Amazing customer care by the team in store, it’s hard to find experts in the field these days. We purchased a mattress and pillow for our daughter which matched her needs. For me Bensons leave... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Sofabed ordered. Looked at this sofabed last year, but only purchased it this year. Helpful staff member in the Gloucester branch was able to sort everything out and agree a delivery date. Ver... もっと見る
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Bensons For Beds are brilliant. The staff members are really helpful. The delivery service is really good. Would definitely recommend to friends and family.
企業が回答しました
Bed arrived with a large tear in the base fabric. The mattress had small mark with a pinhole in a most prominent position. Three walls in the hall / stairs/landing all had scuff marks as a result o... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Gloucester370 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 5a The Peel Centre, St Anns Way, GL1 5SF, Gloucester, Gloucesteshire, 英国
- 1452308821
4.7
優良
375件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good service and great product
Good service in the shop, lots of delivery updates and delivery crew very pleasant and efficient.
The bed is all we hoped it would be.
2026年2月20日
Bensons For Beds - Gloucester370 からの回答
We're happy to hear about the good service you received in the shop and that you were pleased with the delivery updates and crew. It's great the bed is all you hoped!
Stewart - Team Bensons
Friendly and professional assistance
Friendly and professional assistance. Discounted prices applied which wa great.
2026年2月18日
自発的なレビュー
Bensons For Beds - Gloucester370 からの回答
We're so happy to hear you received friendly and professional assistance, and that the discounted prices were applied. We appreciate your positive feedback!
Stewart - Team Bensons
Bensons For Beds - Gloucester370 からの回答
We're so happy to hear that you had an amazing experience. Thank you for sharing your positive feedback with us!
Very service from staff member and…
Very service from staff member and product is fantastic.
2026年2月16日
Bensons For Beds - Gloucester370 からの回答
We're delighted you received great service from our staff and that you think the product is fantastic! Thank you for your review - Lauryn at Customer Care.
Helpful
Customer advice and sales advisors attention to detail helping customer make the right choice without putting pressure on customer.
2026年2月12日
Bensons For Beds - Gloucester370 からの回答
We appreciate you sharing your positive experience! We're happy to hear that our advisors were attentive and helped you make the right choice without pressure.
New beds
A very helpful salesman with good advice to then choose what you want, and the delivery men were very helpful we are very pleased with our new beds
2026年2月14日
Bensons For Beds - Gloucester370 からの回答
We're happy to hear that our sales team offered helpful advice and that our delivery team was also helpful. We appreciate you being pleased with your new beds!
Stewart - Bensons Team
Benson's for Bangers
Good advice and customer service in shop, comms and delivery all went 100% by the book. Zero issues. Product is excellent.
2026年2月6日
Bensons For Beds - Gloucester370 からの回答
We appreciate your feedback and are so glad to hear that you received excellent advice and service in our shop! It's great that our communication and delivery met expectations.
Bensons For Beds - Gloucester370 からの回答
We appreciate you sharing your experience! We are so glad that you found our staff helpful and knowledgeable during your visit with us.
Very good experience.
Friendly, helpful instore staff without being too “pushy”. Good communication for delivery. Delivery men polite & friendly & respectful of property. No complaints whatsoever. Overall a very good experience.
2026年1月24日
Bensons For Beds - Gloucester370 からの回答
We're happy to hear that our instore staff were helpful and friendly without being too pushy. It's great to know you experienced good delivery communication and polite delivery men. Thank you!
Bensons For Beds - Gloucester370 からの回答
We appreciate you sharing your experience! We are so glad to hear that you found our team member nice and helpful during your visit with us.
Very happy with service from start to delivery.
Very happy with service from start to finish - from going in and meeting Steve who had huge experience for us buying our bed throughout to super friendly and helpful delivery men who were very conscientious and punctual. Very good experience.
2026年1月29日
Bensons For Beds - Gloucester370 からの回答
We're happy to hear that you were very pleased with the service you received, from the beginning with our knowledgeable team member to the punctual and friendly delivery. Thank you for sharing your positive experience,
Megan at Customer Care
excellent instore service - delivery was spot on and delivery guys were very courteous and mindful of my property in getting the mattress up into the upstairs bedroom - no mean feat!
excellent instore service - delivery was spot on and delivery guys were very courteous and mindful of my property in getting the mattress up into the upstairs bedroom - no mean feat!
2026年1月29日
Bensons For Beds - Gloucester370 からの回答
We appreciate your feedback! We're happy to hear that you received excellent service in-store and that our delivery team was courteous and careful while delivering your mattress.
Until next time, take care,
Megan at Customer Care!
Bensons For Beds - Gloucester370 からの回答
So glad we could help Mrs Sullivan — even with that last‑minute delivery change! 😊 Thanks for the lovely feedback,
Megan at Customer Care
God choice of mattress
Staff were helpful in explaining different types of mattres. Store easy to find and park.
2026年1月26日
Bensons For Beds - Gloucester370 からの回答
Thank you for your feedback Mrs Davies! 😊 We’re glad to hear our staff were helpful in explaining the different types of mattresses, and that you found the store easy to locate with convenient parking. We really appreciate you choosing us,
Megan at Customer Care
Helpful
Helpful, knowledgeable and attentive support from Steve. Who also struck the right balance of giving us space and not being at all intrusive or pushy.
2026年1月27日
Bensons For Beds - Gloucester370 からの回答
We appreciate you sharing your feedback! We're happy to hear that you found the support helpful, knowledgeable, and attentive, while also respecting your space.
Thanks for choosing us—we’re grateful!
Megan at Customer Care
Re mattresses
Steve was brilliant at giving my daughter and I the expertise of his knowledge. Both my daughter (disabled) and I were looking to replace our mattresses, and Steve eloquently explained the differences between mattresses before we chose the ones we needed.
2026年1月23日
Bensons For Beds - Gloucester370 からの回答
We're happy to hear that you and your daughter benefited from the expertise shared during your mattress selection. We appreciate you taking the time to share your positive experience.
Bensons For Beds - Gloucester370 からの回答
We're happy you received top-class service from our store to your delivery. Thank you for sharing your positive experience with us!
10 out of 10
From going into the store in Gloucester to the bed being installed for us, the whole experience has been flawless.
Everyone was very friendly and helpful.
Would definitely recommend them 😀
2026年1月12日
自発的なレビュー
Bensons For Beds - Gloucester370 からの回答
We're happy to hear that your experience, from visiting our Gloucester store to the installation of your bed, was flawless. We appreciate your recommendation! Thank you for your positive review.
Great service
2026年1月11日
Bensons For Beds - Gloucester370 からの回答
We appreciate your positive feedback! Thank you.
Great instore and online experience
Cathy showed us around, was professional and polite and gave us a great idea of what we wanted at the showroom. She was very knowledgeable and we were able to go online and purchase a new bed. Great customer service and an easy online experience also. Thank you
2026年1月11日
Bensons For Beds - Gloucester370 からの回答
We're happy to hear that you had a great showroom experience and found our team member professional and knowledgeable. We appreciate that you found it easy to purchase online. Thank you for your review!
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