The purchase of my new mattress was a positive experience from beginning to end. No pushy sales, just lots of information. Bensons kept me informed about my delivery date and time slot , the delivery... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The salesman was very nice, helpful and chatty! We chose and are happy with our choice. After sales not so good! Beware if you’re unable to lift things, we had to assemble the bed, lift the mattress o... もっと見る
企業が回答しました
We initially went into the Peterborough branch, and the staff had a didn’t care attitude, so we left. Tried ringing the Bedford branch for over an hour no one picked up. One last go I rang th... もっと見る
企業が回答しました
Very helpful at the store, enabling us to select the correct bed for our needs. Delivery within the time slot we were given, and a phone call in advance to let us know they were on the way. Delivery... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Huntingdon577 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 2 38 St Peters Road, PE29 7DA, Huntingdon, Cambridgeshire, 英国
- 1480457659
4.7
優良
282件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A good day upgrading furniture
Everyone we talked to were really helpful and guided us through the whole process
2026年1月20日
Bensons For Beds - Huntingdon577 からの回答
We appreciate your feedback and are so happy to hear that everyone was helpful and guided you through the entire process!
Not a good delivery experience
I have given 3 stars as my experience in store was very good but unfortunately very let down with delivery. Two man delivery who walked through my bedroom leaving muddy footprints all over the carpet. Also one of the delivery guys appeared to not care about bashing into items in my home.
2026年1月19日
自発的なレビュー
Bensons For Beds - Huntingdon577 からの回答
We appreciate you sharing your experience. We're sorry the delivery fell short of expectations after your positive in-store visit. We'll address the issues you raised with our delivery team to prevent similar situations. If any damage was caused, please reach out so we can resolve this for you.
Excellent Service very knowledgeable Manager
Excellent service and knowledge of mattresses by Tony the store manager who was polite and in no way a pushy salesman. He talked us through the options as we wanted a bespoke matress for different weights and we found exactly what we needed.
2026年1月18日
自発的なレビュー
Bensons For Beds - Huntingdon577 からの回答
We're happy to hear that you received excellent service and found the perfect bespoke mattress! We appreciate that our manager's knowledge and polite, pressure-free approach helped you. Thank you for your positive feedback.
Really impressed with your sales…
Really impressed with your sales assistant Parisa. She was informative and obviously knew her mattresses.
2026年1月5日
Bensons For Beds - Huntingdon577 からの回答
We're delighted to hear that you were impressed with our sales assistant's knowledge and assistances. We appreciate your positive feedback and thank you.
Megan - Customer Care
Great and thorough service
Parisa was very helpful and went through all of the options best suited to what we wanted. Very happy with service
2026年1月2日
自発的なレビュー
Bensons For Beds - Huntingdon577 からの回答
We’re so glad Parisa could guide you through all the best options and make the process easy. Enjoy your new purchase,
Looking forward to seeing you again!
Megan at Customer Care
Bensons For Beds - Huntingdon577 からの回答
Thank you for your lovely 4 star review Karen.
Until next time, take care,
Megan at Customer Care!
Both Conner & Tony (Manager) we're very…
Both Conner & Tony (Manager) we're very helpful when it came to advising on the ideal type of posturpedic mattress that was required to suit our son's needs.
2025年12月30日
Bensons For Beds - Huntingdon577 からの回答
Thank you for your feedback Peter! We’re delighted to hear that Connor and Tony provided such helpful advice in finding the ideal Posturepedic mattress for your son’s needs. We’ll make sure your kind words are passed on to them,
Megan at Customer Care
Bensons For Beds - Huntingdon577 からの回答
We’re thrilled you had a fantastic experience! Your support means the world to us. Thank you for your positive review – Lauryn at Customer Care 💜
Good customer service and I was kept…
Good customer service and I was kept well informed on the delivery date / time at all stages of the order.
2025年12月5日
Bensons For Beds - Huntingdon577 からの回答
Thank you for your feedback! We’re delighted to hear you experienced great customer service and appreciated being kept informed throughout the delivery process. Clear communication is something we strive for every time. 💜 Thank you for your positive review Betsy– Lauryn at Customer Care
Excellent service and delivery
I purchased a bed and mattress from bensons for beds excellent service and delivery
2025年10月15日
Bensons For Beds - Huntingdon577 からの回答
We're happy to hear that you had an excellent experience with our service and delivery after buying your new bed and mattress. Thank you!
Mattresses purchase
Was greeted by a lovely lady who introduced herself as Charlotte enquiring what we were visiting for today. She proceeded to show us some mattresses then left us to have a wander and try some poped back gave us more information left us agin to chose our purchase
2025年11月28日
Bensons For Beds - Huntingdon577 からの回答
We're happy to hear that you enjoyed your visit. We appreciate your positive feedback regarding the assistance you received while choosing a mattress. Thank you for sharing your experience.
Really helpful and great knowledge of…
Really helpful and great knowledge of the products.
We were served by Callum who was extremely helpful and knowledgeable. He understood our needs and gave us time to decide on our choices. Great service :)
2025年11月25日
Bensons For Beds - Huntingdon577 からの回答
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Callum can be aware of a great job he is doing. - Team Bensons
First time customer at Bensons
First time customer at Bensons for Beds, ended up purchasing a Divan set with headboard.
Very good choice at the store, but the best part was being guided by Connor, who was exceptionally professional and helpful, very informative and nothing was too much trouble for him, indeed he made the whole experience a pleasure.
A credit to the company.
2025年11月23日
自発的なレビュー
Bensons For Beds - Huntingdon577 からの回答
Thanks for sharing! We’re thrilled you had a great experience and that Connor made it extra special. Enjoy your new bed- Megan at Customer Care
great service fron Tony at Huntingdon
great service fron Tony at Huntingdon, he was informative and had a joke with us, made the process go smoothly
2025年11月15日
Bensons For Beds - Huntingdon577 からの回答
Thank you for your feedback! We’re so glad Tony made the process smooth and even added some fun along the way. Enjoy your new purchase,
Megan at Customer Care!
Excellent service
They kept me updated with the progress of my order. They delivered on the date originally booked. They arrived in the time slot I was given. Very friendly delivery staff. The bed appears to be high quality as well. Overall very pleased.
2025年11月21日
Bensons For Beds - Huntingdon577 からの回答
We're happy to hear that you were kept informed about your order and that the delivery was on time! It's great to know that the delivery staff were friendly and that you're pleased with the bed's quality. Thank you for your feedback,
Megan at Customer Care
Bensons For Beds - Huntingdon577 からの回答
We're happy to hear that everything was explained thoroughly and your needs were completely met. Thank you for your positive feedback,
Megan at Customer Care
Staff very friendly helpful and very…
Staff very friendly helpful and very professional the lady I think her name is Charlotte that served us she is normally at another branch but very good a credit to your company
2025年11月12日
Bensons For Beds - Huntingdon577 からの回答
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Very disappointed
Like everything, the sales process was great but when it came to delivery the operatives wouldn’t take the mattress up to the bedroom. Very disappointed and this was not discussed with us in the showroom otherwise we wouldn’t have ordered. I have recently had an operation at hospital so couldn’t help and it was left to my wife and a neighbour to manhandle the mattress upstairs. Will not be using it recommending Bensons again.
2025年11月9日
Bensons For Beds - Huntingdon577 からの回答
We appreciate your feedback and we're sorry to hear about the delivery challenges you experienced, especially given your recent operation. We'll review this internally to improve our service. Thank you for bringing this to our attention.
A Pleasant Experience
The staff member knew what he was talking about, which made the whole experience pleasant, and being able to see the product helped make our minds up as to our requirements, without any pressure from the sales person. Overall a very pleasant and enjoyable experience.
2025年10月20日
Bensons For Beds - Huntingdon577 からの回答
We’re delighted to hear our team made the experience pleasant and pressure-free! It’s great that their knowledge and guidance helped you feel confident in your choice.
Thank you for your positive review – Lauryn at Customer Care 💜
Bensons For Beds - Huntingdon577 からの回答
Thank you for your feedback! We’re delighted to hear your delivery was quick and right on time. Making the process smooth and reliable is always our priority!
Thank you for your positive review – Lauryn at Customer Care 💜
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。