The purchase of my new mattress was a positive experience from beginning to end. No pushy sales, just lots of information. Bensons kept me informed about my delivery date and time slot , the delivery... もっと見る
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Given a mattress test, then shown appropriate mattresses. Naturally they tried to push the most expensive! We were given plenty of time to make a decision however, although did feel a bit pressuri... もっと見る
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We initially went into the Peterborough branch, and the staff had a didn’t care attitude, so we left. Tried ringing the Bedford branch for over an hour no one picked up. One last go I rang th... もっと見る
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Very helpful at the store, enabling us to select the correct bed for our needs. Delivery within the time slot we were given, and a phone call in advance to let us know they were on the way. Delivery... もっと見る
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企業情報
Bensons For Beds - Huntingdon577 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 2 38 St Peters Road, PE29 7DA, Huntingdon, Cambridgeshire, 英国
- 1480457659
4.7
優良
282件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Bensons For Beds - Huntingdon577 からの回答
Thank you for giving us 5 stars! We’re so glad you found our staff welcoming and enjoyed the great variety of options and prices. Really appreciate your lovely feedback,
Megan at Customer Care😀
Excellent service throughout, especially the delivery team
The guys that delivered our mattress were incredibly helpful, friendly and took away our old mattress without any issue.
A great product, customer service and experience end to end.
2026年3月1日
Bensons For Beds - Huntingdon577 からの回答
Tony G,
We appreciate your wonderful review! We're so glad the delivery team was helpful and friendly and removed your old mattress without problems. It's great to hear you had a great experience with our product and service!
Team Bensons - Jessica
Another fantastic service from Bensons…
Another fantastic service from Bensons for Beds in Huntingdon! From ordering to delivery - top quality, professional service! Thank you!
2026年3月6日
Bensons For Beds - Huntingdon577 からの回答
Thank you for your fantastic review! We’re delighted to hear you received top‑quality, professional service from ordering right through to delivery. It’s wonderful to know the Huntingdon team provided another great experience for you. Thank you for choosing Bensons for Beds again,
Megan at Customer Care
Consistently Great!
Another hassle free experience with Bensons for Beds in Huntingdon! Store staff and delivery team were fantastic, totally polite and professional from start to finish! Communication is excellent, information given was full and informative. We are returning customers and wouldn’t go anywhere else! The delivery lads, Paul & Graham were brilliant! Old mattress was taken away and the new one fitted - all packing materials were taken away. Thank you to store and delivery staffs for a wonderful experience!
2026年3月6日
自発的なレビュー
Bensons For Beds - Huntingdon577 からの回答
Anna-Lisa Be,
We're happy to hear that you had another hassle-free experience with our Huntingdon store! It's great to know our store staff and delivery team were polite and professional and that the communication was excellent. We appreciate your continued patronage and positive feedback regarding the delivery.
Stewart - Team Bensons
Bensons For Beds - Huntingdon577 からの回答
Alan H,
We're so glad to receive your positive feedback! Knowing everything was done well means a lot to our team. Thanks for your support!
Team Bensons
Bensons For Beds - Huntingdon577 からの回答
DS,
We appreciate your positive feedback! We're so glad to hear that our team was polite, punctual, and helpful. Thanks for sharing your experience.
Team Bensons
The Salesman and Delivery Gentlemen…
The Salesman and Delivery Gentlemen were very professional.
Thank You.
2026年2月27日
Bensons For Beds - Huntingdon577 からの回答
Thanks so much! Wonderful to know both the sales and delivery teams looked after you with such professionalism.
We're always here if you need anything else,
Megan at Customer Care
Its like sleeping in a hotel
Benson's made mattress choosing great fun. We laid on a computerised mattress. This told us the type of firmness. So choosing was easy. The delivery was trouble free. They called to tell us when they would arrive. Brought in the mattress and laid it down, then they took away the old one. Brilliant....so happy with our slumberland mattress - i feel like I am sleeping in a hotel..
2026年2月20日
Bensons For Beds - Huntingdon577 からの回答
Really appreciate your fantastic feedback! So pleased you enjoyed using the computerised mattress test and found the perfect firmness with ease. It’s wonderful to hear delivery was trouble‑free and that the team took care of everything, including removing your old mattress. Thrilled that your Slumberland mattress feels like hotel comfort!
We hope to welcome you back soon!
Megan at Customer Care
Very knowledgeable young man
Very knowledgeable young man. Who showed us all the suitable beds
2026年2月23日
Bensons For Beds - Huntingdon577 からの回答
Really appreciate your feedback Beverley! Delighted you were guided by such a helpful and knowledgeable team member.
We’d love to serve you again in the future.
Megan at Customer Care⭐
I definitely wouldn’t go anywhere else
I definitely wouldn’t go anywhere else. I’m so happy with everything I told my son how good you were and he went into the store the next day to purchase a new mattress
2026年2月23日
Bensons For Beds - Huntingdon577 からの回答
Thank you so much for your amazing feedback Mrs Peters! It means the world to us that you wouldn’t go anywhere else. We’re thrilled you’re so happy with everything — and we really appreciate you recommending us to your son,
Megan at Customer Care
The whole experience with Bensons was…
The whole experience with Bensons was excellent. From the initial sales to the delivery and assembly, it was well worth the money. Would definitely recommend.
2026年2月19日
Bensons For Beds - Huntingdon577 からの回答
We appreciate your positive feedback! We're happy to hear that your experience, from sales to delivery and assembly, was excellent and worth the money,
Megan at Customer Care
Very knowledgeable young man in store
Very knowledgeable young man in store. Not made to feel rushed. Delivered on time by very cheerful careful men.
2026年2月19日
Bensons For Beds - Huntingdon577 からの回答
Thank you for your lovely feedback Mr&Mrs Johnson! We’re delighted to hear you were supported by a very knowledgeable team member in‑store and never felt rushed. It’s great to know your delivery arrived on time and was handled by cheerful, careful drivers. We really appreciate you taking the time to share your experience,
Megan at Customer Care
Bensons For Beds - Huntingdon577 からの回答
Thank you for your lovely feedback! We’re delighted to hear you received great service from the shop right through to delivery. A true 5‑star experience is exactly what we aim for — we really appreciate you sharing yours,
Megan at Customer Care
Went in to purchase a mattress
Went in to purchase a mattress, staff were very helpful and explained everything and advised us accordingly, the mattress we chose very good and comfortable and getting a good nights sleep now
2026年2月9日
Bensons For Beds - Huntingdon577 からの回答
We're so glad to hear that our staff were helpful in explaining everything and advising you on your mattress purchase. We appreciate your feedback that the mattress is comfortable and providing you with a good night's sleep.
Thank you so much for choosing us,
Megan at Customer Care
Bensons For Beds - Huntingdon577 からの回答
We appreciate you sharing! We're so happy our employees were helpful and efficient and delivered on time. Thank you!
Found the staff very helpful …
Found the staff very helpful Demonstrated the
Bed I was interested in. Gave me several options to
choose from. The assistant was new but the
manager came along and together they found the
right bed for me at the right price.
From Nicholas Oliver
2026年1月28日
Bensons For Beds - Huntingdon577 からの回答
We're happy to hear that our staff was helpful in demonstrating the bed and providing you with several options. We appreciate your positive feedback regarding finding the right bed for you at the right price.
We hope to welcome you back soon!
Megan at Customer Care
Excellent end-to-end service.
Service in store was excellent - I was able to review goods at leisure, but staff were available when I had questions.
Staff were knowledgeable with superb customer service from the Sales Manager.
Delivery process cannot be faulted either - extremely courteous and efficient team
2026年1月3日
自発的なレビュー
Bensons For Beds - Huntingdon577 からの回答
We're happy to hear that you enjoyed the excellent service in our store and that our staff were helpful. We appreciate your positive feedback regarding the delivery team's courteous and efficient service. Thank you,
Megan at Customer Care
Very helpful staff.But not all was good.
Very helpful staff nothing was too much trouble.Booked my delivery date and kept me informed and was delivered on time like promised couldn’t fault the service.Once unpackaged the bed things didn’t go to plan.
1-Bolt missing from the headboard.
2-Bolts supplied for the wooden feet was too long.
3-Tools supplied to put bed together was useless.
4-The support crossbar bar had a cut out for them to slot together that never fitted had to file some of the metal away to get to fit flush.
Had to go buy some bolts and a file to finish the job.Very frustrating.Shame my experience was let down by quality control.I can honestly say I wouldn’t recommend bensons for beds or use them again myself.But I am pleased with my bed.
2026年1月19日
Bensons For Beds - Huntingdon577 からの回答
We appreciate you taking the time to share your feedback. We're happy to hear our staff was helpful and the delivery went smoothly.
We're sorry to learn about the missing bolt, incorrect bolt lengths, inadequate tools, and the issue with the support crossbar. We'll address these quality control concerns to improve our products and your experience.
Very happy with our choice
We were impressed from choosing to delivery. We were never pushed to buy what we didn't want or could afford
2026年1月1日
Bensons For Beds - Huntingdon577 からの回答
We appreciate your positive feedback and are so glad you were impressed with our service, from start to finish, and felt no pressure during the process.
Recommend Bensons For Beds at Huntingdon
Tony - one of the salespeople at Huntingdon's Bensons branch - was especially helpful and personable. We liked the choice of beds/headboards and price ranges available - and quickly found the one that was right for us. Overall it was a good purchasing experience and would happily recommend the outlet and salespeople to others.
2026年1月20日
Bensons For Beds - Huntingdon577 からの回答
We're happy to hear that our colleague was helpful and personable! It's great you liked the selection and found what was right for you. Thank you for your positive feedback and recommendation.
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