The lady who served us provided excellent service. We arrived late in the afternoon, but she stayed behind and allowed us to make the choice of bed with no pressure, allowing plenty of time to come to... もっと見る
企業が回答しました
所在地
所在地を変更Unit 6b Keighley Retail Park, Hardings Road, BD21 3NJ Keighley, West Yorkshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ruby, a very knowledgeable and helpful young woman. She answered all our questions professionally and helped us make our final decision. A definite asset to your sales team. Good choice of beds to ch... もっと見る
企業が回答しました
There are a lot of mattresses out there! Choosing one that suited both of us was important and at a price we considered affordable. The sales lady was helpful and pleasant without being pushy - we d... もっと見る
We visited the Keighley store twice and Hadiqa was extremely helpful on both occasions. She demonstrated the different mattress options by using the SleepPro machine and showing us the various mattr... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Keighley233 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 6b Keighley Retail Park, Hardings Road, BD21 3NJ, Keighley, West Yorkshire, 英国
- 1535663079
4.8
優良
280件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hadiqa at Keighley was super
Hadiqa at Keighley was super. She quickly identified our needs and showed us relevant products. She was very professional and personable throughout. A lovely lady who we had no hesitation in making a purchase with.
2025年11月14日
自発的なレビュー
Bensons For Beds - Keighley233 からの回答
We appreciate you sharing your experience. We're happy to hear that our team member quickly understood your needs and provided professional, personable service. We value your feedback,
Megan at Customer Care!
good service
Pleasant staff no pushing and helpful very pleased
As an aside Trust Pilot bad review they CANNOt get my address correct I sold Hollings Farm over 4 years ago and tried to tell them but to no avail
2025年11月7日
Bensons For Beds - Keighley233 からの回答
Thank you for your feedback! We really appreciate the time taken to leave us this review. If you would like to discuss any of these concerns with us, please contact us at https://www.bensonsforbeds.co.uk/contact-us/- Thank you, Anthea - Team Bensons
Excellent Customer service in all…
Excellent Customer service in all aspects!
We went to our local Benson for Beds store searching for two double beds.
The staff in store were excellent, especially the lady who guided us to our purchases.
Her product knowledge was outstanding.
Once we confirmed our purchases the communication regarding the delivery was excellent. Truly professional company and can strongly recommend👏👏😊
2025年11月1日
Bensons For Beds - Keighley233 からの回答
We're happy to hear that you received excellent customer service while searching for your double beds! It's great to know that our staff's product knowledge and communication regarding delivery met your expectations. Thank you for your recommendation. If you enjoyed your experience, spread the word!
Megan at Customer Care
Highly satisfied with all aspects of…
Highly satisfied with all aspects of the service received from Bensons from purchase to delivery.
2025年10月28日
自発的なレビュー
Bensons For Beds - Keighley233 からの回答
We're delighted to hear you were highly satisfied with all aspects of the service, from your purchase through to delivery! Thank you for your feedback,
Megan at Customer Care
Easy to park Service excellent both in…
Easy to park Service excellent both in store and delivery Tried the mattress in store and dosed off Richard
2025年10月30日
Bensons For Beds - Keighley233 からの回答
We're happy to hear that you found parking easy and our service excellent! It's great you enjoyed the mattress so much in our store. Thanks for your feedback,
Megan
Customer Care Team
Small double sofa bed
The small double sofa bed caught my eye when I popped into the store as it was what I was after as a spare bed for my sons bedroom.
The material is of good quality and the structure is strong and sturdy. It easily converts into a bed.
Aleesha and her colleague were very patient and helpful with the purchase and placed the order, even though the card machine was faulty and no payment was made until the following day. They worked to offer a better deal which I was happy with.
Benson's communicated effectively and kept me informed regarding the delivery via email.
Overall very happy with my purchase from Bensons.
2025年10月14日
自発的なレビュー
Bensons For Beds - Keighley233 からの回答
We're happy to hear that you found the perfect sofa bed for your son's room and that you are pleased with its quality and ease of use. Thank you once again for your kind words. We're always here if you need anything further,
Megan at Customer Care
Ruby our bed specialist was fantastic…
Ruby our bed specialist was fantastic great service and great communication skills with customers
2025年10月16日
自発的なレビュー
Bensons For Beds - Keighley233 からの回答
Thank you for the fantastic feedback Jaymie! We're so pleased Ruby made your experience a great one—her expert knowledge and warm communication really shine through. We'll be sure to pass on your kind words. Here's to restful nights ahead! Megan at Customer Care🛏️✨
Fantastic in-store team at Bensons who…
Fantastic in-store team at Bensons who helped us find the right mattress for the right budget. Very approachable and friendly team who answered all questions and assisted with all information needed about mattresses.
2025年10月8日
Bensons For Beds - Keighley233 からの回答
We're happy to hear that our team provided you with such a positive experience. It's great to know they were approachable, helpful, and able to assist you in finding the perfect mattress within your budget. Thanks for your feedback,
Megan at Customer Care
Keighley store is amazing
From walking in the store to delivery, can’t recommend Bensons enough, particularly the Keighley store. Ibr was brilliant. I used the Sleeppro in store and Ibr showed me mattresses that were suitable and explained the benefits of each one. I tried all of them and chose one. I was given a delivery date around 2 weeks away. The communication and updates in between were excellent. The mattress was delivered and my old one taken away. The tracking facility is superb so I knew when it was coming. The mattress is amazing and I haven’t slept this well in years. 5* company, brilliant staff and excellent customer service. Highly recommend.
2025年9月8日
Bensons For Beds - Keighley233 からの回答
Wow, what an awesome experience from start to finish! Ibr really made sure you found the perfect mattress, and it sounds like the whole process—communication, delivery, and all—was spot on. So happy to hear you’re finally getting the best sleep in years! Thanks for the glowing 5* review, and for recommending us! Megan at Customer Care🌟🛏️😴
Bensons For Beds - Keighley233 からの回答
We're happy to hear that you had a really good experience. We appreciate you taking the time to share your positive feedback with us.
Take care,
Megan at Customer Care
My husband and I visited the Keighley…
My husband and I visited the Keighley store and dealt with Ruby. She was very knowledgeable and helpful. Nothing was too much trouble for her. We spent a good hour in the store and purchased our new bed following good recommendations.
It was an excellent experience and I would recommend this store.
2025年10月1日
自発的なレビュー
Bensons For Beds - Keighley233 からの回答
We're happy to hear about the excellent experience you had at our Keighley store, Donna. We appreciate your positive feedback regarding the helpful support you received during your bed purchase. It's great to know you felt at ease with your purchase with us.
Thank you,
Lauryn at Customer Care
Ruby was very helpful and…
Ruby was very helpful and knowledgeable. She gave me good advice and plenty of reflection time. I like that they recycle old mattresses.
2025年10月1日
自発的なレビュー
Bensons For Beds - Keighley233 からの回答
We're happy to hear that the advice and reflection time were beneficial. It's great to know you appreciate our mattress recycling program. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care
Bensons For Beds - Keighley233 からの回答
We're glad you found it quick and easy to order your mattresses. Thank you for your positive feedback; we appreciate it very much.
Thank you,
Lauryn at Customer Care.
Excellent Customer Service
We recently visited the Keighley store to purchase a new bed and mattress. The sales consultant Hadiqa was a pleasure to deal with. She had a friendly but professional manner and we left the store feeling happy with our purchase and the price we paid. We have since recommended the Keighley store to our family and friends because of the excellent customer service we received.
2025年9月12日
Bensons For Beds - Keighley233 からの回答
We're happy to hear about your positive experience at the Keighley store! It's great to know that our sales consultant was a pleasure to deal with and that you were happy with your purchase. We appreciate you recommending us to your family and friends because of the excellent customer service you received.
Best Wishes,
Megan at Customer Care
Bensons For Beds - Keighley233 からの回答
Thank you for your review! We are so happy to hear that Ruby exceeded your expectations with her expertise and friendly demeanor. We are lucky to have her on our team.
Excellent service in Keighley store
We visited the Keighley store twice and Hadiqa was extremely helpful on both occasions.
She demonstrated the different mattress options by using the SleepPro machine and showing us the various mattress types in the showroom.
We looked at various bed base options but settled on a Hi TV bed frame. We could have ordered online but went back to see Hadiqa the following day and she processed the order for us efficiently and arranged a delivery date to suit us.
2025年9月3日
Bensons For Beds - Keighley233 からの回答
Thank you so much for your kind review! Our team is dedicated to providing excellent service and it's great to hear that Hadiqa was able to assist you with finding the perfect mattress and bed frame. We appreciate your business and look forward to delivering your order!
Bensons For Beds - Keighley233 からの回答
We appreciate you taking the time to leave us a review! We are happy to hear that our staff gave you good information about the furniture.
Take care,
Megan at Customer Care
Sales assistant was fantastic
Sales assistant was fantastic. Very helpful and attentive but not too pushy.
2025年8月26日
Bensons For Beds - Keighley233 からの回答
We're happy to hear that the sales assistant provided such great service! We appreciate you taking the time to share your positive experience.
The lady was very helpful
The lady was very helpful, she made choosing a mattress much easier. The tools the store have to help you understand what grade of mattress would be best suited to you are amazing. I was then shown what options the store had to suite me and think I found a prefect mattress.
2025年7月28日
自発的なレビュー
Bensons For Beds - Keighley233 からの回答
Thank you for your amazing review! We are so glad our helpful staff and innovative tools made your mattress shopping experience easier. We hope you enjoy your new perfect mattress! Megan at Customer Care🛏️😊
The whole experience was top notch
The whole experience was top notch! Hadiqa was fantastic, really helpful and super lovely at the Keighley branch and the delivery team were really friendly, quick and efficient too! The whole experience was seamless and I can’t recommend enough. Well done Bensons For Beds on a top service and experience.
2025年7月22日
自発的なレビュー
Bensons For Beds - Keighley233 からの回答
Thank you so much for your kind words! We are thrilled to hear that you had such a great experience with us. Our team works hard to provide top-notch service and it's great to hear that Hadiqa and our delivery team were able to make your experience seamless and enjoyable. Thank you for recommending us, it means a lot to us! We hope to see you again soon at Bensons For Beds, Megan at Customer Care
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。