I visited Bensons at Ambley Rd Gillingham. The sales lady Odette was fabulous, very pleasant professional and thorough. She answered all the questions and queries I had. I didn't feel rushed in th... もっと見る
企業が回答しました
所在地
所在地を変更Unit 1 Gillingham Retail Park, Ambley Road, ME8 0PU Gillingham, Kent, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Attended to promptly in the store. Our mattress order was processed quickly and efficiently. We were pleased that we could get our old mattress recycled. The mattress was delivered only two weeks la... もっと見る
企業が回答しました
At the showroom we was left alone until we asked for help so we could look round and try beds without pressure, the the purchase was easy with no pressure to purchase extras. The delivery was spot on,... もっと見る
企業が回答しました
Very help staff Told that our old mattresses would be wrapped and removed for recycling, they weren't they were just dragged out though muddy ground.
企業が回答しました
企業情報
Bensons For Beds - Gillingham Retail Park について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 1 Gillingham Retail Park, Ambley Road, ME8 0PU, Gillingham, Kent, 英国
4.7
優良
146件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Brilliant service in store
Brilliant service in store, good delivery date. Delivered with care.
Superb mattress
2025年2月24日
自発的なレビュー
Bensons For Beds - Gillingham Retail Park からの回答
We're happy to hear that you received brilliant service in store and that your mattress was delivered with care on a good date. Thank you for choosing us, Megan at Customer Care
Had a wonderful time at Bensons…
Had a wonderful time at Bensons yesterday. Went in without a clue as to what level of firmness or 'type' of mattress we were after. My partner and I were welcomed immediately by the cheerful and upbeat Odette who took stock of all of our doubts and effectively Goldilocks-ed us into purchasing the ideal mattress. Odette listened to our budget restrictions, showed us higher-end to lower-end and couldn't have been more attentive the entire time we were in the store. We loved how Odette grew a rapport with us and made us feel like we had all of the time in the world to decide, something my partner greatly appreciated with his background in sales - at no point did we feel like we were pushed into something we didn't want. The entire search through to purchasing was extremely organic and we left feeling like we'd made the perfect choice for us. 5 Stars!
2025年2月21日
自発的なレビュー
Bensons For Beds - Gillingham Retail Park からの回答
We're happy to hear that you had such a wonderful experience! It's great to know that we could help you find the perfect mattress within your budget. We appreciate your kind word, Megan at Customer Care
Absolutely superb service from walking…
Absolutely superb service from walking into the store to having the delivery. Very reasonable prices too
2025年2月10日
自発的なレビュー
Bensons For Beds - Gillingham Retail Park からの回答
We're happy to hear that you received superb service from the moment you entered our store until the completion of your delivery. We appreciate your feedback on our reasonable prices, Megan at Customer Care
Bensons For Beds - Gillingham Retail Park からの回答
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us. Take care, Megan at Customer Care
We were served by Odette at the…
We were served by Odette at the Gillingham, Kent Store and she was excellent, she explained everything to us really clearly. We can't recommend her enough as she was so polite and yet thorough and also laughed at my jokes! We came out of the showroom knowing that we had purchased the best mattress and divan base for us and we couldn't of done it without Odette's help! She definitely deserves a promotion...
2025年2月4日
Bensons For Beds - Gillingham Retail Park からの回答
We're happy to hear that you had such a positive experience at our Gillingham store. It's great to know that our colleague provided clear explanations and excellent service. We appreciate your kind words and will certainly share your feedback with her. Thanks for letting us know, Megan at Customer Care
Free to try all beds nobody hassles you…
Free to try all beds nobody hassles you but there to help if you need it
2025年2月4日
Bensons For Beds - Gillingham Retail Park からの回答
We're glad you enjoyed the no-pressure environment and helpful assistance. Thank you for your positive feedback; we appreciate it! Take care, Megan at Customer Care
Amazing experience with benson for…
Amazing experience with benson for beds! Would highly recommend. From Sale to delivery they have delivered the best service I’ve ever had from any company!
2025年1月28日
自発的なレビュー
Bensons For Beds - Gillingham Retail Park からの回答
We appreciate you taking the time to share your amazing experience! We're happy to hear that you received the best service from our team, from the sale to the delivery.
Take care,
Megan at Customer Care
Great experience
We Visited Bensons for beds, in Gillingham last Thursday and was greeted by Richard, with his help and advice he guided us through the different benefits of the diffrent matteresses and frames available, we was undecided and left to return back today spent over 3hrs deciding what frame to have,
again Richard and his collegue was a great help very patient and no pushy sales just genuine honest advice, we even found out that the headboards of certain types can be manufactured to be horisontally split to allow moving into a house with tight stairs.
Couldnt be any happier with our purchase and the service from the store especially Richard.
2025年1月20日
自発的なレビュー
Bensons For Beds - Gillingham Retail Park からの回答
We appreciate you sharing your experience at our Gillingham store. We're happy to hear that our team provided helpful advice and patient service while you chose your mattress and frame. It's great to know you're pleased with your purchase. Thank you for your feedback, Megan at Customer Care
Highly recommend Benson for beds on…
Highly recommend Benson for beds on Gillingham Business park, very welcoming staff, nice and clean and tidy, a good range on beds. Very happy with what have bought.
2025年1月11日
自発的なレビュー
Bensons For Beds - Gillingham Retail Park からの回答
We appreciate your recommendation of our Gillingham Business Park location. We're happy to hear that you found our staff welcoming, the store tidy, and our bed selection appealing. We hope you are enjoying your purchase, Megan at Customer Care
Bensons For Beds - Gillingham Retail Park からの回答
We're happy to hear that the adviser met your expectations. Thank you for your positive feedback, Megan at Customer Care
Bensons For Beds - Gillingham Retail Park からの回答
We appreciate your kind words! We are so pleased our knowledgeable staff was helpful for you. Thank you for your feedback, Megan at Customer Care
Excellent customer service
It is the service......always superb
Thank you Gemma, you are why Bensons have had our repeat business
2024年12月31日
Bensons For Beds - Gillingham Retail Park からの回答
We appreciate your continued business and are so glad to hear you consistently receive superb service! It's wonderful knowing our team makes a difference.
Take care, Megan at Customer Care
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。