Went into the Harlow store and the staff were knowledgable and gave me the time to find the right mattress. They were able to answer all my questions and especially Holly who explained the different m... もっと見る
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Excellent help in store when trying out for a new mattress. Delivery was scheduled within a week, a slot was advised and driver called to confirm his arrival time. Mattress was taken up to the bedroom... もっと見る
企業が回答しました
Shop staff were very friendly and informative. Delivery of the mattress was on time and very efficent. Cannot praise the shop and delivery staff more.
Great from start to finish. Good shopping experience with very helpful service. Super straight forward to organise delivery and always kept informed plus even the delivery guys were first class! Bed i... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Harlow672 について
当該企業による記述
連絡先
Unit 6a, The Queensgate Centre, CM20 2DH, Harlow, Essex, 英国
- 1279432259
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful,interested staff
Personable and informed sales team.
Great service from Harlow branch
Great service from Harlow branch, very knowledgable. Gave us time to view the options, friendly.
Friendly and efficient staff.
would not recommend anyone to buy from…
would not recommend anyone to buy from this company we a bought bed and mattress from them on 7th may cost of £2950 they told us 3 week delivery we went away on 4th June while we were away they gave us delivery date but we were not there so arranged delivery for the 2nd of July they told me that i would have to remove old bed as they would not deliver unless room was clear so late afternoon on 1st July i took old bed to dump at 5-30 they e-mailed me to say delivery has been changed to 10th so now we have no bed at all i called customer services to find out why as they had already told me my bed was there one week earlier she informed me that they sold my mattress as they had no room in there warehouse but one was on order for me on the 10th that was my mattress that i had paid for they sold and left me without a bed i find this verry bad practice and customer services could not care less it is not right for them to sell something that i had already paid for and not inform me until 12 hours before delivery and leave me with no bed they offered to give me a camp bed until mine arrived or £49 compensation which i found quite insulting i then demanded refund i must say the staff in the store were verry good and helpful but this does not carry on to deliveries or customer services which leave a lot to be desired
Good customer service on initial visit
Hamza greeted us at the door and…
Hamza greeted us at the door and offered his help to choose a mattress for my Mum.
He showed her all the mattresses on offer and was patient whilst she tested them out.
He didn't rush her and ensured she was happy with her choice before purchasing. He ran through all terms and conditions and made sure she understood everything.
Ease of shopping in store
Ease of shopping in store, quality of product and knowledgeability of staff member
The assistant was very informative
The assistant was very informative, from walking in and showing us what we wanted to purchase took less than 5 minutes.
Was served by a wonderful young man at…
Was served by a wonderful young man at the Harlow branch called Jay, he was a very helpful and polite with helpful advice.
Our experience was made so much easier with his guidance and knowledge.
Thank you.
Great service, helpful advice
The sales advisor (Mohammed) was very helpful and patient, he also gave great advice on the products and qualities.
The staff were friendly
The staff were friendly, helpful and knowledgeable and really helped with my needs
Buy from Bensons
The sales man was very knowledgeable; he helped us choose the right mattress. The choice in the shop is great, very good experience overall
Great Service
Helpful staff in-store and a good choice. We received great service from deciding what to buy to making the purchase and through to receiving the delivery.
Thank you Hamza.
Worth going every time
Staff were very knowledgeable and friendly not pushy at all , thanks Holly
Great service
From the minute I walked into the showroom I was treated with the utmost respect. The salesman was patient and very was helpful, answering every question I asked him. He couldn’t do enough to help me chose the mattress that would suit my needs. Would definitely recommend that branch of Benson beds.
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