Bensons For Beds - Keighley233 レビュー 

280
•
TrustScore 5段階評価の5

4.8

Unit 6b Keighley Retail Park, Hardings Road, BD21 3NJ Keighley, West Yorkshire, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The lady who served us provided excellent service. We arrived late in the afternoon, but she stayed behind and allowed us to make the choice of bed with no pressure, allowing plenty of time to come to... もっと見る

企業が回答しました

5つ星のうち5の評価

Ruby, a very knowledgeable and helpful young woman. She answered all our questions professionally and helped us make our final decision. A definite asset to your sales team. Good choice of beds to ch... もっと見る

企業が回答しました

5つ星のうち5の評価

There are a lot of mattresses out there! Choosing one that suited both of us was important and at a price we considered affordable. The sales lady was helpful and pleasant without being pushy - we d... もっと見る

5つ星のうち5の評価

We visited the Keighley store twice and Hadiqa was extremely helpful on both occasions. She demonstrated the different mattress options by using the SleepPro machine and showing us the various mattr... もっと見る

企業が回答しました


企業情報

  1. 寝室家具店
  2. ・
  3. ベッド専門店
  4. マットレス専門店
  5. 寝具店

Bensons For Beds - Keighley233 について

当該企業による記述

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

連絡先

  • Unit 6b Keighley Retail Park, Hardings Road, BD21 3NJ, Keighley, West Yorkshire, 英国

  • 1535663079

4.8

優良

TrustScore 5段階評価の5

280件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(280)

過去12か月のレビュー数: 26,732件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Would definitely recommend

Sales woman very helpful and honest.
Didn't try to force any extras onto us unlike another bed company we used a few years ago.

2025年3月19日
Bensons For Beds - Keighley233 ロゴ

Bensons For Beds - Keighley233 からの回答

We're happy to hear that the salesperson was helpful and honest! We appreciate your feedback and are glad you enjoyed your experience with us. Thanks for sharing, Megan at Customer Care

5つ星のうち5の評価

Found the ideal mattress at a great price

Needed a new mattress but struggling to find the right one, thanks to Becky at the Keighley store she was very helpful and very knowledgeable. Helped us find exactly what we needed.

2025年3月18日
Bensons For Beds - Keighley233 ロゴ

Bensons For Beds - Keighley233 からの回答

We're happy to hear that you had such a positive experience in our Keighley store. We appreciate your feedback and are so glad that our colleague was able to help you find the perfect mattress! Take care, Megan at Customer Care

5つ星のうち5の評価

Ruby is ace

Ruby in the Keighley store gave us information time and space to buy a mattress. No hard sale, just hospitality. Ended up spending loads.

2025年2月19日
自発的なレビュー
Bensons For Beds - Keighley233 ロゴ

Bensons For Beds - Keighley233 からの回答

We're happy to hear that you felt supported during your mattress purchase. We appreciate your recognition of our team's dedication to providing a welcoming environment. Thank you, Megan at Customer Care

5つ星のうち5の評価

Trouble free service

Trouble free service
Good communication in terms of delivery
Quick time from order to delivery

2025年2月7日
Bensons For Beds - Keighley233 ロゴ

Bensons For Beds - Keighley233 からの回答

We're happy to hear that you had a trouble-free experience! We appreciate your positive feedback regarding our communication and quick delivery time. Thanks, Megan at Customer Care

5つ星のうち5の評価

Great Service

Becky showed us all we needed to know and helped i every way possible.
It was a dream to deal with them

2025年1月24日
自発的なレビュー
Bensons For Beds - Keighley233 ロゴ

Bensons For Beds - Keighley233 からの回答

We're happy to hear that your experience was a dream! It's wonderful to know that the assistance provided met your needs and made everything easier for you.
Take care,
Megan at Customer Care

5つ星のうち5の評価

Efficient service

Efficient service
Very helpful - showing us several mattresses and how they differ

2025年1月17日
Bensons For Beds - Keighley233 ロゴ

Bensons For Beds - Keighley233 からの回答

We're happy to hear that our service was efficient and helpful. We appreciate you taking the time to share your positive experience with us. Take care,
Megan at Customer Care

5つ星のうち5の評価

Absolutely fantastic two young sale…

Absolutely fantastic two young sale ladies could not have been more helpful would definitely recommend

2025年1月20日
Bensons For Beds - Keighley233 ロゴ

Bensons For Beds - Keighley233 からの回答

We're happy to hear that the team provided such fantastic support! We truly appreciate your recommendation and are grateful for your positive feedback.
Take care,
Megan at Customer Care

5つ星のうち5の評価

Hadiqa salesperson at Benson for Beds…

Hadiqa salesperson at Benson for Beds Keighley. Very helpful and knowledgeable.
Would buy again from this store.

2025年1月17日
Bensons For Beds - Keighley233 ロゴ

Bensons For Beds - Keighley233 からの回答

We appreciate you taking the time to share your positive experience. We're happy to hear that the team member was so helpful, and we look forward to assisting you again
Take care,
Megan at Customer Care

5つ星のうち5の評価

This review is simply about the…

This review is simply about the choosing and purchasing experience, as the mattress I have bought is coming in 5 weeks. Hadiqa at the Keighley showroom was a delight to deal with. She left me alone to browse, but was on hand to answer questions, with good knowledge. I spent more than I intended, but feel satisfied with my choice and the service I received.

2025年1月18日
自発的なレビュー
Bensons For Beds - Keighley233 ロゴ

Bensons For Beds - Keighley233 からの回答

We're glad you enjoyed your experience at the Keighley showroom. It's great to hear that you felt supported and informed during your purchase. Thank you for sharing your feedback; we appreciate it. Take care,
Megan at Customer Care

5つ星のうち1の評価

I will never shop at Bensons again!

I received my pillow and tried to return it to the Keighley store the next day. The manager wouldn't return it or swap it for me, after I had clearly showed him that it had not been used. I have been left with a very expensive pillow that I cannot use. It took me 40minutes to travel to the nearest store, to be told they wouldn't exchange it. The manager was very uninterested In dealing with my issues, and as a result I will never shop at Bensons ever again.

2025年1月11日
Bensons For Beds - Keighley233 ロゴ

Bensons For Beds - Keighley233 からの回答

We regret you had a negative experience with our pillow return policy and the service you received in our store. We're sorry for the inconvenience and frustration this caused. We'll address your feedback with the relevant team to improve our customer service.
Thank you,
Megan at Customer Care

5つ星のうち5の評価

Very helpful

Very helpful, looked after

2025年1月2日
Bensons For Beds - Keighley233 ロゴ

Bensons For Beds - Keighley233 からの回答

We're happy to hear that we looked after you well and were very helpful! Thank you for your positive feedback, Megan at Customer Care

5つ星のうち5の評価

Fantastic service

Fantastic service, very informative and helpful - with a smile !

2024年12月31日
Bensons For Beds - Keighley233 ロゴ

Bensons For Beds - Keighley233 からの回答

We're delighted to hear you received fantastic, informative, and helpful service! Our team aims to provide excellent support with a smile. Take care,
Megan at Customer Care

5つ星のうち5の評価

Professional and courteous.

Having decided on a new mattress I had a pretty good idea what I was looking for. I went to the Keighley branch of Bensons for Beds. I was warmly greeted by Ibrahim. He was polite and professional in enquiring what I was interested in. He asked if I would like to use the Sleep Pro bed to establish the firmness I may need in a mattress. Once this had been completed he showed me a few different mattresses. He then suggested I have a browse and try the mattresses out for comfort. With his brilliant knowledge I decided on their own hybrid mattress. He was very thorough I. Explaining the whole process from start to finish. I left the store a happy customer and would like to say that Ibrahim is a credit to the company.

2024年12月14日
5つ星のうち5の評価

A very sound experience from Bensons for Beds

I had been considering a new mattress for sometime. I had a look online at various types. I had a pretty good idea what I needed. I went into Bensons for Beds in Keighley. With a ball park sum in mind. My search for the perfect mattress began. I was warmly greeted by Ibrahim. There was no hard sell which would have put me off. I explained what I was looking for. Firstly, he very politely and respectfully asked me to lay in the test bed so he could establish which type of mattress would be suitable. There was no rush or pressure to show me lots of mattresses. I found this extremely helpful. We focused on several types and I tried them out. He gave me time to experience the feel of each mattress. His advice was sound and he was very professional. I had a pretty good idea about what I would like. Without further ado he left me to spend time mooching about. I approached him with my decision. We then sat down and discussed the business. I am a very happy customer as I feel I was given excellent advice and would highly recommend this shop. I look forward to receiving my new mattress in 2025! Ibrahim you gave sound advice and are a credit to your company.

2024年12月14日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報