Bensons For Beds - Folkestone411 レビュー 

329
•
TrustScore 5段階評価の5

4.9

Unit B Park Farm Retail Park, Park Farm Road, CT19 5DS Folkestone, Kent, GB

•

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5つ星のうち5の評価

Helpful and friendly staff both in shop and on website chat. No pressure to buy but knowledgeable. The testing bed in store is a great experience and very helpful to choose a mattress

5つ星のうち5の評価

Following greeting we were shown to the appropriate section , given some advice, and left to try out the range with help from Marshall as and when we needed it without feeling any pressure to decide.... もっと見る

企業が回答しました

5つ星のうち4の評価

My delivery was brilliant. My only negative part of the whole purchase was that the wrong price was displayed for our mattress which made our total more than we were expecting. The price displayed w... もっと見る

企業が回答しました

5つ星のうち4の評価

Felt immediately in “sync” with staff member Samantha. Big tick to Bensons for stocking Hypnos mattresses. I was given helpful advice but no superfluous sales patter. The whole transaction was a good... もっと見る


企業情報

  1. 寝室家具店
  2. ・
  3. ベッド専門店
  4. マットレス専門店
  5. 寝具店

Bensons For Beds - Folkestone411 について

当該企業による記述

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

連絡先

  • Unit B Park Farm Retail Park, Park Farm Road, CT19 5DS, Folkestone, Kent, 英国

  • 1303223370

4.9

優良

TrustScore 5段階評価の5

329件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.9

すべてのレビュー

(329)

過去12か月のレビュー数: 26,477件

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5つ星のうち5の評価

Helpful and friendly staff

Helpful and friendly staff both in shop and on website chat. No pressure to buy but knowledgeable. The testing bed in store is a great experience and very helpful to choose a mattress

2026年10月21日
5つ星のうち5の評価

No problems.

2026年10月12日
Bensons For Beds - Folkestone411 ロゴ

Bensons For Beds - Folkestone411 からの回答

Hi Richard- Hawkinge Kent, Thanks for taking the time to let us know about your experience, we are so glad you are happy.

5つ星のうち5の評価

Nice experience

The gentleman that helped me choose my mattress was very helpful. He showed me beds in different price ranges and let me try them. In the end I found a mattress that I liked.

2026年10月10日
Bensons For Beds - Folkestone411 ロゴ

Bensons For Beds - Folkestone411 からの回答

Hi Trevor French, thank you for sharing your great experience with us, we are so glad you are happy with your new purchase.

5つ星のうち5の評価

Marshall great customer service

The service was very good with Marshall very helpful and knowledgeable .

2026年10月8日
Bensons For Beds - Folkestone411 ロゴ

Bensons For Beds - Folkestone411 からの回答

Hello Louisa,
We're delighted to hear that you received very good service and that Marshall was so helpful and knowledgeable throughout your visit. We'll be sure to pass on your kind feedback to him. Thank you for choosing Bensons, and we hope you're enjoying your new bed,
Megan | Customer Care Specialist

5つ星のうち5の評価

The guys who delivered bed were…great

The guys who delivered bed were excellent. Getting it upstairs looked like a challenge but not to them . Polite ,courteous and friendly.

2026年9月29日
Bensons For Beds - Folkestone411 ロゴ

Bensons For Beds - Folkestone411 からの回答

Thank you so much Mr Brown for letting us know about your great experience, we love hearing good news.

5つ星のうち5の評価

Exactly the right experience

Following greeting we were shown to the appropriate section , given some advice, and left to try out the range with help from Marshall as and when we needed it without feeling any pressure to decide. We had plenty of time to make the right decision.

2026年10月3日
自発的なレビュー
Bensons For Beds - Folkestone411 ロゴ

Bensons For Beds - Folkestone411 からの回答

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team, especially with Marshall. We believe in giving our customers the time and space to make the right choice. We look forward to welcoming you back soon!

5つ星のうち5の評価

Excellent experience at the Folkestone…

Excellent experience at the Folkestone store, Marshall was very helpful and knowledgeable as we wanted a new mattress and bed took the time to ensure we got exactly what we wanted.

2026年10月1日
Bensons For Beds - Folkestone411 ロゴ

Bensons For Beds - Folkestone411 からの回答

Thank you for your wonderful review! We're thrilled to hear that Marshall provided you with excellent service and helped you find the perfect mattress and bed. Your satisfaction is our priority, and we appreciate your support. We look forward to welcoming you back soon!

5つ星のうち5の評価

Great service and product

I purchased my daughter’s bed from the store in Folkestone.
Star was very helpful with helping us complete our purchase and explained all options available to us.
She booked in our delivery date and confirmed everything we needed to know.

I had clear correspondence throughout the weeks waiting for our delivery.

On delivery day James and Kay were exceptional.
Unfortunately getting caught up in the M20 closure, they kept in contact with updated time of arrival.
On arrival they were professional, quick and courteous.

Thank you for making our purchase through to delivery and assemble a great experience.

2026年9月26日
Bensons For Beds - Folkestone411 ロゴ

Bensons For Beds - Folkestone411 からの回答

Thank you for your wonderful review! We're thrilled to hear that Star, James, and Kay provided exceptional service throughout your experience. It's our goal to make every step seamless for our customers. We appreciate your support and hope your daughter loves her new bed!

5つ星のうち5の評価

Excellent knowledge and experience…

Excellent knowledge and experience helping us to choose the best mattress for us. Very patient too. Then less than two weeks for delivery with punctual and careful delivery and removal of old mattress, which I believe goes to the Heart Foundation for resale for their charity.

2026年9月21日
自発的なレビュー
Bensons For Beds - Folkestone411 ロゴ

Bensons For Beds - Folkestone411 からの回答

Thank you for your wonderful review! We're thrilled to hear you had a great experience choosing your mattress with us. Our team is dedicated to providing excellent service, and we're glad you appreciated the timely delivery and our commitment to charity. Enjoy your new mattress!

5つ星のうち5の評価

Very helpful and informative member of…

Very helpful and informative member of staff. delivery went to plan - no issues

2026年9月18日
Bensons For Beds - Folkestone411 ロゴ

Bensons For Beds - Folkestone411 からの回答

Thank you for your wonderful review! We're so pleased to hear that a member of our team was helpful and informative, and that your delivery went smoothly.

Team Bensons

5つ星のうち5の評価

Single bed and mattress well happy

Found exactly what I wanted and staff gave me no pressure

2026年9月14日
Bensons For Beds - Folkestone411 ロゴ

Bensons For Beds - Folkestone411 からの回答

Hi Mick, we are so pleased you are happy with your product and the experience you have received.

5つ星のうち5の評価

Knowledgeable and amenable staff

Knowledgeable and amenable staff. Good, competitive deals. good location. Easy parking.

2026年9月12日
Bensons For Beds - Folkestone411 ロゴ

Bensons For Beds - Folkestone411 からの回答

Hi Trevor Wyatt, Thanks for taking the time to let us know about your experience, we are so glad you are happy.

5つ星のうち5の評価

Complete bed purchase

Guys in store are more than helpful and very friendly. I felt I was made to understand everything completely, I would definitely visit this store for future needs

2026年9月7日
Bensons For Beds - Folkestone411 ロゴ

Bensons For Beds - Folkestone411 からの回答

We're so pleased to hear that our team was helpful and friendly, and that you felt everything was explained clearly. We look forward to assisting you with your future needs!

Team Bensons

5つ星のうち5の評価

Great customer service

Paul arranged everything for us to collect our new bed. He showed great customer service and we will definitely return when we need new beds. Explained the extra care package and ensured we had a good deal.

2026年8月26日
Bensons For Beds - Folkestone411 ロゴ

Bensons For Beds - Folkestone411 からの回答

Hi Mr Tingley, Thanks for taking the time to let us know about your experience, we are so glad you are happy.

5つ星のうち5の評価

I wandered in to have a look at small…

I wandered in to have a look at small double beds. Whilst looking Paul asked me if I needed any advice/help, I asked him about Sealy and he showed me where they were. He even went to find a roll of paper for the mattress for me to try. He was so knowledgeable and helpful I eventually chose a Sealy mattress, divan base and lovely headboard. He worked out a competitive price and talked through different payment options.
After several weeks of searching online and visiting other stores, I decided to make the purchase.
Throughout the visit I felt at ease and comfortable with no pressure to make a decision. It all came together and thanks to Paul felt effortless.

2026年8月23日
自発的なレビュー
Bensons For Beds - Folkestone411 ロゴ

Bensons For Beds - Folkestone411 からの回答

Hi Erica, thank you for sharing your great experience with us, we are so glad you are happy with your new purchase.

5つ星のうち5の評価

Friendly professional Service

We were served by Marshall who was extremely helpful and professional. We were invited to try out the matress sleep Pro system to see which type of matress would be best for us. We were shown around and there was no pressure at all to make a decision. We were given a great discount by the manager who actually sold us our last bed 10:years ago! The store was clean and lots of choice for all budgets. Highly recommend this store for friendly service.

2026年8月15日
自発的なレビュー
Bensons For Beds - Folkestone411 ロゴ

Bensons For Beds - Folkestone411 からの回答

Hi Helen Benson Dreamtime Dens, we are so pleased you are happy with your product and the experience you have received.

5つ星のうち5の評価

Excellent customer service

Excellent customer service at Bensons Beds in Folkestone by Sam. Now Awaiting my new bed that she helped me choose.

2026年8月7日
自発的なレビュー
Bensons For Beds - Folkestone411 ロゴ

Bensons For Beds - Folkestone411 からの回答

Thank you so much for your kind words, we're glad to hear that Sam was able to provide you with excellent customer service and help you find the perfect bed. We can't wait for you to enjoy a good night's sleep!

5つ星のうち5の評価

Flawless service

Flawless service, from the salesman in the Folkestone shop to the delivery guys

2026年8月9日
Bensons For Beds - Folkestone411 ロゴ

Bensons For Beds - Folkestone411 からの回答

Thank you for your kind words and for choosing our business, ! Our team takes great pride in providing top-notch service from start to finish. We appreciate your support and hope to continue providing you with a flawless experience in the future.

5つ星のうち5の評価

Buying a bed in Folkestone

The whole process of buying a new BED was a pleasure, Samantha (Folkestone Branch) helped me to choose the Double bed with 2 drawers that I needed for my spare room. Informative and professional, with a smile.
Likewise with the 2 delivery men, helpful and polite and their timing was good.

2026年8月7日
Bensons For Beds - Folkestone411 ロゴ

Bensons For Beds - Folkestone411 からの回答

Thank you for your kind words. We're delighted that your experience of purchasing a new bed was a pleasurable one. It's great to hear that our team was helpful and professional, from choosing the right bed to delivery. We hope you enjoy your new double bed with two drawers and look forward to serving you again in the future.

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