Our new bed is very comfortable, we ordered our bed from the showroom in Inverness & the staff were so helpful, when the bed was delivered the two guys Steven & Wullie were just so good & assembled ou... もっと見る
企業が回答しました
所在地
所在地を変更Unit 2 Telford Retail Park, Telford Street, IV3 5LU Inverness, Inverness-shire, GB
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レビュアーのコメントを見てみましょう
I was looking for a mattress (150-200) for my daughter. After review of availability and delivery time, the team proposed me a special offer and delivered the mattress as expected and in time ! A very... もっと見る
I was pleased with the choice of mattresses on the Internet, but it was good to be able to visit the shop to check that the mattress I was thinking of buying was comfortable. The staff in the shop wer... もっと見る
The staff were very knowledgeable without being pushy. The lady who spoke to us helped us to identify and clarify what we needed even though we had a rough idea what we wanted. The quality of the pr... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Inverness744 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 2 Telford Retail Park, Telford Street, IV3 5LU, Inverness, Inverness-shire, 英国
- 1463711010
4.9
優良
209件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Benson Beds
The wide range of beds, mattresses etc.I am glad the sales staff knew their jobs and helped me get exactly what I wanted. The staff were very helpful without being in the way. I am very happy with my purchase.
2025年6月15日
自発的なレビュー
Bensons For Beds - Inverness744 からの回答
We're delighted you found what you wanted with our staff's help. It's great to know they were helpful but not intrusive. Thank you for your purchase and positive feedback, Megan at Customer Care.
Bensons for beds get a thumbs up again
Such good contact, you know exactly when your goods are going to arrive and you can speak to your delivery team. Team are always polite and so efficient.
2025年6月10日
自発的なレビュー
Bensons For Beds - Inverness744 からの回答
We're happy to hear you had such a positive experience with our communication and delivery! It's great to know our team was polite and efficient. Thank you for your feedback, Megan at Customer Care
Bensons For Beds - Inverness744 からの回答
We appreciate your kind words! We are happy our staff provided knowledgeable, friendly, and efficient service. Thanks for your support, Megan at Customer Care
Jacqui at Bensons, Inverness
Jacqui was so helpful right from the minute we came in the store. We were very close to closing time and she did not rush us and knew exactly what we wanted and this saved us looking at hundreds of mattresses! Jacqui was really friendly and made this very smooth and hassle-free when shopping with my husband!!
2025年6月8日
自発的なレビュー
Bensons For Beds - Inverness744 からの回答
We're happy to hear that you had such a positive experience! It's great to know that our team member was able to provide helpful and efficient service. We appreciate you sharing your experience with us Shona, Megan at Customer Care
The staff were friendly and very…
The staff were friendly and very helpful. They knew their products extremely well and offered suggestions which were very helpful.
2025年6月6日
Bensons For Beds - Inverness744 からの回答
We appreciate your feedback! Our team is committed to providing helpful suggestions and demonstrating product expertise. We're happy to hear that you found this valuable. Thank you so much Margaret for choosing us, Megan at Customer Care
Comfortable beds!
Our experience at the store was very helpful, we chose our item and are extremely happy with how everything went! Thank you! Would recommend this company for their excellence and helpfulness!
2025年5月8日
自発的なレビュー
Bensons For Beds - Inverness744 からの回答
We're happy to hear that your visit to our store was beneficial and that you are pleased with your selection. Thank you for recommending us; we appreciate your kind words, Megan at Customer Care
Good choice available staff very helpful
Mia was very professional and helpful explaining delivery options etc
2025年5月5日
Bensons For Beds - Inverness744 からの回答
Thank you for your kind words, we are so glad that Mia provided you with excellent service and answered all your questions. We strive to provide the best possible delivery options for our customers. We appreciate your feedback and look forward to serving you again soon!
Excellent service from being to end .
Excellent service from being to end .
Thank you all so much
2025年4月29日
自発的なレビュー
Bensons For Beds - Inverness744 からの回答
We are so glad to hear that you had an excellent experience with our service. Our team strives to deliver top-notch service from beginning to end.
Sleep well, Team Bensons💜
Bensons For Beds - Inverness744 からの回答
Thank you for your review! We strive to make every transaction as smooth and hassle-free as possible for our valued customers. It means the world to us to receive such positive feedback. Thank you for choosing us!
Sleep well, Team Bensons💜
Good experience
Really great service from Mia - she was helpful and informative without hovering unnecessarily or being intrusive. Very pleasant to deal with.
2025年4月22日
Bensons For Beds - Inverness744 からの回答
Thank you for your kind words! We are so glad that Mia provided you with excellent service. Our team takes great pride in being helpful and informative while still respecting your space. We appreciate your business!- Team Bensons 💜
Repeat purchase
This is the second time I have shopped at Bensons within the past couple of years, and that speaks for itself. From arriving in the shop and receiving advice from the helpful staff there, to the communication received before delivery, and finally to the delivery itself, we were very impressed, and wouldn't hesitate to recommend to others.
2025年4月16日
自発的なレビュー
Bensons For Beds - Inverness744 からの回答
Thank you so much for your continued support and kind words! We are delighted to hear that your recent shopping experience at Bensons was just as wonderful as the first. Our team prides itself on providing excellent customer service and we are thrilled that you were impressed from start to finish. We truly appreciate your recommendation and look forward to serving you again in the future.
The sales person was very helpful…
The sales person was very helpful advising us on the right type of bed to suit our needs
2025年4月9日
Bensons For Beds - Inverness744 からの回答
Thank you for the great review! Our team takes pride in providing personalized and knowledgeable service to help you find the perfect bed for your needs. We appreciate your trust in us! #HappyCustomers #SuperiorService
Knowledgeable and friendly staff
Lovely, patient, knowledgeable staff who, although she was on her own, spent time explaining things to us. Really good range of beds and mattresses. Altogether a very stress-free purchase.
2025年4月3日
Bensons For Beds - Inverness744 からの回答
We're delighted to hear about the great service you received. It's wonderful that our team member was so helpful and patient, and that you found a wide selection. Thank you, Megan at Customer Care
Definitely will be back!
Grant made me feel very welcome when I was looking about the shop for a mattress.
Very informative regarding the best mattress and let me try out several different ones.
Wasn’t pushy and just left me to Decide which one I wanted to order
Thank you Grant!
2025年3月29日
Bensons For Beds - Inverness744 からの回答
We appreciate your positive feedback! We're happy to hear that you felt welcome and well-informed while choosing a mattress. It's great to know you felt comfortable making your decision. Thank you, Megan at Customer Care
Excellent sales staff
Excellent sales staff. Not pushy but on hand at the same time ot offer any help that was required
2025年3月17日
自発的なレビュー
Bensons For Beds - Inverness744 からの回答
We appreciate you sharing your experience! We're happy to hear our sales team was helpful and attentive without being overbearing. We appreciate you choosing us, Megan at Customer Care
Sales woman was excellent and not…
Sales woman was excellent and not overbearing giving us time to brows and try beds before assisting with final decision
2025年3月7日
Bensons For Beds - Inverness744 からの回答
We're happy to hear that the salesperson provided excellent service, allowing you time to explore and make an informed decision. Thank you for your positive feedback, Megan at Customer Care
Bensons For Beds - Inverness744 からの回答
You deserve nothing short of the best service & quality Donald. We hope you are loving your new order- Megan at Customer Care
Good customer experience,
Staff were very helpful, There was a great choice of bed types & mattresses to accommodate my needs. I was advised on everything from adding storage, mattress choice & bed frame colours.
Overall very good customer experience.
2025年2月26日
自発的なレビュー
Bensons For Beds - Inverness744 からの回答
We're happy to hear that our staff were very helpful and that you found a great selection of bed types and mattresses to suit your needs. We appreciate your feedback, Megan at Customer Care
Bensons for bed Inverness
Bensons for bed Inverness
The lady was by herself but gave me great customer care,very warm and welcoming
Got the sofa bed delivered the night before by Jimmy 1 and Jimmy 2, they were both very pleasant and chatty,even took the large box away for me,first class to you all
2025年2月10日
自発的なレビュー
Bensons For Beds - Inverness744 からの回答
We're happy to hear that you received great customer care and a warm welcome. We're glad the delivery team was pleasant and helpful, providing a first-class experience. Thank you for your positive feedback, Megan at Customer Care
New Mattress …
Friendly staff who did not pressurise and who allowed us time to make our choice.
2025年1月29日
Bensons For Beds - Inverness744 からの回答
We're happy to hear that our team provided a relaxed environment, allowing you to choose at your own pace. Thank you for your positive feedback, Megan at Customer Care
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