We received an early call to alert us to the delivery team arriving. They introduced themselves, checked out the route to the bedroom, then picked up our old mattress, as arranged. Our new mattress a... もっと見る
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A very pleasant welcome on arrival and then ample time to peruse items we were interested in with no pushy sales talk. On both occasions we received attention when needed and clear information about o... もっと見る
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Mike was excellent from start to finish in the St Andrews Quay store in Hull. He wasn't a pushy salesman just very knowledgeable and offered help when we asked for it. He helped us to decide which was... もっと見る
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Delivery and old matress removal not as described but charged £60 and £49 for the "service". Old matress was not wrapped for removal just thrown in the back of the van. All protective material not rem... もっと見る
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企業情報
Bensons For Beds - Hull678 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 10b St Andrews Quay Retail Park, HU3 4SA, Hull, North Humberside, 英国
- 1482219147
4.9
優良
626件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Bed was delivered on time the 2…
Bed was delivered on time the 2 delivery men were polite and efficient..new bed is fabulous
2026年3月20日
Bensons For Beds - Hull678 からの回答
Thank you! So glad your bed arrived right on time and that our delivery team were polite and efficient. Even better that you’re loving your fabulous new bed!
Sleep well,
Megan at Customer Care💜
Bensons For Beds - Hull678 からの回答
Love to hear this amazing review Mr Gill— efficient and good service is what we aim for! 😄 If you need anything else, we are just a message away,
Megan at Customer Care
Bensons For Beds - Hull678 からの回答
Mrs A Tyreman,
We appreciate you noting our excellent customer service and no pushy sales. Thank you for your positive feedback!
Team Bensons - Jessica
Bensons For Beds - Hull678 からの回答
John,
We are happy to hear that you found our staff knowledgeable and helpful. Thank you for your positive feedback; we appreciate it.
Team Bensons
Excellent service in the shop and…
Excellent service in the shop and delivery people did a marvellous job.
2026年3月12日
Bensons For Beds - Hull678 からの回答
Thank you so much for your lovely feedback!
I’m delighted to hear that you received excellent service in the shop and that our delivery team did a marvellous job as well. We really appreciate you taking the time to share your experience,
Megan at Customer Care 🌟
Staff and delivery drivers where very…
Staff and delivery drivers where very professional people and great service 👏
2026年3月6日
Bensons For Beds - Hull678 からの回答
Thank you for your lovely review! We’re delighted to hear both our staff and delivery drivers were professional and provided great service. We really appreciate your feedback,
Megan at Customer Care
Bensons For Beds - Hull678 からの回答
Thank you so much for your lovely feedback! We're delighted to hear you received excellent service both in store and during delivery.
Hope to see you again in the future,
Megan at Customer Care!
Great service
Service in store and delivery was really good. Staff were friendly, efficient and respectful of my property. The mattress I ordered was delivered sooner than I expected and I am enjoying sleeping on it.
Would definitely recommend.
2026年3月3日
自発的なレビュー
Bensons For Beds - Hull678 からの回答
Lesley,
We appreciate your 5-star review! We're happy to hear that you found our in-store service and delivery to be really good. It's great to know our staff were friendly, efficient, and respectful, and that your mattress arrived early and is providing comfortable sleep. We appreciate your recommendation!
Team Bensons
Excellent customer service
The young lady named Letty met us when we walked into the shop. Very friendly, very knowledgeable about the beds & not in your face hanging around you nonstop. If we needed her to ask questions, she was there in an instant. Two other guys were working that day, also wonderful staff to deal with. We bought everything from 2 beds too pillows mainly down to Letty . 5 minutes before walked out of the same style shop next door because the staff couldn’t be bothered to look up from the computer. Service obviously goes along way!
2026年3月6日
Bensons For Beds - Hull678 からの回答
Linda,
We're happy to hear about the wonderful service you received. It's great that our team's knowledge and attentiveness made your shopping experience so positive, leading to your purchase. We appreciate your feedback!
Team Bensons
Great service throughout
Great service throughout, from showroom to delivery. Fabulous set of lads, who delivered and assembled our new bed Very pleased indeed ! Would definitely recommend.
2026年3月6日
Bensons For Beds - Hull678 からの回答
Mr/Mrs Jenkinson,
We appreciate your fantastic feedback! We're so glad to hear that you had a great experience from start to finish and that our delivery team were so helpful. We value your recommendation!
Team Bensons
A well made product
A well made product, delivered with care and on time. Delighted!
2026年3月4日
自発的なレビュー
Bensons For Beds - Hull678 からの回答
Thank you for your lovely review! I’m so pleased to hear you’re delighted with your well‑made product and that delivery was careful and on time. We really appreciate you sharing your experience.
— Megan at Customer Care
Bensons For Beds - Hull678 からの回答
Debbie Hughes,
We appreciate your kind words! We're so glad our team was helpful and made everything easy for you. Thanks for sharing your experience.
Team Bensons
Thank you Stew and Lee two great guys
Thank you Stew and Lee two great guys, due to where i live they had to carry the bed and mattress down to my house and still had a smile on their face, keep smiling :)
2026年2月23日
自発的なレビュー
Bensons For Beds - Hull678 からの回答
Thank you for your lovely feedback! We’re so pleased to hear that Stew and Lee took such great care during your delivery — even carrying the bed and mattress down to your house with a smile. We’ll be sure to pass on your kind words. Keep smiling indeed!
Megan at Customer Care
Great shopping experience.
From our first visit to the showroom to final delivery of the product, the team across the company were professional, friendly, knowledgeable and helpful.
We couldn’t have asked for more!
2026年1月3日
自発的なレビュー
Bensons For Beds - Hull678 からの回答
S Walker,
We appreciate you sharing your experience! It's wonderful to hear that our team was professional, friendly, knowledgeable and helpful from start to finish. We're so glad you were satisfied!
Team Bensons
Bensons For Beds - Hull678 からの回答
Tony Robinson,
We appreciate you letting us know that our staff was helpful and knowledgeable! We're so glad you had a positive experience with us.
Team Bensons
The mattress was delivered exactly as…
The mattress was delivered exactly as expected, the delivery men were very friendly and efficient.The salesman was very helpful and knew his product.
2026年2月27日
Bensons For Beds - Hull678 からの回答
Wendy Gibson,
We appreciate your fantastic review! We're happy to hear the mattress delivery met your expectations and that our team was helpful and efficient. Thanks for your feedback.
Team Bensons
Hull St Andrew Quay
Hull St Andrew Quay. Natalie was lovely. Very knowledgeable and gave in-depth detail on all products. She let me have the time and space I needed to make my decision without any pressure. Bed now purchased and just waiting for it to be delivered! Very happy with the service I received and found Natalie to be a credit to Bensons.
2026年2月27日
自発的なレビュー
Bensons For Beds - Hull678 からの回答
Alice Cawkwell,
We're delighted to hear about the positive experience you had at our Hull store! It's great to know that our colleague's knowledge and no-pressure assistance were helpful. We appreciate your feedback and hope you enjoy your new bed.
Team Bensons
Friendly staff
Their was a warmth and friendliness from the staff that was helpful but not pushy, they took their time and answered all the questions we had.
2026年2月27日
Bensons For Beds - Hull678 からの回答
Thanks so much Mr Cook! Wonderful to know the staff were welcoming, helpful and never rushed or pushy. Glad all your questions were fully answered.
We hope to welcome you back soon!
Megan at Customer Care
🙌
Everything went well from entering…
Everything went well from entering store to choose bed and delivery of new bed and disposal of old bed.
2026年2月26日
Bensons For Beds - Hull678 からの回答
Really appreciate your feedback Keith! Delighted the whole process was seamless, including disposal of your old bed.
Thanks again for your support – we truly appreciate it,
Megan at Customer Care
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