I visited Bensons at Ambley Rd Gillingham. The sales lady Odette was fabulous, very pleasant professional and thorough. She answered all the questions and queries I had. I didn't feel rushed in th... もっと見る
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所在地
所在地を変更Unit 1 Gillingham Retail Park, Ambley Road, ME8 0PU Gillingham, Kent, GB
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Attended to promptly in the store. Our mattress order was processed quickly and efficiently. We were pleased that we could get our old mattress recycled. The mattress was delivered only two weeks la... もっと見る
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At the showroom we was left alone until we asked for help so we could look round and try beds without pressure, the the purchase was easy with no pressure to purchase extras. The delivery was spot on,... もっと見る
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Very help staff Told that our old mattresses would be wrapped and removed for recycling, they weren't they were just dragged out though muddy ground.
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企業情報
Bensons For Beds - Gillingham Retail Park について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 1 Gillingham Retail Park, Ambley Road, ME8 0PU, Gillingham, Kent, 英国
4.7
優良
146件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The company gave me to run around
The company gave me to run around, they kept rescheduling the delivery and after 6 weeks of sleeping on the floor they told me my bed had been discontinued 1 week after ordering!!!
2025年3月12日
Bensons For Beds - Gillingham Retail Park からの回答
We regret the delivery issues and the bed being discontinued after your order. We appreciate your feedback and will review our processes to improve our service.
Thank you for your feedback,
Megan at Customer Care
Amazing Salesperson
Salesperson! She was superb!
Very knowledgeable, extremely helpful and personable. She gave us great advice without being pushy. Her customer service was first class.
2025年6月4日
Bensons For Beds - Gillingham Retail Park からの回答
We appreciate you sharing your wonderful experience with us Mrs Healy! We are so glad to hear that you found our team member to be knowledgeable, helpful, and personable.
Thank you, Megan at Customer Care
Buying a mattress
A helpful salesman who listened to my requirements and showed me mattresses that I would find would probably fit the bill without being pushy.
2025年6月5日
Bensons For Beds - Gillingham Retail Park からの回答
We're happy to hear that our salesperson was helpful and attentive to your needs without being overly assertive. Thank you for sharing your positive experience with us! Take care, Megan at Customer Care
Good choice of beds and mattresses
Good choice of beds and mattresses, staff are very helpful and knowledgeable, would recommend
2025年6月1日
自発的なレビュー
Bensons For Beds - Gillingham Retail Park からの回答
We're happy to hear that you found a good selection and that our staff were helpful and knowledgeable. Thank you for your recommendation; we appreciate it! Take care, Megan at Customer Care
Good service
2025年5月15日
自発的なレビュー
Bensons For Beds - Gillingham Retail Park からの回答
Thank you so much for your kind review! Providing top-notch service is our top priority and we are thrilled to hear that we have met your expectations. We appreciate your support and look forward to serving you again in the future.
Knowledgeable staff
The member of staff was friendly,knew the products and was knowledgeable. The store was nice and bright and very clean.
2025年5月12日
自発的なレビュー
Bensons For Beds - Gillingham Retail Park からの回答
Thank you for your review! We're thrilled that our friendly and knowledgeable staff, along with our clean and bright store, left a positive impression on you. We appreciate your support and hope to see you again soon!
Wendy was very helpful for us choosing…
Wendy was very helpful for us choosing our new bed gave us plenty of time to try before we buy
2025年5月9日
Bensons For Beds - Gillingham Retail Park からの回答
"Thank you for the positive feedback! We are happy to hear that Wendy was able to assist you in finding the perfect bed and that you had a great experience trying it out. We appreciate your support and look forward to seeing you again soon!"
Got 2 take a day off work 2 receive new…
Got 2 take a day off work 2 receive new mattress as the one delivered was no good so this as cost me a days money
2025年5月1日
自発的なレビュー
Bensons For Beds - Gillingham Retail Park からの回答
We apologise for the inconvenience caused by the delivery of a faulty mattress. We have contacted you to support you further.
Thank you,
Bensons for Beds
Excellent salesman and great value beds
The salesman Richard was knowledgeable, friendly and very helpful. He gave us good advice and guided us through the whole process. We are excited to have our super new bed delivered soon. 10/10
2025年4月21日
自発的なレビュー
Bensons For Beds - Gillingham Retail Park からの回答
Thank you for the amazing review, we are thrilled to hear that Richard provided you with such exceptional service! We can't wait for you to enjoy your new bed. Thank you for choosing our business. Sleep well, Team Bensons💜
Richard at Medway was very helpful and…
Richard at Medway was very helpful and knowledgeable about all of the beds/mattresses. Had to order a new bed asap and was happy with how he managed to accomadate our needs with our budget. Very good experience.
2025年4月16日
Bensons For Beds - Gillingham Retail Park からの回答
Thank you for your kind words, we're thrilled to hear that Richard provided such great service and was able to accommodate your needs and budget. We value your business and look forward to serving you again in the future. Sweet dreams on your new bed! 🛏️
Bensons For Beds - Gillingham Retail Park からの回答
We are happy to hear that you found her professional and helpful. Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care
Walked around the shop without feeling…
Walked around the shop without feeling pressurised, worker named Wendy, extremely helpful, was an absolute pleasure to shop there
2025年3月31日
自発的なレビュー
Bensons For Beds - Gillingham Retail Park からの回答
We're happy to hear that you enjoyed your shopping experience with us! We appreciate your positive feedback regarding the helpful service you received in our shop. Thank you, Megan at Customer Care
I knew exactly what I wanted but came…
I knew exactly what I wanted but came out feeling pleased as it was a really good deal
Brilliant service
2025年3月30日
自発的なレビュー
Bensons For Beds - Gillingham Retail Park からの回答
We're happy to hear you found exactly what you wanted and were pleased with the great deal and brilliant service you received. Thank you for your feedback. Take care, Megan at Customer Care
fair price good customer service
fair price good customer service, no pushy sales pressure and delivered on time
2025年3月28日
自発的なレビュー
Bensons For Beds - Gillingham Retail Park からの回答
We're happy you found our prices fair and service helpful, with timely delivery and no pressure. Thank you for your positive feedback, Megan at Customer Care
Bensons For Beds - Gillingham Retail Park からの回答
We appreciate your positive feedback! We are so happy you had excellent service from beginning to end. Thank you for choosing us, Megan at Customer Care
All staff on Saturday at Gillingham…
All staff on Saturday at Gillingham business park made our visit and purchase most enjoyable
2025年3月18日
Bensons For Beds - Gillingham Retail Park からの回答
We're happy to hear that our Gillingham team made your visit enjoyable! Thank you for sharing your positive experience and for your purchase. Take care, Megan at Customer Care
Found the bed we wanted and were helped…
Found the bed we wanted and were helped by Georgi who was really good and helpful and very friendly. Great service
2025年3月11日
自発的なレビュー
Bensons For Beds - Gillingham Retail Park からの回答
We're happy you found the perfect bed! It's great to hear that our team member was so helpful and friendly. We appreciate your positive feedback and are glad you enjoyed our service. Thank you, Megan at Customer care
The personal help and attention was…
The personal help and attention was superb, great help in making the choice.
2025年3月7日
Bensons For Beds - Gillingham Retail Park からの回答
We're happy to hear that our support helped you make the right choice. We appreciate you taking the time to share your positive experience! Take care, Megan at Customer Care
Odette was amazing
Odette was amazing. She listened to what I needed and offered informative advice.
She made choosing my mattress an enjoyable experience
2025年2月7日
自発的なレビュー
Bensons For Beds - Gillingham Retail Park からの回答
We're happy to hear that the informative advice offered was helpful and that choosing your mattress was an enjoyable experience. Thank you for your positive feedback, Megan at Customer Care
Best experience of several bed stores visited
Very helpful lady, no pressure, and good value. Will recommend with confidence.
2025年2月24日
自発的なレビュー
Bensons For Beds - Gillingham Retail Park からの回答
We're happy to hear that you found our team member helpful and experienced good value. Thank you for your recommendation; it means a lot to us! Take care, Megan at Customer Care
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