Lesley at the store in Glasgow was exceptional. Very knowledgeable, helpful, friendly and made sure we knew what type of mattress we wanted before leaving us to chose which one to take. The deliver... もっと見る
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From the start the whole process was easy, the sales person Amy from Drumchapel explained everything in detail. On the day of the delivery I got a reminder which gave a window for the delivery. All t... もっと見る
企業が回答しました
Extremely helpful staff in Great Western Road and Paisley shop. Ended up booking online because I was given an extra 5% discount code that could not be applied in store. Shame, because I prefer de... もっと見る
Friendly, approachable staff on arrival. Allowed my husband and I to browse all products at our leisure. No pressure whatsoever. The store was well laid out and easy to navigate. It was benefi... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Glasgow Great Western660 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 5 Great Western Retail Park, G15 6RX, Glasgow, Glasgow, 英国
- 1419447536
4.9
優良
273件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Tv bed
The salesman (cant remember his name)was fantastic. He explained everything to us. He made the process easy.
2026年2月24日
Bensons For Beds - Glasgow Great Western660 からの回答
Indy Girl,
We appreciate you taking the time to share your experience. We're so happy to hear the salesperson provided fantastic service and made everything easy to understand!
Team Bensons
Good beds and delivered quickly
Good beds and delivered quickly . Easy to assemble and kids love the new beds .
2025年11月29日
Bensons For Beds - Glasgow Great Western660 からの回答
We're glad the beds are good, delivery was quick, and assembly was easy. It's great to hear the kids are loving their new beds!
Team Bensons
Excellent customer service
Excellent customer service, good products at competitive prices
2026年2月22日
自発的なレビュー
Bensons For Beds - Glasgow Great Western660 からの回答
So glad you enjoyed our customer service and our prices Selma! We appreciate your 5 stars!⭐
We hope to welcome you back soon!
Megan at Customer Care
Good Customer Service
Good Customer Service - Amy was really helpful and I was given time to look and try a range of mattresses and then go back to try again. Good range of product. All options were clearly explained for delivery, recycling and extended care and warranty. All in all a good experience
2026年2月26日
Bensons For Beds - Glasgow Great Western660 からの回答
Really appreciate your feedback! Delighted Amy supported you without any rush, and that you had a great range of mattresses to try. Fantastic to know all the delivery, recycling and warranty options were explained clearly. A lovely experience all round,
Megan at Customer Care⭐
My mattress was delivered on time
My mattress was delivered on time, the boys were great. I didn’t do anything the boys done it all. They covered my old mattress and took it away simple as that. Great service.
2026年2月23日
Bensons For Beds - Glasgow Great Western660 からの回答
We're glad you enjoyed your experience Catherine. It's great to hear the delivery went smoothly and our team took care of everything for you. Thank you for your positive feedback,
Megan at Customer Care
⭐️⭐️⭐️ Great service
⭐️⭐️⭐️
Excellent service from start to finish. Communication was clear and consistent throughout the whole process, which made everything straightforward and stress-free. The staff were friendly, professional, and very helpful.
A special mention to the delivery team — they were courteous, efficient, and couldn’t have done more to help.
Very impressed overall and would happily recommend Bensons for Beds to others.
2026年1月22日
Bensons For Beds - Glasgow Great Western660 からの回答
We're happy to hear that you received excellent service! It's great to know that our clear communication made the process straightforward and stress-free. We appreciate your special mention of our courteous and efficient delivery team and your recommendation!
Bought mattress from Great Western Rd…
Bought mattress from Great Western Rd store in Glasgow. Served by Amy who was first class. Product arrived on specified date and communications were excellent.
Very happy with new mattress.
2026年2月12日
Bensons For Beds - Glasgow Great Western660 からの回答
We're happy to hear that you are very satisfied with your new mattress and the service you received at our Glasgow store. We appreciate your positive feedback regarding the communication and delivery.
- Jessica at Team Bensons
Good customer service
2026年2月12日
Bensons For Beds - Glasgow Great Western660 からの回答
Thank you for taking the time to leave your kind review,
- Jessica at Team Bensons
Great service
Great service. Helpful assistance with selecting type of mattress. Great detailed explanation of differences.
2026年2月7日
Bensons For Beds - Glasgow Great Western660 からの回答
We're happy to hear that you found our service great and our assistance helpful in selecting your mattress. We appreciate your positive feedback on our detailed explanations.
Great service
Great service. Start to finish not feeling pressured in the showroom. Fast delivery
2026年2月7日
Bensons For Beds - Glasgow Great Western660 からの回答
We're happy to hear that you felt comfortable during your visit and that you received prompt delivery. Thank you for your positive feedback!
Niel was great
Niel was great, made sure he understood what type of bed we were after. Very informative and helpful, much appreciated.
2026年2月6日
Bensons For Beds - Glasgow Great Western660 からの回答
We're happy to hear that our staff was very informative and helpful in understanding what type of bed you were after. We appreciate your positive feedback!
Bensons for beds was amazing with…
Bensons for beds was amazing with helping me choose the right mattress for me, they were very helpful and kind especially Amy
2026年2月3日
Bensons For Beds - Glasgow Great Western660 からの回答
Thank you so much for the lovely feedback Katie! 😊 We’re delighted to hear our team helped you find the perfect mattress — and a special shout‑out to Amy for being so kind and helpful. Enjoy your new order,
- Megan at Customer Care💜
Neil
Neil, the agent who helped us was brilliant. Nothing was a bother. He explaned everything in detail and said to phone if we wanted any help or information.
2026年1月22日
Bensons For Beds - Glasgow Great Western660 からの回答
Thank you so much for your lovely feedback! 😊 We’re delighted to hear Neil was so helpful, detailed, and reassuring throughout your visit. It’s great to know nothing was too much trouble for him. We really appreciate you choosing us,
Megan at Customer Care
Friendly helpful service not pushy…
Friendly helpful service not pushy everything explained clearly
2026年1月24日
自発的なレビュー
Bensons For Beds - Glasgow Great Western660 からの回答
We're happy to hear our team was friendly and helpful, and that everything was explained clearly without pressure. We appreciate your feedback!
Great experience very helpful staff &…
Great experience very helpful staff & professional end to end service.
2026年1月6日
自発的なレビュー
Bensons For Beds - Glasgow Great Western660 からの回答
We're happy to hear that you had a great experience! Our team appreciates your recognition of their helpful and professional service.
Great delivery service and sales…
Great delivery service and sales service at the branch near great western road
Many thanks
Colette May
2026年1月15日
自発的なレビュー
Bensons For Beds - Glasgow Great Western660 からの回答
We're happy to hear that you had a great experience with our delivery and sales service at the Great Western Road branch. Many thanks for your positive feedback!
A great bed and mattress
A great bed and mattress, really comfortable, easy to assemble and delivered by some great guys - really friendly and knowledgeable
2026年1月11日
Bensons For Beds - Glasgow Great Western660 からの回答
We’re delighted to hear your new bed and mattress are comfortable and that assembly was straightforward. It’s great to know our delivery team made a positive impression too! Thank you for your positive review – Lauryn at Customer Care 💜
Bensons For Beds - Glasgow Great Western660 からの回答
We appreciate you sharing that our staff was friendly and helpful! We are happy to hear about your positive experience.
Bensons For Beds - Glasgow Great Western660 からの回答
This is a fantastic review! Thank you so much for taking the time to leave us some lovely feedback. Easy and stress-free is exactly how ordering a new bed should be - Team Bensons
First class tv bed
Ordered the tv double bed from benson for beds and can’t be any more happier with my purchase from ordering the bed to it being delivered nothing was a bother the guys that delivered the bed had a bit of a walk from the car park to where I stay but it wasn’t a problem for them so helpful gave them a lovely tip for all they’re help , have since purchased another tv since this post for my own room as well
2025年9月4日
Bensons For Beds - Glasgow Great Western660 からの回答
We're happy to hear that you're pleased with your TV double bed and that everything from ordering to delivery went smoothly. It's great the delivery team were so helpful. We appreciate your repeat purchase!
– Thank you, Jess- Team Bensons
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