Excellent help in store when trying out for a new mattress. Delivery was scheduled within a week, a slot was advised and driver called to confirm his arrival time. Mattress was taken up to the bedroom... もっと見る
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The staff were very helpful and informative when I went in for a pre visit. I then took my mother of 95 years who has mobility and hearing difficulties, the staff could not have been more helpful and... もっと見る
企業が回答しました
The staff member was very helpful and gave us the information we needed. Delivery was prompt and good. Overall highly professional service.
Great from start to finish. Good shopping experience with very helpful service. Super straight forward to organise delivery and always kept informed plus even the delivery guys were first class! Bed i... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Harlow672 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 6a, The Queensgate Centre, CM20 2DH, Harlow, Essex, 英国
- 1279432259
4.7
優良
333件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
What an amazing experience and it was…
What an amazing experience and it was made especially easy by the sales team explaining everything I needed to know about the mattress the bad care product about turning the mattress every month or so and just having a better understanding of what I was buying thanks to the sales team
2026年7月30日
自発的なレビュー
Well done!
The staff member was very helpful and gave us the information we needed. Delivery was prompt and good. Overall highly professional service.
2026年7月27日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
The staff were very helpful and…
The staff were very helpful and informative when I went in for a pre visit. I then took my mother of 95 years who has mobility and hearing difficulties, the staff could not have been more helpful and patient
2026年7月28日
Bensons For Beds - Harlow672 からの回答
Thank you for your wonderful review! We're delighted to hear that our team was able to provide helpful and informative advice during both visits. It was our pleasure to assist your mother, and we're so pleased that our staff's patience and support helped make her experience as comfortable as possible. We truly appreciate your kind words😊
Mattress purchase
Excellent help in store when trying out for a new mattress. Delivery was scheduled within a week, a slot was advised and driver called to confirm his arrival time. Mattress was taken up to the bedroom and old mattress removed and taken away. Mattress was well packaged including extra padding on corners. Would buy from Benson's again.
2026年7月25日
Bensons For Beds - Harlow672 からの回答
Thank you for your fantastic review! We're delighted to hear that you received excellent help in store while choosing your new mattress. Finding the right mattress is an important decision, so it's great to know our team was able to support you throughout the process.
We're especially glad that your mattress arrived well packaged and protected, and that you're happy with the service you received from start to finish.
Thank you for choosing Bensons for Beds and for your kind recommendation. We look forward to helping you again in the future! 😊
Bensons For Beds - Harlow672 からの回答
We are so pleased to hear that our team was friendly, knowledgeable, and polite during your visit. Thank you for sharing your positive experience with us!
Thank you for your review - Lauryn at Customer Care 💜
From purchasing to delivery and…
From purchasing to delivery and assembly I was totally satisfied with our service offered by Bensons for Beds
2026年7月11日
Bensons For Beds - Harlow672 からの回答
We're so pleased you were totally satisfied with the service you received, from purchasing to delivery and assembly. Thank you for your kind feedback!
Staff were great
2026年7月10日
Bensons For Beds - Harlow672 からの回答
Thank you for your kind words regarding our colleagues
Team Bensons
Brilliant and efficient service.
2026年7月7日
Bensons For Beds - Harlow672 からの回答
We are so pleased to hear that you found our service brilliant and efficient. Thank you for sharing your positive experience with us!
We bought a new matress at the harlow…
We bought a new matress at the harlow branch, Daisy showed us around and gave us lots of helpful information she was fantastic ended up saving a small fortune.
2026年7月4日
Bensons For Beds - Harlow672 からの回答
We're so pleased our team provided such fantastic and helpful information, assisting you in saving a small fortune. Thank you for sharing your positive experience!
Great service
Adam and Charlie delivered our mattresses and bed frame.
Both so polite and helpful. Great service from Bensons.
Thank you.
2026年6月30日
Bensons For Beds - Harlow672 からの回答
We're so pleased to hear our delivery team was polite and helpful. Thank you for your kind words about the great service you received!
Bensons For Beds - Harlow672 からの回答
We're so pleased our team was helpful and didn't pressure your decision. Thank you for your kind words!
Aftercare is appaling
Aftercare is appaling. Delivered a new mattress which is faulty. Have to wait 3 weeks dor a technician to assess it leaving me without a bed to sleep on. Just send a replacement.
2026年6月26日
自発的なレビュー
Bensons For Beds - Harlow672 からの回答
Thank you for your feedback, and we’re very sorry to hear about your experience. Thank you for your patience with speaking with us. To help move things forward, a technician has been arranged which is an important step in determining the next course of action and ensuring the correct resolution for you as quickly as possible.
Thank you for your review.
Andrew and Brian were very kind
Andrew and Brian were very kind, polite, and professional. They carried the bed up to the second floor without any issues. The delivery service was excellent, and the bed is of very good quality. I am very happy with both the product and the service. Highly recommended!
2026年6月12日
Bensons For Beds - Harlow672 からの回答
We're so pleased to hear our team was kind, polite, and professional, and that your delivery service was excellent. It's wonderful that you're happy with your quality bed. Thank you for your high recommendation!
Team Bensons
Jayden was great
Jayden was great. Expertly took us around the shop trying out different beds. He knew exactly what we wanted and found us the best bed. We can’t wait to get it 😁. Great experience. Thank you Jayden 👍
2026年6月11日
Bensons For Beds - Harlow672 からの回答
We're so pleased you had a great experience in our store! It's wonderful that our team helped you find the perfect bed. We hope you enjoy it!
Team Bensons
Very good customer service
2026年6月16日
Bensons For Beds - Harlow672 からの回答
We appreciate your kind words. We are happy to hear you had a good experience.
Team Bensons
Perfect service throughout.
Excellent service when purchased at Harlow store. Excellent communications via e-mail and text upto delivery date, and delivery bang on projected time slot.
2026年6月11日
Bensons For Beds - Harlow672 からの回答
We're so happy to hear about your excellent service at our store and the great communication you received. We're glad your delivery was right on time!
Team Bensons
Bensons For Beds - Harlow672 からの回答
We are glad you had a positive experience trying our mattresses.
Team Bensons
Superb sales assistant Maddi in Harlow…
Superb sales assistant Maddi in Harlow lovely delivery guys. And the Sealey mattress is sumptuous and divine! My best ever investment
2026年6月5日
Bensons For Beds - Harlow672 からの回答
We're thrilled our sales assistant and delivery team provided excellent service. We're so glad you love your new mattress! Thank you for your wonderful feedback.
Team Bensons
Excellent service
Excellent service. Very professional and helpful with good advice on protecting the mattress.
A credit to Bensons at Harlow
2026年6月7日
Bensons For Beds - Harlow672 からの回答
We're so pleased you received excellent, professional, and helpful service with great advice. Thank you for your kind words!
Team Bensons
The delivery drivers were brilliant…
The delivery drivers were brilliant took mattress upstairs unwrapped it and took away with them shop staff were good as well
2026年6月1日
Bensons For Beds - Harlow672 からの回答
We're so glad to hear about your positive experience with our delivery team and shop staff. We appreciate your kind words!
Team Bensons
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