We received an early call to alert us to the delivery team arriving. They introduced themselves, checked out the route to the bedroom, then picked up our old mattress, as arranged. Our new mattress a... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
A very pleasant welcome on arrival and then ample time to peruse items we were interested in with no pushy sales talk. On both occasions we received attention when needed and clear information about o... もっと見る
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Mike was excellent from start to finish in the St Andrews Quay store in Hull. He wasn't a pushy salesman just very knowledgeable and offered help when we asked for it. He helped us to decide which was... もっと見る
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Delivery and old matress removal not as described but charged £60 and £49 for the "service". Old matress was not wrapped for removal just thrown in the back of the van. All protective material not rem... もっと見る
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企業情報
Bensons For Beds - Hull678 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 10b St Andrews Quay Retail Park, HU3 4SA, Hull, North Humberside, 英国
- 1482219147
4.9
優良
625件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Painless experience.
Quick, efficient choice of mattress, Good email reminders as goods were being made. Good delivery process.
2026年4月25日
Bensons For Beds - Hull678 からの回答
Thank you for your feedback! 😊 We’re delighted to hear choosing your mattress was quick and efficient, that our email updates were helpful along the way, and that delivery went smoothly. Enjoy your new mattress and happy sleeping! 🛏️✨
Delivery service excellent very helpful…
Delivery service excellent very helpful and respectful beds lovely
2026年4月27日
Bensons For Beds - Hull678 からの回答
Thank you! 😊 We’re delighted to hear our delivery team were helpful and respectful—and that you’re loving your new beds too. Enjoy the comfort and happy sleeping,
Megan | Customer Care Specialist✨
A warm greeting followed by good advice.
2026年4月20日
Bensons For Beds - Hull678 からの回答
Much appreciated—friendly greetings and good advice are exactly what we aim for.
Thanks again for your support — we truly appreciate it,
Megan | Customer Care Specialist💜
Very good customer service.
2026年4月17日
Bensons For Beds - Hull678 からの回答
Thank you for your feedback. We’re pleased to hear that you had a good experience and appreciate you taking the time to share this with us.
Thank you for your positive review – Lauryn at Customer Care 💜
Whole experience efficient, friendly and a quality, comfortable product.
Very helpful and friendly staff. We were able to use the system available to gauge the firmness of the mattress, and we chose a mattress we had previously purchased for another bed. Delivery was on time, and the drivers were efficient and friendly. The whole process was so easy. Will definitely use Bensons again.
2026年4月17日
Bensons For Beds - Hull678 からの回答
Thank you for your wonderful review! We’re so pleased our friendly team could help you find the perfect mattress using our firmness system, and that delivery was smooth, on time, and easy from start to finish. We’ll look forward to welcoming you back again!
Thank you for your positive review - Lauryn at Customer Care 💜
Bensons For Beds - Hull678 からの回答
We love to hear that! We’re so pleased everything went smoothly from beginning to end.
Thank you for your positive review - Lauryn at Customer Care 💜
Bensons For Beds - Hull678 からの回答
Really appreciate your feedback — punctual delivery and great care is what we aim for.
Thank you once again for your kind words. We're always here if you need anything further,
Megan | Customer Care Specialist💜
Bensons For Beds - Hull678 からの回答
We appreciate you letting us know that you found the service both very good and efficient! Thank you for your positive review.
Team Bensons
We met Tom at Bensons for Beds in Hull…
We met Tom at Bensons for Beds in Hull at St Andrews Quay, he answered all our questions and helped give us a great quote!
2026年4月11日
自発的なレビュー
Bensons For Beds - Hull678 からの回答
We're happy to hear that you received helpful answers and a great quote at our Hull store. We appreciate you taking the time to share your positive experience!
Team Bensons
Tom was very knowledgeable and…
Tom was very knowledgeable and experienced in advising us and also extremely friendly and left us to make our decision without being pushy. All in all our experience from the company has been excellent!
2026年4月6日
Bensons For Beds - Hull678 からの回答
We're so glad to hear that you found our advice helpful and appreciated the pressure-free environment. It's wonderful that your overall experience with us has been excellent!
Team Bensons
Bensons For Beds - Hull678 からの回答
Thank you for your kind feedback — We appreciate it very much!
Take care, sleep well and we hope to see you again soon,
Megan | Customer Care Specialist💜
Letty the salesperson was very helpful…
Letty the salesperson was very helpful and knowledgeable regarding my questions
2026年3月30日
Bensons For Beds - Hull678 からの回答
Lovely feedback! We’re so pleased Letty was helpful and answered all your questions 🙌
See you next time! Megan at Customer Care 😊
Very efficient
Very efficient, knowledgeable and professional service from our sales woman.
2026年3月31日
Bensons For Beds - Hull678 からの回答
We're delighted to hear that you found our service efficient, professional, and that our sales team member was knowledgeable. Thanks for the feedback!
Bensons For Beds - Hull678 からの回答
Thank you! 😊 We’re really pleased to hear you received good service and excellent delivery. Your feedback is much appreciated,
Megan | Customer Care Specialist⭐
Full experience has been excellent
Friendly, knowledgeable and approachable staff in store, from order to payment felt heard and understood. Delivery organised with assembly. We were kept up to date and informed of all of the process. Delivery was excellent- assembly done with care and thought. Highly recommend
2026年4月1日
自発的なレビュー
Bensons For Beds - Hull678 からの回答
Thank you for the wonderful review! 😊 We’re delighted to hear you felt heard and supported from order through to payment, and that the delivery and assembly were handled with such care. Keeping you informed every step of the way is really important to us. Thanks so much for the recommendation—we truly appreciate it,
Megan | Customer Care Specialist💜
Bensons For Beds - Hull678 からの回答
Thank you for the great feedback! We’re delighted to hear Jon provided fantastic customer service — we’ll be sure to pass on your kind words!
Thank you,
Megan | Customer Care Specialist😊✨
Friendly and efficient sales staff
2026年3月26日
Bensons For Beds - Hull678 からの回答
Thanks for your feedback Mr Lawtey! We’re glad you found our staff both friendly and efficient,
Megan | Customer Care Specialist🌟
Amazing service at the hull store
Amazing service at the hull store. Very welcoming and professional. I think it was Steve who we spoke to and got a sale fast and effective.
2026年3月29日
Bensons For Beds - Hull678 からの回答
Thank you for the great feedback Aaron! 😊 We’re delighted to hear you received amazing service at our Hull store and that Steve made the experience welcoming, professional, and efficient. Enjoy your new order,
Megan | Customer Care Specialist🛏️✨
Great service all round
2026年3月28日
Bensons For Beds - Hull678 からの回答
Thank you! 😊 We’re really pleased to hear you had great service all round.
We hope to welcome you back soon,
Megan | Customer Care Specialist💜
Bed was delivered on time the 2…
Bed was delivered on time the 2 delivery men were polite and efficient..new bed is fabulous
2026年3月20日
Bensons For Beds - Hull678 からの回答
Thank you! So glad your bed arrived right on time and that our delivery team were polite and efficient. Even better that you’re loving your fabulous new bed!
Sleep well,
Megan at Customer Care💜
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