっと見る
企業が回答しました
Robert is a very attentive, intuitive, mature, respectful colleague. He is an excellent manager of the site. His insubordinate colleague who attacks the retail park manager for doing her job, on behal... もっと見る
企業が回答しました
It was a clean and well presented store. The staff were pleasant, helpful and friendly. They took their time to explain everything and answered all of my questions. Overall a great experience made eas... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Erdington について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit E2 Ravenside Retail Park, Kingsbury Road, B24 9QB, Erdington, Birmingham, 英国
4.8
優良
170件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
Great selection of beds, mattresses. Excellent customer service, staff that are knowledgeable about their products.
2026年4月11日
Bensons For Beds - Erdington からの回答
Really appreciate your review — great choice and knowledgeable staff is exactly what we aim for.
We truly appreciate your feedback,
Megan | Customer Care Specialist🌟
Brilliant Benson Experience
The whole experience from the visit to the store to the bed being assembled was so positive. I was kept informed of progress regularly by Bensons. I was really impressed with their product and their service
2026年4月10日
自発的なレビュー
Bensons For Beds - Erdington からの回答
We're happy to hear that your entire experience, from visiting our store to the assembly of your bed, was so positive! It's great to know you were regularly informed of the progress. We appreciate your feedback on our product and service.
Team Bensons
Love getting my bed’s from benson’s
Love getting my bed’s from benson’s
I’ve had 2 beds from here and honestly they’re the best. Especially the amount of room for storage in the ottoman’s
2026年4月8日
自発的なレビュー
Bensons For Beds - Erdington からの回答
Simran Chauhan,
We're so happy to hear you love our beds! It's great to know you've had such positive experiences with the quality and storage space our ottomans provide. Thanks for your feedback!
Team Bensons - Jessica
Wojciech and Brian were very polite
Wojciech and Brian were very polite, Quick and took away the packaging.
2026年4月2日
Bensons For Beds - Erdington からの回答
Thank you for your lovely feedback! 😊 We’re pleased to hear Wojciech and Brian were polite, quick, and took care of the packaging. We’ll be sure to pass this on to them,
Megan | Customer Care Specialist
Very happy with the service I would…
Very happy with the service I would recommend this company to my family and friends
2026年4月6日
Bensons For Beds - Erdington からの回答
Thank you so much! 😊 We’re really happy to hear you were pleased with the service and truly appreciate the recommendation to your family and friends. It means a lot to us,
Megan | Customer Care Specialist
From customer service in store to…
From customer service in store to delivery, all staff were friendly, respectful and knowledgeable. No hassle whatsoever. Would definitely recommend Bensons.
2026年3月30日
Bensons For Beds - Erdington からの回答
Thank you for your lovely review! 😊 We’re delighted to hear that from in‑store service to delivery, everyone was friendly, respectful, and knowledgeable. No hassle at all is exactly what we aim for. Thanks so much for recommending Bensons,
Megan | Customer Care Specialist⭐
Bensons For Beds - Erdington からの回答
Thank you! 😊 We’re delighted to hear you found everything fast, friendly, and helpful—and that you’re happy with the excellent product. Your feedback is much appreciated,
Megan | Customer Care Specialist ⭐
Good choice in-store well laid out
Good choice in-store well laid out. Sales assistant was helpful and knowledgeable and was able to guide us towards the product most suited to our needs.
2026年3月29日
自発的なレビュー
Bensons For Beds - Erdington からの回答
Thank you for the great feedback! We’re so pleased you found the store well laid out and that our knowledgeable team could guide you to the perfect choice for your needs. Enjoy,
Megan at Customer Care🛏️✨
Very helpful and no pressure to buy…
Very helpful and no pressure to buy Very nice staff thanks again
2026年3月13日
自発的なレビュー
Bensons For Beds - Erdington からの回答
Thank you so much for giving us 5 stars Graham! We’re really glad you found our team helpful — and no pressure is exactly how we like it. Lovely having as part of our Bensons family, and thanks again for your kind words!
Sleep well,
Megan at Customer Care💤
Visited the erdington branch and was…
Visited the erdington branch and was helped by Josh and his colleagues very easy transaction and out by 45minutes with a purchase!!
2026年3月22日
自発的なレビュー
Bensons For Beds - Erdington からの回答
Thank you for sharing your experience with us!😊
We’re so glad to hear your visit to the Erdington branch- it’s great to know we made the process easy, efficient, and got you all sorted with a purchase in just 45 minutes!✨
We really appreciate your feedback and are delighted you had such a quick and positive experience.
Thanks for choosing us,
Megan at Customer Care! 🙌
we had no issue sin shop or with the…
we had no issue sin shop or with the deliver. Delivery staff were friendly and vey quick
2026年3月20日
Bensons For Beds - Erdington からの回答
Thank you for your feedback Dawn! We’re delighted to hear everything went smoothly in-store and during delivery. Our delivery team will be pleased to know you found them friendly and quick.
Sleep well,
Megan at Customer Care✨
The staff were lovely
The staff were lovely, very helpful and professional.
Rob was very easy to talk to and he explained everything to me, he said he was happy for me to ring if I need any information or questions answering.
Lovely shopping experience.
2026年3月14日
Bensons For Beds - Erdington からの回答
Thank you so much for giving us 5 stars Mrs Conboy! We’re delighted to hear you had such a lovely shopping experience. Our team will be thrilled with your kind words, and Rob especially will be so pleased to know he made things clear, easy to understand, and that you felt comfortable reaching out with any questions. We really appreciate your feedback,
Megan at Customer Care 😊✨
The guys that came to set up the bed…
The guys that came to set up the bed were very professional and set up the bed the way I wanted it . We even made decisions together on where it would be better suited in the room.
The bed is amazing and even better than what I thought.
So overall I’m very satisfied
2026年3月12日
Bensons For Beds - Erdington からの回答
Stanley,
We're delighted to hear the setup team was professional and helpful in deciding the best placement for your new bed! It's great to know you're very satisfied and that the bed exceeded your expectations. Thanks for sharing!
Team Bensons - Jessica
Really welcoming
Really welcoming in store and Bev took the time to welcome may father, my mother and I. Considering my father has dementia, Bev was extremely patient and made my father feel at ease. He tried the bed machine for mattress firmness and was then recommended. My father commented upon professional and helpful Bev was and wanted me to pass on the positive comments. Many thanks for all of your help.
2026年3月8日
Bensons For Beds - Erdington からの回答
Ashley Barr,
We appreciate you sharing your experience. We're so glad that our team member was welcoming and patient, ensuring your father felt comfortable and at ease. It's wonderful to hear that their recommendation was helpful.
Team Bensons
Bensons For Beds - Erdington からの回答
MRS SAMANTHA WRIGHT,
We appreciate your review! We're so pleased to hear you found our staff member helpful and experienced. Your feedback is truly valued.
Team Bensons
Staff were knowledgeable friendly and polite
Staff were knowledgeable, friendly and polite, smooth transaction. Purchased an ottoman style bed based on previous experience, very pleased.
2026年2月19日
自発的なレビュー
Bensons For Beds - Erdington からの回答
We're happy to hear that our staff were knowledgeable, friendly, and polite, and that you experienced a smooth transaction. We appreciate your continued support and are pleased you're happy with your purchase!
Stewart - Team Bensons
Amazing customer service
Amazing customer service, amazing staff and made good conversation with our best interests at heart.
2026年2月12日
Bensons For Beds - Erdington からの回答
We appreciate your positive feedback! We're so happy to hear that you received amazing customer service from our staff, who made good conversation with your best interests at heart.
Until next time, take care,
Megan at Customer Care!
The assistant answered all our…
The assistant answered all our questions and queries and was very helpful
2026年2月12日
Bensons For Beds - Erdington からの回答
We appreciate you letting us know! We're so happy our assistant was helpful and answered all your questions and queries. Thank you!
- Jessica at Team Bensons
customer care
Easy to deal with, ordering simple. Delivery 10 minutes new mattress in situ and old mattress gone. sales people easy to talk to and experienced.
2026年1月31日
Bensons For Beds - Erdington からの回答
Thanks so much for the brilliant review! We love a smooth delivery—10 minutes in and out! Glad our team made everything easy from order to doorstep. Enjoy your new mattress.
We hope to welcome you back soon!
Megan at Customer Care
Great communication
Great communication, polite,helpful, they even took their shoes off ,brilliant service.
2026年2月2日
Bensons For Beds - Erdington からの回答
We're happy to hear that our team provided brilliant service! It's great to know you appreciated our communication, politeness, and helpfulness. Thank you for your positive feedback.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。