Lesley at the store in Glasgow was exceptional. Very knowledgeable, helpful, friendly and made sure we knew what type of mattress we wanted before leaving us to chose which one to take. The deliver... もっと見る
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From the start the whole process was easy, the sales person Amy from Drumchapel explained everything in detail. On the day of the delivery I got a reminder which gave a window for the delivery. All t... もっと見る
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Extremely helpful staff in Great Western Road and Paisley shop. Ended up booking online because I was given an extra 5% discount code that could not be applied in store. Shame, because I prefer de... もっと見る
Friendly, approachable staff on arrival. Allowed my husband and I to browse all products at our leisure. No pressure whatsoever. The store was well laid out and easy to navigate. It was benefi... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Glasgow Great Western660 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 5 Great Western Retail Park, G15 6RX, Glasgow, Glasgow, 英国
- 1419447536
4.9
優良
273件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Reasons to chose Bensons for beds
Salesman very knowledgeable, not at all pushy and patiently explained different mattresses to me .
I returned to same store next day and bought further bed from another salesperson who was equally pleasant and knowledgeable doing her best to accommodate my choices. Would definitely recommend and have done so already.
2026年4月27日
Bensons For Beds - Glasgow Great Western660 からの回答
We're so glad to hear that our sales team provided you with such helpful and patient service. It's great to know that both team members were able to accommodate your needs and choices. Thank you for recommending us! 🛏️✨
Team Bensons
Was kept informed of updated delivery…
Was kept informed of updated delivery time. Delivered without fuss by experienced movers in spite of elevator being out of service (I live on second floor).
Property treated with respect. Quick, tidy efficient service. Highly recommended.
2026年4月29日
自発的なレビュー
Bensons For Beds - Glasgow Great Western660 からの回答
That’s lovely to hear! We’re so pleased the delivery went smoothly despite the challenges — thanks for recommending us.
First class service staff very helpful…
First class service staff very helpful nothing was a bother took the time to explain everything thanks
2026年4月26日
自発的なレビュー
Bensons For Beds - Glasgow Great Western660 からの回答
Thank you! 😊 We’re so pleased to hear you received first‑class service — the team will be thrilled to know their help made a difference. Enjoy! ⭐
Amy was extremely helpful and went…
Amy was extremely helpful and went above and beyond to make sure I got the bed i wanted. She was very informative on all mattresses.
2026年4月20日
自発的なレビュー
Bensons For Beds - Glasgow Great Western660 からの回答
We appreciate you sharing your experience. We're so happy to hear that you received such helpful and informative support in finding the perfect bed for your needs. Thank you!
Team Bensons
Everything was delivered as scheduled…
Everything was delivered as scheduled and the delivery men were very polite and helpful. They made sure i was instructed on the best way to take care of the mattress before leaving.
2026年4月18日
Bensons For Beds - Glasgow Great Western660 からの回答
Thank you! We’re pleased everything was delivered as scheduled and that our delivery team were polite, helpful, and took the time to explain how to care for your mattress. Enjoy,
Megan | Customer Care Specialist✨
Good service and very pleasant staff
2026年4月16日
Bensons For Beds - Glasgow Great Western660 からの回答
Thanks so much for your kind feedback — it’s much appreciated!
We hope it brings you lots of comfort and smiles!
Megan | Customer Care Specialist
Excellent
Excellent store service, keep up to date by messages on a regular basis, quick delivery on the day with a phone call about 20 mown before. Recycle of old mattress. Have no complaints at all.
2026年4月16日
Bensons For Beds - Glasgow Great Western660 からの回答
Thank you for your feedback. We’re pleased to hear that you received excellent in‑store service, were kept well informed with regular updates, and that delivery was quick and well‑communicated. It’s great to know the mattress recycling service also met your expectations, and that you have no complaints at all.
Thank you for your positive review – Lauryn at Customer Care 💜
Great experience.
We entered the store not knowing what we wanted or needed, and Mark was very knowledgeable and helped us get to the right bed for us. Nothing was a problem and the delivery dates were very flexible,we were also helped greatly by Neil. These guys know what they are doing.
2026年4月13日
Bensons For Beds - Glasgow Great Western660 からの回答
Thank you for your fantastic feedback! We’re so glad Mark was able to guide you to the perfect bed and that Neil could also lend a helping hand. We’re pleased the delivery flexibility made things even easier too 😊
Thank you for your positive review - Lauryn at Customer Care 💜
Judy at Norwich was excellent
Judy at Norwich was excellent
Helpful with out being pushy
Excellent service
2026年4月16日
Bensons For Beds - Glasgow Great Western660 からの回答
Thank you for your feedback! 😊 We’re delighted to hear Judy at our Norwich store provided excellent service and was helpful without being pushy — we’ll be sure to pass on your kind words.
Sleep well,
Megan | Customer Care Specialist💜
I had a great experience choosing my…
I had a great experience choosing my bed, I knew what mattress I wanted although it was a bit over my budget, the sales assistant explained I could choose a different base and headboard to lower the price. I'm so happy with my new bed, it's firm but so comfortable. Delivery went smoothly also.
2026年4月12日
Bensons For Beds - Glasgow Great Western660 からの回答
Thank you for such a lovely review! We’re so pleased our sales assistant could help you find the right combination to suit both your comfort and budget. It’s great to hear you’re loving the firm yet comfy feel of your new bed, and that delivery went smoothly too. Enjoy,
Megan | Customer Care Specialist!
Great experience from start to finish…
Great experience from shopping for the bed to delivery . BENSONS kept in touch frequently throughout the process .
2026年4月7日
自発的なレビュー
Bensons For Beds - Glasgow Great Western660 からの回答
Thank you for your fantastic feedback! 😊 We’re delighted to hear you had such a great experience from choosing your bed right through to delivery. Keeping our customers informed every step of the way is really important to us, so it’s lovely to know you felt well looked after. Enjoy your new bed and thanks for choosing us,
Megan | Customer Care Specialist🛏️✨
Bensons For Beds - Glasgow Great Western660 からの回答
Thanks so much! 😊 We’re delighted you found the service friendly, helpful, and smooth from purchase right through to delivery. Really appreciate your feedback,
Megan | Customer Care Specialist✨
Bensons For Beds - Glasgow Great Western660 からの回答
Thank you! 😊 We’re really pleased to hear you had good service from start to finish — that’s exactly what we aim for. Enjoy your new bed,
Megan | Customer Care Specialist 🛏️✨
Great service
Staff seemed extremely knowledgeable and were extremely attentive. We were very impressed with the service we got.
2026年3月21日
Bensons For Beds - Glasgow Great Western660 からの回答
Thank you! We’re so pleased to hear our team were knowledgeable and attentive. It’s wonderful to know you were so impressed with the service — we really appreciate your kind feedback,
Megan at Customer Care🌟
Exceptional customer service
Exceptional customer service, sales team were friendly, helpful and not pushy. Communication regarding my delivery was clear and timely. I was notified well in advance about my delivery slot and the delivery team sent a text the night before to check I was prepared to receive my order. On morning of deliver I received a polite phone call letting me know they were on their way and when they arrived the delivery team were friendly.
2026年3月23日
Bensons For Beds - Glasgow Great Western660 からの回答
Thanks for the fantastic review Sharon! So glad our sales team and delivery crew kept everything friendly, clear, and right on time!
Take care and we hope to see you again soon,
Megan at Customer Care
Bensons For Beds - Glasgow Great Western660 からの回答
Thank you! We’re glad you found the team competent, friendly, and never pushy. Really appreciate your feedback,
Megan at Customer Care💜
Bensons For Beds - Glasgow Great Western660 からの回答
Thanks so much for your 5 star review Emma— we love to hear that you’re enjoying it! ⭐️
So glad the product hit the mark for you!
Sleep well,
Megan at Customer Care
Great
5*, very helpful knowledgeable staff member helped us pick the perfect matress without being pushy.
2026年3月18日
Bensons For Beds - Glasgow Great Western660 からの回答
Thank you for giving us 5 stars Lindsay! So glad you had a 5★ experience — and even happier to hear our team helped you find the perfect mattress with plenty of knowledge and zero pressure.
We hope to welcome you back soon!
Megan at Customer Care⭐
The sales assistant was very helpful…
The sales assistant was very helpful without pressure.
He also explained all the information that I required, e.g. delivery, payment, etc. A very pleasant and stress-free visit to the store. I would recommend Bensons For Beds based on my experience.
2026年3月16日
Bensons For Beds - Glasgow Great Western660 からの回答
Thank you so much for the lovely review Mrs Nicholson! 😊 We're delighted to hear our sales assistant made everything clear, easy, and pressure‑free. We’re thrilled you had such a pleasant visit — and really appreciate the recommendation,
Megan at Customer Care!💜
Customer service was fantastic and very…
Customer service was fantastic and very efficient
2026年3月12日
Bensons For Beds - Glasgow Great Western660 からの回答
Thank you so much for your feedback!
I’m really pleased to hear that you found our customer service fantastic and efficient — that’s exactly what we aim for. We really appreciate you taking the time to share your experience,
Megan at Customer Care🌟
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