Odette helped me choose which mattress was right for my spare room, she was polite, helpful and did not push for me to buy a more expensive product, I would go to her in future if and when I needed a... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
While we had a good in store experience, the delivery let everything down. The delivery team "couldn't" get the futon up the stairs (I managed single handedly) and the packaging / rubbish wasn't tak... もっと見る
企業が回答しました
Great shop staff, very helpful, very polite. Good prices, delivery guys fantastic, arrived on time, all assembled, well done.
We had a great experience at Bensons, our sales lady Kelsey was very good and easy to talk to. Delivery went well and bed very comfy
企業が回答しました
企業情報
Bensons For Beds - Gillingham593 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 4a Gillingham Retail Park, ME8 0PU, Gillingham, Kent, 英国
- 1634378333
4.7
優良
274件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The customer service was very friendly…
The customer service was very friendly and polite. He made me smile all through.
2023年10月5日
Great selections to choose from, excellent customer service.
We had Richard as our expert staff member to explain everything we need to know about the beds we had narrowed our choices down to. He was able to effectively answer all our questions and concerns. He made selecting our final choice quite easy.
2023年10月1日
Young lady was very helpful and was…
Young lady was very helpful and was honest enough to say she didn’t know to some questions
2023年9月28日
Excellent customer service from…
Excellent customer service from Richard. Consummate professional
2023年9月27日
Assistant helped me choose pillows
Assistant helped me choose pillows to suit my need as me and my partner need different pillows to help us sleep
I was offered a chance to test my pillows on a test bed
Excellent service
2023年9月29日
Amazing services
The gentleman that served us was amazing
I’ve had really bad experiences in the past from benson for beds but this gentleman was outstanding
In fact probably the best customer services I’ve ever received anywhere
He knew his stuff and was so helpful
2023年9月22日
Richard guided us from the moment we…
Richard guided us from the moment we walked in and we found the right beds and mattresses for our daughters. Thank you once again.
They are just waiting for their new beds to arrive eagerly.
2023年9月14日
The sales lady was very polite…purchasing at Benson's for Beds
The sales lady was very polite informative and helpful, a pleasant experience
2023年9月12日
The sales person was warm friendly and…
The sales person was warm friendly and very knowledgeable
2023年9月14日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Excellent
Excellent sales team member provided us with the necessary information and support to make our purchase.
2023年8月29日
Bensons For Beds - Gillingham593 からの回答
This is the Bensons way, Mr Singh. Chuffed to bit you experienced this first hand! - Team Bensons
Friendly staff member and good choices.
2023年8月21日
Bensons For Beds - Gillingham593 からの回答
Glad you had a good experience in store, Ms Londono. - Team Bensons
Excellent customer service
From the moment we walked through the door the Bensons for Beds team were excellent and very knowledgeable, with no pushy sales team try to sell us a top of the range mattress
2023年8月27日
Bensons For Beds - Gillingham593 からの回答
We are delighted our Gillingham store were able to help you with your purchase! - Team Bensons
Highly recommended
Great knowledge, very friendly and helpful, not pushy or hanging around. The perfect experience. The lady who helped us was so down to earth and really made our experience fun.
2023年8月28日
Bensons For Beds - Gillingham593 からの回答
This is a fantastic review! Thank you so much for taking the time to leave us some lovely feedback. Easy and stress-free is exactly how ordering a new bed should be - Team Bensons
helpful staff
The gentlemen was very helpful and explained everything well and didn't try and press for a bigger sale when he knew we had a budget
2023年8月28日
Bensons For Beds - Gillingham593 からの回答
We really appreciate the time taken to leave us this lovely review. - Team Bensons
Great Purchase, Gemma made us aware of the options &…
Gemma made us aware of the options & never pressured, allowed us time to think & discuss what we wanted
2023年8月27日
Bensons For Beds - Gillingham593 からの回答
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Great experience with professional consultant
Me and my partner ordered an Ottoman bed from a shop in Gillingham. Consultant Richard met us with pleasure to help. We were looking for nice family ottoman bed, which will looks nice in our new place and not that expensive because we are waiting for a baby.
After long comparing price+quality+look we decided to wait longer but get what we want!
Separate thanks for Richard, he was very competent, helpful and kind to our “family situation”❤️
It was very pleasant experience to visit exactly this store and meet Richard with his colleague which also was very nice.
Also we were pleasantly surprised with prices, offers and furniture during our visit.
2023年8月21日
自発的なレビュー
Bensons For Beds - Gillingham593 からの回答
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Richard can be given the credit he deserves. - Team Bensons
Happy with the staff
Happy with the staff. Was happy with the way I was treated. Product that I purchased which was a mattress was Happy as was very comfortable when lying on the shop product.
2023年8月15日
Bensons For Beds - Gillingham593 からの回答
We're pleased to hear this Stella! Thank you for your feedback. -Team Bensons
Good customer service just disappointed…
Good customer service just disappointed bed is a wait on 6 weeks when told the day before I purchased a 2 week delivery date
2023年8月11日
Bensons For Beds - Gillingham593 からの回答
Hello Tracy.
Thank you for your feedback! We really appreciate the time taken to leave us this review. - Team Bensons
Bensons For Beds - Gillingham593 からの回答
Hello
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。