Neil in the Great Western Road in Glasgow store really went above and beyond for us. Thank you for all the help even when you were at the end of your shift. Ended up buying the bed frame and mattress... もっと見る
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They gave helpful advice around mattress selection and seemed knowledgeable. There is a delivery fee of £49 which they advertise as optional but even if you were to pick up the mattress yourself,... もっと見る
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Lovely staff in store. Lesley super helpful and knowledgeable, also the store manager! Was looking for a particular type of bed and she was able to advise on and supply the perfect one.
企業が回答しました
In August, we spent ages in this shop chosing beds for my 92 and 88yr old parents. The sales assistant was super helpful and not pushy. Beds delivered a few weeks later, as planned. Unfort... もっと見る
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企業情報
Bensons For Beds - Glasgow Great Western660 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 5 Great Western Retail Park, G15 6RX, Glasgow, Glasgow, 英国
- 1419447536
4.9
優良
287件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Bought mattress from Great Western Rd…
Bought mattress from Great Western Rd store in Glasgow. Served by Amy who was first class. Product arrived on specified date and communications were excellent.
Very happy with new mattress.
2026年2月12日
Bensons For Beds - Glasgow Great Western660 からの回答
We're happy to hear that you are very satisfied with your new mattress and the service you received at our Glasgow store. We appreciate your positive feedback regarding the communication and delivery.
- Jessica at Team Bensons
Good customer service
2026年2月12日
Bensons For Beds - Glasgow Great Western660 からの回答
Thank you for taking the time to leave your kind review,
- Jessica at Team Bensons
Great service
Great service. Helpful assistance with selecting type of mattress. Great detailed explanation of differences.
2026年2月7日
Bensons For Beds - Glasgow Great Western660 からの回答
We're happy to hear that you found our service great and our assistance helpful in selecting your mattress. We appreciate your positive feedback on our detailed explanations.
Great service
Great service. Start to finish not feeling pressured in the showroom. Fast delivery
2026年2月7日
Bensons For Beds - Glasgow Great Western660 からの回答
We're happy to hear that you felt comfortable during your visit and that you received prompt delivery. Thank you for your positive feedback!
Niel was great
Niel was great, made sure he understood what type of bed we were after. Very informative and helpful, much appreciated.
2026年2月6日
Bensons For Beds - Glasgow Great Western660 からの回答
We're happy to hear that our staff was very informative and helpful in understanding what type of bed you were after. We appreciate your positive feedback!
Bensons for beds was amazing with…
Bensons for beds was amazing with helping me choose the right mattress for me, they were very helpful and kind especially Amy
2026年2月3日
Bensons For Beds - Glasgow Great Western660 からの回答
Thank you so much for the lovely feedback Katie! 😊 We’re delighted to hear our team helped you find the perfect mattress — and a special shout‑out to Amy for being so kind and helpful. Enjoy your new order,
- Megan at Customer Care💜
Neil
Neil, the agent who helped us was brilliant. Nothing was a bother. He explaned everything in detail and said to phone if we wanted any help or information.
2026年1月22日
Bensons For Beds - Glasgow Great Western660 からの回答
Thank you so much for your lovely feedback! 😊 We’re delighted to hear Neil was so helpful, detailed, and reassuring throughout your visit. It’s great to know nothing was too much trouble for him. We really appreciate you choosing us,
Megan at Customer Care
Friendly helpful service not pushy…
Friendly helpful service not pushy everything explained clearly
2026年1月24日
自発的なレビュー
Bensons For Beds - Glasgow Great Western660 からの回答
We're happy to hear our team was friendly and helpful, and that everything was explained clearly without pressure. We appreciate your feedback!
Great experience very helpful staff &…
Great experience very helpful staff & professional end to end service.
2026年1月6日
自発的なレビュー
Bensons For Beds - Glasgow Great Western660 からの回答
We're happy to hear that you had a great experience! Our team appreciates your recognition of their helpful and professional service.
Great delivery service and sales…
Great delivery service and sales service at the branch near great western road
Many thanks
Colette May
2026年1月15日
自発的なレビュー
Bensons For Beds - Glasgow Great Western660 からの回答
We're happy to hear that you had a great experience with our delivery and sales service at the Great Western Road branch. Many thanks for your positive feedback!
A great bed and mattress
A great bed and mattress, really comfortable, easy to assemble and delivered by some great guys - really friendly and knowledgeable
2026年1月11日
Bensons For Beds - Glasgow Great Western660 からの回答
We’re delighted to hear your new bed and mattress are comfortable and that assembly was straightforward. It’s great to know our delivery team made a positive impression too! Thank you for your positive review – Lauryn at Customer Care 💜
Bensons For Beds - Glasgow Great Western660 からの回答
We appreciate you sharing that our staff was friendly and helpful! We are happy to hear about your positive experience.
Bensons For Beds - Glasgow Great Western660 からの回答
This is a fantastic review! Thank you so much for taking the time to leave us some lovely feedback. Easy and stress-free is exactly how ordering a new bed should be - Team Bensons
First class tv bed
Ordered the tv double bed from benson for beds and can’t be any more happier with my purchase from ordering the bed to it being delivered nothing was a bother the guys that delivered the bed had a bit of a walk from the car park to where I stay but it wasn’t a problem for them so helpful gave them a lovely tip for all they’re help , have since purchased another tv since this post for my own room as well
2025年9月4日
Bensons For Beds - Glasgow Great Western660 からの回答
We're happy to hear that you're pleased with your TV double bed and that everything from ordering to delivery went smoothly. It's great the delivery team were so helpful. We appreciate your repeat purchase!
– Thank you, Jess- Team Bensons
Neil was excellent
Neil was excellent, provided in depth detail on all styles of matress and allowed us to take the time to choose what was best fit for our needs.
No pressure just pure professionalism and extremely pleasant to deal with.
Great ambassador for the company.
2025年11月25日
自発的なレビュー
Bensons For Beds - Glasgow Great Western660 からの回答
Thank you for sharing your experience! We’re delighted to hear that Neil provided detailed information on all mattress styles and gave you the time and space to make the best choice for your needs. His professionalism and pleasant approach truly reflect the service we aim to deliver every day. We appreciate your kind words about Neil being a great ambassador for the company!
Thank you for your positive review Matt 💜 – Lauryn at Customer Care
Bensons For Beds - Glasgow Great Western660 からの回答
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Great information about mattresses and…
Great information about mattresses and various bed frames. Given time to consider options. Plenty of details about delivery and recycling and after care.
2025年11月10日
自発的なレビュー
Bensons For Beds - Glasgow Great Western660 からの回答
We’re delighted you found our information helpful! It’s great to know the details on mattresses, bed frames, delivery, recycling, and aftercare gave you the confidence to explore your options. We always aim to make the process clear and stress-free for our customers.
Thank you for an amazing review Anne – Lauryn at Customer Care 💜
Excellent service from the sales team…
Excellent service from the sales team and after 6 months I can say their advise was spot on. We went for a medium softness as opposed to our previous hard mattress, much better sleeps and no sore backs.
2025年6月22日
Bensons For Beds - Glasgow Great Western660 からの回答
We’re thrilled to hear the advice from our sales team was spot on and that your new mattress has improved your sleep! It’s wonderful to know the switch to medium softness worked so well for you.
Thank you for your positive review Gordon – Lauryn at Customer Care 💜
Salesman was very helpful and helped us…
Salesman was very helpful and helped us find a new mattress with ease.
2025年10月14日
Bensons For Beds - Glasgow Great Western660 からの回答
We're happy to hear that our salesman was very helpful and made it easy to find a new mattress. Thank you for your positive feedback,
Megan at Customer Care
Bensons For Beds - Glasgow Great Western660 からの回答
We appreciate your positive feedback! We are so glad you enjoyed our product and service. Thank you for your support,
Megan at Customer Care!
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