Being able to try before you buy which is so important when buying a new mattress. Glad Bensons shop is still around - hate buying on line without trying it.
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レビュアーのコメントを見てみましょう
Have never been in a bed shop and expected it to be a painful experience being pestered by sales types. Instead we had store manager Susan who helped us work out what we wanted and let us make an in... もっと見る
The selection of the beds we chose was great but when they first arrived the delivery people were one in particular was off hand rude and I do not want this man back in my house. we were sent the wron... もっと見る
Turned up at the Kendal store and got sorted with two beds in under half an hour. Amazing. Very well looked after by Tina who was fab, knowledgeable and super efficient. Really listened to what we nee... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Kendal459 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 1 Stockbeck Mill, Longpool, LA9 6HP, Kendal, Cumbria, 英国
- 1539731871
4.9
優良
224件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Bensons For Beds - Kendal459 からの回答
We're so pleased you found our product, customer service, and delivery to be excellent. Thank you for your kind words!
Really helpful people
2026年7月3日
Bensons For Beds - Kendal459 からの回答
Thanks for your great feedback
Team Bensons
Bensons - a great experience all round
The instore experience with Sue in Kendal has always been exceptional, but the delivery guys were great too. Quick, efficient and courteous
2026年7月2日
自発的なレビュー
Bensons For Beds - Kendal459 からの回答
We're so pleased to hear your in-store experience was exceptional and that our delivery team was quick, efficient, and courteous. Thank you for your kind feedback!
Team Bensons
Great to see the beds in a show room.
Great to see the beds in a show room.
Helpful staff, great communication regarding the delivery.
Just a wonderful experience from buying to delivery to sleeping on our new bed.
2026年6月28日
Bensons For Beds - Kendal459 からの回答
We're so pleased you enjoyed seeing the beds in our showroom and found our staff helpful. It's wonderful to hear you had such a positive experience from purchase to delivery and are enjoying your new bed!
Team Bensons
Everything from order to delivery was…
Everything from order to delivery was first class. Kept updated at every stage, delivery team was great, assembled and tidied away after and service with a smile.
2026年6月28日
自発的なレビュー
Bensons For Beds - Kendal459 からの回答
We are so pleased your experience from order to delivery was first-class. We appreciate your kind words about our delivery team and service!
Team Bensons
Sue was very helpful and keen to help
Sue was very helpful and keen to help. The advice given was very good and she wasn’t pushy to upsell to more expensive matresses.
2026年6月23日
Bensons For Beds - Kendal459 からの回答
We're so pleased our team member was helpful and provided great advice without being pushy. Thank you for your kind words!
Team Bensons
From the store to the delivery all went…
From the store to the delivery all went very smoothly and the mattress is wonderful.
2026年6月7日
Bensons For Beds - Kendal459 からの回答
We're so pleased everything went smoothly and you love your wonderful mattress! Thank you for your feedback.
Team Bensons
Brilliant service
What a great shop in Kendal, Cumbria. Our sales assistant was Sue. She was brilliant. Talked us through everything and made buying a bed easy. Fabulous customer service, couldn't of asked for any better. Thankyou Sue.
2026年6月6日
Bensons For Beds - Kendal459 からの回答
We're so pleased our team member provided such brilliant assistance, making your bed purchase easy. We truly appreciate your kind words about our customer service!
Team Bensons
Highly recommended
The staff both in the shop and on the delivery were very helpful. Being able to test the mattress in the shop was very useful.The removal of the old bed was something we felt was essential. We are very pleased with the bed and how it looks. Really comfortable and having great nights sleep.
2026年6月7日
Bensons For Beds - Kendal459 からの回答
We are so pleased to hear about your excellent experience! It's wonderful that our team was helpful and that you are enjoying comfortable, great nights of sleep. Thank you for your positive feedback!
Team Bensons
Michael was very helpful
We popped into Kendall store and were greeted with a very nice young man called Michael, he new everything about the beds and mattresses he was a good salesman 🤣 we look forward to receiving our new bed thank you
2026年6月6日
Bensons For Beds - Kendal459 からの回答
We're so pleased our team provided such knowledgeable and helpful service. We're glad you had a great experience and look forward to your new bed!
Team Bensons
The whole experience was first class…
The whole experience was first class from start to finish
2026年6月1日
Bensons For Beds - Kendal459 からの回答
We're so glad you enjoyed your experience with us. Thank you for your kind words!
Team Bensons
The service in the shop was excellent
The service in the shop was excellent, everything explained clearly. We tried the bed that we were after had a chance to look at others, stuck with our original choice.
2026年5月18日
Bensons For Beds - Kendal459 からの回答
We're delighted to hear our shop service was excellent and everything was clearly explained. We're glad you found the perfect bed!
Team Bensons - Jess
Bought all our beds from Bensons
Bought all our beds from Bensons. Sue was helpful and friendly.
2026年5月17日
Bensons For Beds - Kendal459 からの回答
We're glad to hear you had a positive experience with us. Thank you for your kind words.
Team Bensons
5 stars for showroom service, delivery & the mattress
Very good knowledgeable service in the showroom, the delivery was spot on and the new mattress, so far, seems great.
2026年5月2日
Bensons For Beds - Kendal459 からの回答
We're so glad you received knowledgeable service in the showroom and that the delivery was spot on! It's great to hear the new mattress seems great so far.
Team Bensons
Bensons For Beds - Kendal459 からの回答
We're happy to hear that we provided good service and resolved the screw issue. Thank you for your positive feedback!
Team Bensons
Fantastic service ,brilliant staff…
Fantastic service ,brilliant staff highly recommend,many thanks
2026年4月29日
自発的なレビュー
Bensons For Beds - Kendal459 からの回答
Thank you so much! We’re delighted you enjoyed the service and our brilliant team — we really appreciate the recommendation 😊
Great service from the minute we walked…
Great service from the minute we walked in the door!
2026年4月11日
Bensons For Beds - Kendal459 からの回答
We're so happy to hear about the great service you received as soon as you walked in! Thank you for your positive feedback; it means a lot to us.
Team Bensons
Tina provided an excellent service when…
Tina provided an excellent service when we bought our new mattress. Tina was understanding of our needs and price range. She was very informative of all products resulting in us buying a great mattress that we are very satisfied with. Thank you 😄
2026年4月12日
Bensons For Beds - Kendal459 からの回答
We appreciate your wonderful feedback! We're so glad to hear that you received excellent service and that the information provided helped you choose a mattress that meets your needs. Thank you!
Team Bensons
Good experience
We just were given lots of important information about the mattresses but the salesman allowed us to then have a look at them by ourselves in our own time. Michael was very helpful and struck the balance well.
2026年2月24日
Bensons For Beds - Kendal459 からの回答
Thanks for the great feedback! 😊 We’re so glad Michael hit that perfect balance — plenty of helpful info and then space to explore at your own pace. We’ll make sure he hears your kind words,
Megan at Customer Care
Excellent help and advice from Tina
2026年3月15日
Bensons For Beds - Kendal459 からの回答
John Jackson,
We are delighted that you received excellent help and advice. Thank you for sharing your positive experience with us!
Team Bensons- Jessica
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