Our new bed is very comfortable, we ordered our bed from the showroom in Inverness & the staff were so helpful, when the bed was delivered the two guys Steven & Wullie were just so good & assembled ou... もっと見る
企業が回答しました
所在地
所在地を変更Unit 2 Telford Retail Park, Telford Street, IV3 5LU Inverness, Inverness-shire, GB
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レビュアーのコメントを見てみましょう
I was looking for a mattress (150-200) for my daughter. After review of availability and delivery time, the team proposed me a special offer and delivered the mattress as expected and in time ! A very... もっと見る
I was pleased with the choice of mattresses on the Internet, but it was good to be able to visit the shop to check that the mattress I was thinking of buying was comfortable. The staff in the shop wer... もっと見る
The staff were very knowledgeable without being pushy. The lady who spoke to us helped us to identify and clarify what we needed even though we had a rough idea what we wanted. The quality of the pr... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Inverness744 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 2 Telford Retail Park, Telford Street, IV3 5LU, Inverness, Inverness-shire, 英国
- 1463711010
4.9
優良
209件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Brilliant service constant info on…
Brilliant service constant info on tracking app liked the fact they gave you a 2 hour slot unlike some who make you stay in the whole day.
2025年11月6日
自発的なレビュー
Bensons For Beds - Inverness744 からの回答
Thank you for your fantastic feedback! We’re so pleased you found our tracking updates helpful and appreciated the convenient 2-hour delivery slot. Making the process easy and stress-free is what we aim for! 💜
Thank you for your positive review – Lauryn at Customer Care
Great service all round and would…
Great service all round and would recommend bensons inverness to anyone. Staff are super helpful and knowledgeable
2025年10月30日
Bensons For Beds - Inverness744 からの回答
We appreciate your recommendation! We're so happy to hear that you found our staff super helpful and knowledgeable and that you had great service all round.
Megan at Customer Care
Bensons For Beds - Inverness744 からの回答
We're happy you had a great experience! It's wonderful to hear our staff was helpful and that you received good quality and timely delivery.
Please feel free to recommend us to friends and family!
Megan at Customer Care
From choosing our bed to ordering and…
From choosing our bed to ordering and delivery, there has been no issues and the process was first class
2025年10月15日
Bensons For Beds - Inverness744 からの回答
We're so happy to hear that you experienced a first-class process from choosing your bed through to ordering and delivery. Thank you for your positive feedback. – Lauryn at Customer Care 💜
Efficient and friendly
2025年10月15日
Bensons For Beds - Inverness744 からの回答
We are so happy to hear that you found our service efficient and friendly. Thank you for sharing your positive experience with us! – Lauryn at Customer Care 💜
The salesperson was very helpful and…
The salesperson was very helpful and showed us around the various different options and explained prices and delivery dates and times.
2025年9月26日
Bensons For Beds - Inverness744 からの回答
We appreciate you sharing your experience! We're so glad to hear that our salesperson was helpful in showing you the options and explaining prices and delivery.
Thank you,
Lauryn at Customer Care
Great experience
Bed was delivered exactly on the date/time promised. No delays unlike another Inverness company opposite KFC! Delevery team very friendly, helpful and again exactly on time. Delighted with the bed quality and very easy to put together. All in all highly recommended
2025年9月24日
自発的なレビュー
Bensons For Beds - Inverness744 からの回答
Thank you for the amazing review! We are so glad to hear that our delivery team was on time and friendly. We strive to provide the highest quality products and service and we are thrilled that you are pleased with your bed. Thank you for recommending us!
The service I received
The service I received in your store was superb!
I was treated more like a friend than a customer.
I was asked carefully exactly what I needed from my bed and mattress and was shown many different options.
2025年9月22日
Bensons For Beds - Inverness744 からの回答
Thank you, we are thrilled to hear that you had a superb experience in our store! Our team takes pride in treating each customer as a friend and finding the perfect bed and mattress to meet their needs. We appreciate your feedback and look forward to seeing you again.
Excellent customer service
2025年8月23日
自発的なレビュー
Bensons For Beds - Inverness744 からの回答
Thank you for your kind words about our customer service! We strive to provide the best experience for our customers and are thrilled to hear our efforts have been recognized. We look forward to serving you again in the future! #CustomerSatisfaction #HappyCustomers
Great service from the team in…
Great service from the team in Inverness. We didn’t know the room measurements for purchasing the furniture we wanted, but placed our order over the phone the following day. Very straightforward. Thank you.
2025年8月16日
Bensons For Beds - Inverness744 からの回答
We're happy to hear that you had a great experience with the team in Inverness! We appreciate you taking the time to leave us such positive feedback regarding your order. Thank you, Megan at Customer care
Bensons For Beds - Inverness744 からの回答
We are happy to hear that you found our team member to be helpful and friendly. We appreciate you taking the time to share your positive experience with us Alister. Take care, Megan at Customer Care
Very friendly and helpful .
2025年8月9日
Bensons For Beds - Inverness744 からの回答
Thank you so much for your kind words! We pride ourselves on providing exceptional customer service and we are thrilled to hear that you found our team to be friendly and helpful. We truly appreciate your support and hope to see you again soon, Megan at Customer Care
Bensons For Beds - Inverness744 からの回答
Thank you for your review! We are glad to hear that our sales agent provided excellent service without being pushy. Our goal is to always help our customers find the perfect solution for their needs. We look forward to seeing you again in the future, Megan at Customer Care
Venetian blind cord was damaged when…
Venetian blind cord was damaged when installer was putting chest of drawers together. He opened the blinds to get more light. This was only noted after he departed as he had not mentioned this. Disappointed,
2025年7月29日
自発的なレビュー
Bensons For Beds - Inverness744 からの回答
We regret to learn about the damaged blind cord. As there are no order details attached to your review, please follow the link and reach out to us so we can look into this further for you: https://www.bensonsforbeds.co.uk/contact-us/
Thank you,
Megan at Customer Care.
Bensons For Beds - Inverness744 からの回答
Thank you so much for your positive feedback! We are thrilled to hear that our team was able to provide helpful and informative service. We value your business and hope to assist you with any future needs, Megan at Customer Care
Excellent service
Excellent service, friendly, polite, professional. I was asked what I was looking for and felt listened to and guided to the best product for my need. So helpful
2025年7月13日
Bensons For Beds - Inverness744 からの回答
Thank you so much for your kind words! We are thrilled to hear that you had an excellent experience at our business. Our team is dedicated to providing top-notch service and we are glad that you felt listened to and well taken care of. We hope to see you again soon, Megan at Customer Care
Both staff were very knowledgeable of…
Both staff were very knowledgeable of the products and fantastic to deal with . Very comfortable shopping experience no pressure selling or time limit spent in the shop . Great staff a credit to the company
2025年6月29日
自発的なレビュー
Bensons For Beds - Inverness744 からの回答
Thank you for your amazing review! Our team takes great pride in providing knowledgeable and pressure-free shopping experiences for our customers. We appreciate your support and look forward to your next visit,
Megan at Customer Care.
Bensons For Beds - Inverness744 からの回答
Thank you for your kind words! We pride ourselves on providing exceptional service and are thrilled to hear that our staff delivered. We appreciate your support and look forward to seeing you again!
Take care,
Megan at Customer Care.
Bensons For Beds - Inverness744 からの回答
We're happy to hear that our mattress delivery and replacement service was quick and efficient for you. Thank you for your positive feedback Moira, Megan at Customer Care
Fabulous service
Fabulous buying experience. Staff were spot on and so helpful. Bought a new mattress for my mums bed in the south. I was contacted by text with delivery details and a call to say it had been delivered. You don’t get service like this nowadays! ..
I’ll try the mattress out next week 😉
2025年6月16日
自発的なレビュー
Bensons For Beds - Inverness744 からの回答
We're happy to hear that you found our staff so helpful and that you had a fabulous buying experience. We appreciate you taking the time to share your positive feedback regarding the mattress delivery. We hope your mum enjoys her new mattress!
Take care, Megan at Customer Care
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