The staff were incredibly helpful with keeping us informed on how to try out mattresses and what to look for, they worked well within our budget and didn’t at any point feel pushy towards pricier beds... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Cathy was very helpful and was able to print out a quotation for me at the time I visited. I was then able to phone the local Bensons the next day to confirm the order and add something. I chose Benso... もっと見る
企業が回答しました
Bed arrived with a large tear in the base fabric. The mattress had small mark with a pinhole in a most prominent position. Three walls in the hall / stairs/landing all had scuff marks as a result o... もっと見る
企業が回答しました
Went into Bensons with a view to looking for a mattresses to replace an old Slumberland one. Steve welcomed us, and after listening to our requirement took us to a display of Slumberland and Sealy ma... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Gloucester370 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 5a The Peel Centre, St Anns Way, GL1 5SF, Gloucester, Gloucesteshire, 英国
- 1452308821
4.7
優良
404件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bensons For Beds - Gloucester370 からの回答
Shane Whitlock,
We're so glad our staff was friendly and helpful, and that you had first-class delivery! We appreciate your positive feedback and your time.
Team Bensons
Great service
Non pushy sales people with good show room . Very smooth process from ordering to delivery . Good communication to keep me updated and excellent tracking process so could see exactly when mattress would arrive on the day
2026年3月2日
Bensons For Beds - Gloucester370 からの回答
Ms Suzanne Guilding,
We appreciate your lovely feedback! It's great to know you found our sales team helpful and the ordering and delivery process smooth. We're glad our communication and tracking kept you well-informed about your mattress arrival.
Team Bensons
Issue with the mattress after 10 months…
Issue with the mattress after 10 months use. Resolved very quickly with head office. They agreed to replace and remove the existing mattress with new one. Arrived on the agreed date. Fantastic customer service.
2026年2月26日
Bensons For Beds - Gloucester370 からの回答
Really appreciate your feedback Mr & Mrs Ingram! Glad head office dealt with the mattress issue promptly and that the replacement arrived as agreed. Great to hear the service was fantastic.
We truly appreciate your feedback.
Megan at Customer Care⭐
Alan most helpful in Gloucester store
Alan most helpful in Gloucester store. Started by assessing our preference for firm or medium mattress, then explained the various alternatives.
Selection made and ordered, the mattress was delivered in time by two most helpful people!
2026年2月26日
Bensons For Beds - Gloucester370 からの回答
Really appreciate your feedback Michael! Wonderful to know Alan helped you understand the firm vs. medium options and made choosing easy. Glad to hear delivery was prompt and the team were so helpful.
Megan at Customer Care⭐
From start to delivery was brilliant
From start to receiving the bed was brilliant the shop staff was friendly and warm welcoming. The delivery men were also friendly
2026年2月8日
Bensons For Beds - Gloucester370 からの回答
Thank you so much for your lovely review! 😊 We’re delighted to hear that your experience from start to delivery was brilliant. It’s great to know our shop team made you feel welcome and that the delivery men were just as friendly. Enjoy your new bed,
Megan at Customer Care
Bensons For Beds - Gloucester370 からの回答
Thank you for your lovely review! 😊 We’re so pleased to hear that Alan was very helpful. We’ll be sure to pass on your kind words — he’ll really appreciate them,
Megan at Customer Care
Bensons For Beds - Gloucester370 からの回答
Thank you for your fantastic feedback Jo! We’re thrilled to hear everything was perfection 👌 — we really appreciate you sharing your experience with us,
Megan at Customer Care
Good service and great product
Good service in the shop, lots of delivery updates and delivery crew very pleasant and efficient.
The bed is all we hoped it would be.
2026年2月20日
Bensons For Beds - Gloucester370 からの回答
We're happy to hear about the good service you received in the shop and that you were pleased with the delivery updates and crew. It's great the bed is all you hoped!
Stewart - Team Bensons
Friendly and professional assistance
Friendly and professional assistance. Discounted prices applied which wa great.
2026年2月18日
自発的なレビュー
Bensons For Beds - Gloucester370 からの回答
We're so happy to hear you received friendly and professional assistance, and that the discounted prices were applied. We appreciate your positive feedback!
Stewart - Team Bensons
Bensons For Beds - Gloucester370 からの回答
We're so happy to hear that you had an amazing experience. Thank you for sharing your positive feedback with us!
Very service from staff member and…
Very service from staff member and product is fantastic.
2026年2月16日
Bensons For Beds - Gloucester370 からの回答
We're delighted you received great service from our staff and that you think the product is fantastic! Thank you for your review - Lauryn at Customer Care.
Helpful
Customer advice and sales advisors attention to detail helping customer make the right choice without putting pressure on customer.
2026年2月12日
Bensons For Beds - Gloucester370 からの回答
We appreciate you sharing your positive experience! We're happy to hear that our advisors were attentive and helped you make the right choice without pressure.
New beds
A very helpful salesman with good advice to then choose what you want, and the delivery men were very helpful we are very pleased with our new beds
2026年2月14日
Bensons For Beds - Gloucester370 からの回答
We're happy to hear that our sales team offered helpful advice and that our delivery team was also helpful. We appreciate you being pleased with your new beds!
Stewart - Bensons Team
Benson's for Bangers
Good advice and customer service in shop, comms and delivery all went 100% by the book. Zero issues. Product is excellent.
2026年2月6日
Bensons For Beds - Gloucester370 からの回答
We appreciate your feedback and are so glad to hear that you received excellent advice and service in our shop! It's great that our communication and delivery met expectations.
Very good experience.
Friendly, helpful instore staff without being too “pushy”. Good communication for delivery. Delivery men polite & friendly & respectful of property. No complaints whatsoever. Overall a very good experience.
2026年1月24日
Bensons For Beds - Gloucester370 からの回答
We're happy to hear that our instore staff were helpful and friendly without being too pushy. It's great to know you experienced good delivery communication and polite delivery men. Thank you!
Bensons For Beds - Gloucester370 からの回答
We appreciate you sharing your experience! We are so glad to hear that you found our team member nice and helpful during your visit with us.
Very happy with service from start to delivery.
Very happy with service from start to finish - from going in and meeting Steve who had huge experience for us buying our bed throughout to super friendly and helpful delivery men who were very conscientious and punctual. Very good experience.
2026年1月29日
Bensons For Beds - Gloucester370 からの回答
We're happy to hear that you were very pleased with the service you received, from the beginning with our knowledgeable team member to the punctual and friendly delivery. Thank you for sharing your positive experience,
Megan at Customer Care
excellent instore service - delivery was spot on and delivery guys were very courteous and mindful of my property in getting the mattress up into the upstairs bedroom - no mean feat!
excellent instore service - delivery was spot on and delivery guys were very courteous and mindful of my property in getting the mattress up into the upstairs bedroom - no mean feat!
2026年1月29日
Bensons For Beds - Gloucester370 からの回答
We appreciate your feedback! We're happy to hear that you received excellent service in-store and that our delivery team was courteous and careful while delivering your mattress.
Until next time, take care,
Megan at Customer Care!
Bensons For Beds - Gloucester370 からの回答
So glad we could help Mrs Sullivan — even with that last‑minute delivery change! 😊 Thanks for the lovely feedback,
Megan at Customer Care
God choice of mattress
Staff were helpful in explaining different types of mattres. Store easy to find and park.
2026年1月26日
Bensons For Beds - Gloucester370 からの回答
Thank you for your feedback Mrs Davies! 😊 We’re glad to hear our staff were helpful in explaining the different types of mattresses, and that you found the store easy to locate with convenient parking. We really appreciate you choosing us,
Megan at Customer Care
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