The choosing of a new mattress with Bensons for Beds was very straightforward from selection to delivery. We had a good selection to try out with the support of a lovely lady who was there to answer q... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I found three mattresses that I liked. I tried them all for a long time and eventually made up my mind. The gentleman that was in the showroom pretty much left me to it until I asked his advice. He t... もっと見る
企業が回答しました
Holly & her team at Harlow are fantastic. We made a bad decision....didnt listen to their advice....following day we realised the team were right....called them up...they made all the necessary adju... もっと見る
企業が回答しました
I was shown politeness and understanding in Bensons store when an assistant named Holly introduced herself to me and offered help. I was shown beds in my price range and chose my bed that is suitable... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Harlow672 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 6a, The Queensgate Centre, CM20 2DH, Harlow, Essex, 英国
- 1279432259
4.8
優良
356件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Superb sales assistant Maddi in Harlow…
Superb sales assistant Maddi in Harlow lovely delivery guys. And the Sealey mattress is sumptuous and divine! My best ever investment
2026年6月5日
Bensons For Beds - Harlow672 からの回答
We're thrilled our sales assistant and delivery team provided excellent service. We're so glad you love your new mattress! Thank you for your wonderful feedback.
Team Bensons
Excellent service
Excellent service. Very professional and helpful with good advice on protecting the mattress.
A credit to Bensons at Harlow
2026年6月7日
Bensons For Beds - Harlow672 からの回答
We're so pleased you received excellent, professional, and helpful service with great advice. Thank you for your kind words!
Team Bensons
The delivery drivers were brilliant…
The delivery drivers were brilliant took mattress upstairs unwrapped it and took away with them shop staff were good as well
2026年6月1日
Bensons For Beds - Harlow672 からの回答
We're so glad to hear about your positive experience with our delivery team and shop staff. We appreciate your kind words!
Team Bensons
Bensons For Beds - Harlow672 からの回答
We're glad we could assist!
Team Bensons
Bensons For Beds - Harlow672 からの回答
We're so pleased ordering was easy and delivery was early. Thank you for your positive feedback!
Team Bensons
Staff very helpful and lots to select…
Staff very helpful and lots to select from ,we found what we wanted .
Thank you Benson 's
2026年5月28日
自発的なレビュー
Bensons For Beds - Harlow672 からの回答
We're so pleased our team was helpful and you found what you wanted. Thank you for your kind feedback!
Team Bensons
Excellent service
Great experience at Harlow Benson for Beds from the knowledgable and helpful manager, Ben. To the delivery where I was kept informed all along, I could pick a day for the mattress to be delivered and on the day the drivers were helpful and courteous.
I would go back to the store for other purchases.
2026年5月22日
自発的なレビュー
Bensons For Beds - Harlow672 からの回答
We're so pleased to hear about your excellent experience with us, from the knowledgeable assistance in-store to the smooth delivery process. It's wonderful that our team was helpful and courteous. Thank you for your kind feedback!
Team Bensons
Great from start to finish
Great from start to finish. Good shopping experience with very helpful service. Super straight forward to organise delivery and always kept informed plus even the delivery guys were first class! Bed itself is our first one in 30 years so we are in awe of the style and comfort. Putting it together was fine but so many boxes so in hindsight would probably of paid for installation just to get rid of the boxes. All round great experience though.
2026年5月15日
Bensons For Beds - Harlow672 からの回答
Thank you for this wonderful review! We're so pleased to hear your entire experience, from shopping to delivery, was first-class. It's fantastic that you're enjoying the style and comfort of your new bed after 30 years! We appreciate your feedback about the boxes and installation.
Team Bensons - Jess
I am loving my new mattress
I am loving my new mattress. I initially had bought an extra firm mattress but after a few good night’s sleep, I found my hips began to ache. I eventually exchanged it for this firm mattress and have had five perfectly comfortable night’s sleep so far. The exchange service was smooth and hassle free. The staff were very accommodating and helpful.
This is the right mattress for me, no aches or pains on waking. I also like the depth of this mattress. Sleeping so comfortably on such a height gives the feeling of sleeping on a cloud.
2026年5月1日
Bensons For Beds - Harlow672 からの回答
We're delighted to hear you're loving your new firm mattress! It's great the exchange process was smooth and the staff helpful. We appreciate you sharing how comfortable you now are and that you wake without aches or pains.
Team Bensons
A star
The man that helped us in the store was very very helpful, he was a calming experience in a very confusing pick of so many beds . The delivery staff were polite and friendly.
2026年4月29日
Bensons For Beds - Harlow672 からの回答
We appreciate your review! 😊 We're so glad to hear that our team member was helpful in guiding you through the selection process. It's also great to know our delivery staff were polite and friendly.
Team Bensons
First class service
First class service. Knowledgable in-store adviser. Very helpful literature i.r.o. measuring to see if the furniture will fit. Delivery was on time as scheduled and I was kept informed throughout the process. The delivery/installation guys were courteous, professional and very helpful.
Overall a great customer experience and very pleased I chose Bensons. Can thoroughly recommend.
2026年5月2日
Bensons For Beds - Harlow672 からの回答
We're so glad to hear about your first-class experience! It's great to know our in-store advice and delivery service met your needs. We appreciate your recommendation and are delighted you chose us.
Team Bensons
Excellent service in the Harlow store
Excellent service in the Harlow store. Kept informed on the progress of our order. Delivered on time and great communication re the delivery. We paid to have our beds assembled and it was done efficiently and the guys were pleasant. And the beds are lovely!
2026年4月18日
Bensons For Beds - Harlow672 からの回答
Thank you for the fantastic review! 😊 We’re so pleased to hear you received excellent service in our Harlow store and that you were kept well informed throughout. Great to know delivery and communication hit the mark, and that the assembly team were efficient and pleasant. Most importantly — we’re delighted you love the beds! 🛏️✨
From going into the Harlow store and…
From going into the Harlow store and meeting Jay who is very knowledgeable and helpful. Being kept up-to-date on the order. Mark and Cam the delivery team were excellent. Would definitely buy again from Bensons for beds .Excellent service all round .
2026年4月2日
自発的なレビュー
Bensons For Beds - Harlow672 からの回答
Thank you for the lovely feedback! 😊 We’re so pleased Jay looked after you so well in our Harlow store and kept you informed throughout. Big thanks too for the shout‑out to Mark and Cam — we’ll be sure to pass it on. Delighted you had excellent service all round, and we’d love to welcome you back to Bensons for Beds,
Megan | Customer Care Specialist🛏️✨
Just a delivery with no problems.
2026年4月24日
Bensons For Beds - Harlow672 からの回答
Thank you! 😊 We’re glad everything went smoothly and the delivery was hassle‑free. Enjoy your purchase and sleep well,
Megan | Customer Care Specialist
Received my bed after 3 weeks of…
Received my bed after 3 weeks of purchase.
Delivery men kind enough to deliver at your room of preference. Good quality service
2026年4月23日
Bensons For Beds - Harlow672 からの回答
Thank you! 😊 We’re glad your bed arrived within three weeks and that our delivery team kindly placed it in your room of choice. Great to hear you’re happy with the quality of service—enjoy your new bed! 🛏️✨
Arrived within time
Arrived within time. Security wrapped. Polite staff carried everything to the required location.
2026年4月20日
Bensons For Beds - Harlow672 からの回答
Thank you! 😊 We’re glad everything arrived within the time slot, securely wrapped, and was carried to the right place by our polite team. Enjoy your new purchase!
Bensons For Beds - Harlow672 からの回答
Lovely feedback — helpful, no‑pressure service is exactly what we aim for ⭐
We truly appreciate your feedback,
Megan | Customer Care Specialist
Delivery drivers caused a great deal of…
Delivery drivers caused a great deal of damage to our property. Ripping an outside light from the wall leaving exposed wires and knocked the corner of our brand new dining room table causing damage. The box containing the king-size bed frame was rested against a 65inch tv that was on a stand.
2026年4月17日
自発的なレビュー
Bensons For Beds - Harlow672 からの回答
We regret to learn about the damage caused during the delivery. We appreciate you bringing this to our attention. We have requested your order details so we can discuss this further.
Thank you for your review - Lauryn at Customer Care.
Friendly staff and helpful advice
2026年4月12日
Bensons For Beds - Harlow672 からの回答
Thank you for the kind words! 😊 We’re so pleased you found the team friendly and the advice helpful — that’s exactly what we aim for!
We hope to welcome you back soon,
Megan | Customer Care Specialist🛏️✨
Thought the service was very good from…
Thought the service was very good from start to finish
2026年4月12日
Bensons For Beds - Harlow672 からの回答
Really appreciate your feedback — a smooth experience from beginning to end is our goal.
Thanks for choosing us – we hope to serve you again,
Megan | Customer Care Specialist💜
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。