The purchase of my new mattress was a positive experience from beginning to end. No pushy sales, just lots of information. Bensons kept me informed about my delivery date and time slot , the delivery... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The salesman was very nice, helpful and chatty! We chose and are happy with our choice. After sales not so good! Beware if you’re unable to lift things, we had to assemble the bed, lift the mattress o... もっと見る
企業が回答しました
We initially went into the Peterborough branch, and the staff had a didn’t care attitude, so we left. Tried ringing the Bedford branch for over an hour no one picked up. One last go I rang th... もっと見る
企業が回答しました
Very helpful at the store, enabling us to select the correct bed for our needs. Delivery within the time slot we were given, and a phone call in advance to let us know they were on the way. Delivery... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Huntingdon577 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 2 38 St Peters Road, PE29 7DA, Huntingdon, Cambridgeshire, 英国
- 1480457659
4.7
優良
282件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic range of beds and mattresses
Fantastic range of beds and mattresses. Very helpful staff member Tony.
2025年10月25日
Bensons For Beds - Huntingdon577 からの回答
We're glad you found a fantastic selection of beds and mattresses. It's great to hear our staff were helpful. Thank you for your feedback, Megan at Customer Care!
Thank you for excellent service
Thank you for excellent service. My mattress was delivered as arranged and has proved very comfortable. In your showroom I was dealt with by a charming young man, Connor. He was extremely helpful and was a delight to engage him in conversation.
2025年10月24日
Bensons For Beds - Huntingdon577 からの回答
We appreciate you sharing your positive experience. We're glad to hear that your mattress delivery went as planned and that you find it comfortable. We're also happy that our team member was so helpful and engaging.
Wishing you all the best until next time,
Megan at Customer Care
I can only praise Tony who helped us…
I can only praise Tony who helped us picking our bed. He was so helpful, and understanding. 10/10
2025年10月20日
自発的なレビュー
Bensons For Beds - Huntingdon577 からの回答
We're happy to hear that you had such a positive experience. We appreciate your kind words and are so glad we could help you find the perfect bed. Thank you for your review – Lauryn at Customer Care 💜
Great communication all round
Great communication all round. Friendly and polite three man crew .Delivered on time .
2025年10月15日
Bensons For Beds - Huntingdon577 からの回答
We're happy to hear that you had a positive experience with our team! We appreciate your feedback regarding our communication and on-time delivery.
Come back and visit us anytime!
Megan at Customer Care
Bensons For Beds - Huntingdon577 からの回答
We are so happy to hear that our delivery team provided excellent service! Thank you for your positive feedback; it means a lot to us.
– Lauryn at Customer Care 💜
Non pushy ,knowledgeable ,pleasant…
Non pushy ,knowledgeable ,pleasant sales person. Plenty of differing stock to try
2025年10月9日
Bensons For Beds - Huntingdon577 からの回答
Thanks for your feedback! We’re glad you found our sales team knowledgeable and pleasant, with plenty of options to try.
Take care, Megan at Customer Care⭐
Great customer service and fantastic…
Great customer service and fantastic offers.
2025年10月5日
自発的なレビュー
Bensons For Beds - Huntingdon577 からの回答
We appreciate your positive feedback regarding our customer service and offers. We are so glad you enjoyed your experience with us!
Take care,
Megan at Customer Care
Bensons For Beds - Huntingdon577 からの回答
We're happy to hear that you received good service in our store and that your delivery was very smooth. Thank you for your feedback.
Thank you,
Lauryn at Customer Care.
Really easy shop
Really easy shop. Doi was extremely helpful, patient and knowledgeable. Great selection, good price and reasonable delivery times.
2025年9月14日
Bensons For Beds - Huntingdon577 からの回答
We appreciate you sharing your positive experience! We're happy to hear that you found our shop easy to use and that our team member was so helpful.
Best Wishes,
Megan at Customer Care
Service rep was very helpful
Service rep was very helpful. Helped us decide on a first mattress for our son. Aslo helped us figure out what we need for ourselves. Will be back in near future for the rest of our family.
2025年9月6日
Bensons For Beds - Huntingdon577 からの回答
Thank you for your positive feedback! It's our pleasure to assist you in finding the perfect mattress for your son and also helping you determine your own needs. We look forward to seeing you and your family again soon!
Delivery experience very poor
Delivery experience very poor. Mud left on carpets, curtain rail above front door knocked to the floor. They were in too much of a hurry!
2025年9月5日
自発的なレビュー
Bensons For Beds - Huntingdon577 からの回答
We regret to hear about the poor delivery experience and the damage. We have since contacted you to discuss this further.
I am sorry for the inconveniences caused,
Megan at Customer Care
Good all round service
Good advice, large showroom, good follow up. Tony was very helpful
2025年8月25日
Bensons For Beds - Huntingdon577 からの回答
We're happy you found our advice and showroom helpful, and that our follow-up met your needs. Thank you for your positive feedback!
Bensons For Beds - Huntingdon577 からの回答
We appreciate you taking the time to share your positive experience with our helpful assistant! Thank you, Megan at Customer Care
Knowledgeable helpful staff
2025年8月14日
Bensons For Beds - Huntingdon577 からの回答
Thank you for leaving us this amazing 5 star review Richard. We really appreciate your feedback and you love your new order, Megan at Customer Care
Great product, excellent delivery experience
We were kept informed from the start of the order all the way through to the delivery
2025年7月24日
自発的なレビュー
Bensons For Beds - Huntingdon577 からの回答
Thank you for your kind words! We take pride in our communication with our customers and we are thrilled to hear that it made your shopping experience with us a positive one. We look forward to seeing you again in the future! Megan at Customer Care🎉
Very helpful staff member.
2025年7月22日
Bensons For Beds - Huntingdon577 からの回答
Thank you for your kind words! Our team takes pride in providing exceptional service to our customers. We're glad you had a positive experience with our staff member. We look forward to seeing you again, Megan at Customer Care
Bensons For Beds - Huntingdon577 からの回答
Thank you for the positive feedback! We are glad to hear that you had a great experience at our showroom with Tony and our delivery team. Thank you, Megan at Customer Care
Personal Service 10/10
The personal service I received from a relatively new member of staff was great. I spent nearly an hour in the show room trying out different mattresses. I would never have managed if I had to do this on line. I didn't realize that there were so many mattresses to chose from. Nothing beats personal face to face service.
2025年7月8日
Bensons For Beds - Huntingdon577 からの回答
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our new staff member and that you found our personal service to be valuable. We strive to provide our customers with the best mattress shopping experience and we are glad that we could help you find the perfect mattress in person. We appreciate your support and hope to see you again soon, Megan at Customer Care!
Good service and very knowledgeablele on
The service we were given was 2nd to none and everything was explained in detail that's why we chose Benson for beds
2025年7月7日
Bensons For Beds - Huntingdon577 からの回答
We are thrilled to hear that you had a fantastic experience with us! Our team takes pride in providing exceptional service and ensuring that all details are explained thoroughly. Thank you for choosing Benson for Beds, Megan at Customer Care
Buying a bed in a hurry
Explained what I was looking for email me examples within half an hour I had bought a bed very helpful as I needed a bed ASAP for visitors arriving
2025年6月28日
Bensons For Beds - Huntingdon577 からの回答
Thank you so much for the wonderful review! We are thrilled to have been able to help you find the perfect bed for your guests. Providing excellent service in a timely manner is always our priority. We look forward to assisting you in the future! Take care, Megan at Customer Care
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。