From start to finish and every member of staff where friendly and helpful. Had some amazing laugh with too. Sales team at Huddersfield brilliant Ryan was fab and really helped with the important advic... もっと見る
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所在地
所在地を変更Unit E1 Leeds Road Retail Park, Leeds Road, HD1 6PF Huddersfield, West Yorkshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It all started when we went into the shop in Huddersfield and met Ellie she was very knowledgeable explaining all about the different beds and types , especially mattresses asked us what we preferred... もっと見る
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Nigel was great. I know very little about beds- just if they are comfortable or not. He explained about the features of the mattress so that knew what I was paying for. There were several things that... もっと見る
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The member of staff gave us all of the information that we required and then left us alone for us to view the beds which meant that we didn't feel under pressure. Once we had found what we were want... もっと見る
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企業情報
Bensons For Beds - Huddersfield670 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit E1 Leeds Road Retail Park, Leeds Road, HD1 6PF, Huddersfield, West Yorkshire, 英国
- 1484549023
4.7
優良
400件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Mark at the Huddersfield branch was…
Mark at the Huddersfield branch was really knowledgable and super helpful. Can't fault the experience and I felt as though I got a good deal.
2025年7月14日
Bensons For Beds - Huddersfield670 からの回答
Thank you for the great feedback! We are glad that Mark was able to provide you with exceptional service and knowledge. We strive to make sure all our customers leave feeling satisfied and valued. We look forward to seeing you again soon, Megan at Customer Care
Bensons For Beds - Huddersfield670 からの回答
Thank you for your positive feedback! We take pride in providing knowledgeable and effective sales pitches to help our customers find the perfect product. It was a pleasure to see you, Megan at Customer Care
Purchasing the bed was an easy helpful…
Purchasing the bed was an easy helpful experience, however cancelling the purchase is proving to be difficult.
The store can’t do the refund and customer services are not very helpful.
2025年6月21日
Bensons For Beds - Huddersfield670 からの回答
We regret to hear about the difficulties you're experiencing with your cancellation Victoria. Thank you for your patience in allowing us to resolve this for you. We want to look into this further and improve our customer service internally. We appreciate your feedback, Megan at Customer Care
Fantastic customer attention
Nigel was patient, answered all my questions & helped my decision making
2025年6月7日
Bensons For Beds - Huddersfield670 からの回答
We're happy to hear that our team member was helpful and patient during your decision-making process. We appreciate your positive feedback and hope you love your new items as much as we do, Megan at Customer Care
Would definitely buy here again…
Our sales consultant Lyba was so helpful, knowledgeable and yet not pushy. She really helped us narrow down our choices and left us to think and discuss. Even made us a drink!
2025年6月10日
Bensons For Beds - Huddersfield670 からの回答
We're happy to hear that the consultant was so helpful and knowledgeable, but not pushy. We're glad they assisted in narrowing down choices and provided a comfortable environment. Thanks for your feedback, Megan at Customer Care
In store experience
The customer advisor was informative and helpful. He also gave us time and space to make our decision.
He carefully explained the purchase, delivery and after care processes.
2025年5月29日
Bensons For Beds - Huddersfield670 からの回答
We appreciate you taking the time to share your experience with us. We're happy to hear that our advisor was helpful and informative, and that you felt comfortable making your decision.
Take care, Megan at Customer Care
Brilliant sNervice from the staff at the…
Brilliant service from the staff at the Huddersfield branch especially Bernie who helped us with our purchase, answered all our questions, we didn't need to use the detailed profiling mattress as we knew what we were looking for, all in all great experience 10/10.
2025年5月25日
自発的なレビュー
Bensons For Beds - Huddersfield670 からの回答
We appreciate you taking the time to share your positive experience at our Huddersfield branch. We're happy to hear that our team member provided brilliant service and answered all of your questions. Thank you, Megan at Customer care
Bensons For Beds - Huddersfield670 からの回答
We're happy you found our customer service great and that it was easy to do business with us. We appreciate your positive feedback! Take care, Megan at Customer care
Bensons For Beds - Huddersfield670 からの回答
Thank you for your kind review! Our team strives to always be helpful and knowledgeable, and we're thrilled that you had a positive experience with us. We appreciate your support and hope to see you again soon. #happycustomers #excellentservice
I had a great experience
I had a great experience. Staff were very friendly and helpful. Everything was explained to me. I can't fault the service I received.
2025年4月27日
Bensons For Beds - Huddersfield670 からの回答
Thank you for your kind words! Our team takes pride in providing excellent customer service and we are delighted to hear that your experience reflected that. We appreciate your support and hope to see you again soon!
Sleep well, Team Bensons💜
Helpful
Not pushy but very helpful when needed and understood what are needs were. Purchased our mattress within half hour of walking in shop.
2025年4月28日
Bensons For Beds - Huddersfield670 からの回答
Thank you for sharing your positive experience with us! We're thrilled to hear that our team was able to provide you with knowledgeable and efficient service while helping you find the perfect mattress. We appreciate your business and look forward to seeing you again!
Sleep well, Team Bensons💜
We had the choice of two bed retailers…
We had the choice of two bed retailers next door to each other, which should we go into first? We went to the one on the right, Bensons! Walking through the door we were met with a smile from Mark who asked if we wanted look around or did we have an idea of what we wanted. We knew exactly what we wanted and Mark immediately took us looking at mattresses - and had me testing the ones that fitted my request. Mark sensed that didn't want to spend ages looking at beds and mattresses and went at our speed, giving advise and general good wit! Needless to say we didn't go next door, we found what we wanted at a fair price at Bensons and had no need to go anywhere else. We agreed a convenient delivery date for 2 weeks later (Easter got in the way). The communication from Bensons and their team from Mark through to the delivery guys has been a delight. Highly recommend
2025年4月11日
Bensons For Beds - Huddersfield670 からの回答
Thank you so much for your kind words! We're thrilled that Mark was able to assist you in finding the perfect mattress and that you had a positive experience with our team. We appreciate your business and can't wait to see you again in the future!
Sleep well, Team Bensons💜
The sales person did not push but…
The sales person did not push but offered good advice to help our choice and ensured we got the best deal
2025年4月15日
Bensons For Beds - Huddersfield670 からの回答
Thank you for your review! Our team strives to provide excellent customer service and finding the best deal for our customers is always a top priority. We're happy to hear you had a positive experience with us. Thank you for choosing our business.
The sales assistant was extremely…
The sales assistant was extremely helpful, was very knowledgeable and did not rush us at all
2025年4月15日
Bensons For Beds - Huddersfield670 からの回答
"Thank you for taking the time to share your experience with us! We take pride in our knowledgeable and patient sales team and we're thrilled to hear they made a positive impact on your visit. Come back and see us again soon!" #customerlove #teamwork
Both my wife and myself were suffering…
Both my wife and myself were suffering with back pain. We were shown via the pressure contact sensing bed which firmness was best for each of us and we found a happy medium. No hard sell, just good advice and the mattress sold itself...unfortunately the most expensive sold itself but it's the best money we've spent in a very long time! Bernie who looked after us was 5 stars
2025年3月21日
自発的なレビュー
Bensons For Beds - Huddersfield670 からの回答
Thank you for your kind words! We are thrilled to hear that our pressure contact sensing bed was able to alleviate your back pain and help you and your wife find the perfect firmness. Our team always strives to provide honest and helpful advice to our customers, and we are so glad it led you to the best mattress for your needs. Your satisfaction is our top priority and we are grateful for your business. Rest well and thank you for choosing us!
Brilliant shop for top notch beds
Absolutely top notch service from the lovely staff at Huddersfield Store! Highly recommend, they know everything about every bed in the store! Nothing was too much trouble.
2025年4月15日
自発的なレビュー
Bensons For Beds - Huddersfield670 からの回答
Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our team and that we were able to help you find the perfect bed. Our goal is always to exceed our customers' expectations and we are so glad we could do that for you. Thank you for the recommendation, it means a lot to us!
Bensons For Beds - Huddersfield670 からの回答
Thank you for your kind words! We are thrilled to hear that you had a fantastic experience with our service. It was our pleasure to assist you from start to finish. We hope to continue providing you with top-notch service in the future.
Great help from Elle
Great help from Elle. Lots of information then let me wander and choose. Simple paperwork. Friendly and supportive. Great selection and good sale prices.
2025年4月6日
Bensons For Beds - Huddersfield670 からの回答
Thank you for the amazing review! We're so glad that you had a positive experience with our team and enjoyed our selection and sales. We can't wait to see you back shopping with us again soon!
Incredibly satisfied with experience…
Incredibly satisfied with experience ordering a clearance mattress from Benson's Huddersfield branch. I required a mattress on fairly short notice, all staff gave fantastic advice and went the extra mile to find me the right bed. Nigel assisted with everything including arranging delivery to Leeds. Outstanding staff all keen to help
2025年3月27日
Bensons For Beds - Huddersfield670 からの回答
We're incredibly happy to hear about your positive experience at our Huddersfield branch! It's great to know our team provided fantastic advice and went the extra mile to find you the right mattress. We appreciate your recognition of our staff's dedication to helping you, including arranging delivery. Thank you, Megan at Customer Care
Really friendly and Helpful Staff
Really friendly, knowledgeable staff, talked through my wants and needs with helpful suggestions and options.
2025年3月28日
自発的なレビュー
Bensons For Beds - Huddersfield670 からの回答
We appreciate your kind words! Our team is dedicated to understanding your needs and offering helpful options. We're glad our service met your expectations. Take care, Megan at Customer Care
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