Good discussion on options we were interested in, ordering process quick and efficient, helpful info mattress could be changed or money back. Delivery crew Stew and Lee worked very quickly to remove o... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The assistant in the kendal branch was very helpful, made purchasing the bed a very slick and satisfying process, she ensured that the delivery day suited our needs precisely. On delivery the co... もっと見る
企業が回答しました
The staff were pleasant and helpful. Negative is that I went with a budget after looking online but all those I’d seen online were not in the shop and hubby didn’t want to buy without trying. The assi... もっと見る
The staff are extremely helpful and very efficient. I went in they talked me through the size choices I had, went through all the measurements and totally sorted me out, with patience and great knowle... もっと見る
企業情報
Bensons For Beds - Kendal459 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 1 Stockbeck Mill, Longpool, LA9 6HP, Kendal, Cumbria, 英国
- 1539731871
4.9
優良
212件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good service from buying the bed
Good service from buying the bed. Delivery was excellent very friendly and called re delivery time.
2026年1月18日
Bensons For Beds - Kendal459 からの回答
We're so happy to hear you received good service while buying your bed! It's great our delivery team was friendly and called about the delivery time. Thank you!
Knowledge is king
Couldn’t be more helpful and had a great knowledge of what we were looking for! Especially enjoyed the electronic testing bed which runs through all the mattress settings from orthopaedic to soft. Very flexible regarding delivery and price was good. The whole experience was excellent.
2026年1月16日
Bensons For Beds - Kendal459 からの回答
We're so glad to hear that you found our team helpful and knowledgeable! It's great you enjoyed the electronic testing bed and that we could accommodate your delivery needs. Thank you for your positive feedback.
Excellent Customer service from Michael…
Excellent Customer service from Michael at the Kendal branch today. Very helpful, well informed, and polite. I did not feel rushed and was able to choose a mattress with confidence and am looking forward to the delivery. Thank you very much.
2026年1月14日
自発的なレビュー
Bensons For Beds - Kendal459 からの回答
Thank you so much for your lovely review! 😊
We’re delighted to hear you received excellent customer service from Michael at our Kendal branch. It’s great to know he was helpful, well‑informed, polite, and gave you the time and confidence you needed to choose the right mattress.
Looking forward to seeing you again!
Megan at Customer Care
Excellent knowledgeable staff
Excellent knowledgeable staff, lots to choose from and reasonable prices
2026年1月6日
Bensons For Beds - Kendal459 からの回答
We’re so glad you found plenty of choice and that our knowledgeable team made the experience easy and enjoyable! Thank you for your positive review – Lauryn at Customer Care 💜
Given information on beds and then left…
Given information on beds and then left alone to spend time reflecting.
Good hypnos range.
Would have been better if had some separate hypnos toppers
2026年1月3日
Bensons For Beds - Kendal459 からの回答
Thank you for sharing your feedback Terence! We’re glad you had time to reflect and appreciated the Hypnos range. Great point about separate toppers – we’ll pass that on to the team!
Thanks again for your support—it means a lot!
Megan at Customer Care
Very helpful staff member
Very helpful staff member, many beds to look at although I knew what type I wanted. Everything explained fully with a cheery smile and attitude. Thanks Tina
2025年12月30日
Bensons For Beds - Kendal459 からの回答
We appreciate you taking the time to leave us such a positive review! We're so glad to hear that our staff was helpful and that you were happy with the service provided. Thank you for your positive review – Lauryn at Customer Care 💜
A bed hunt !
Great stock and we were able to try different sorts of mattresses. Good selection of headboards and divan bases. Quality products. Very efficient and friendly staff.
2025年12月27日
自発的なレビュー
Bensons For Beds - Kendal459 からの回答
We're happy to hear that you found a great stock and were able to try different mattresses! We appreciate your recognition of our quality products and efficient staff. Thank you for your positive review – Lauryn at Customer Care 💜
Very helpful and delightful staff at…
Very helpful and delightful staff at the Kendal branch.
2025年12月1日
Bensons For Beds - Kendal459 からの回答
We’re delighted to hear the team at our Kendal branch was so helpful and delightful! Providing friendly, knowledgeable service is what we strive for every day. 💜 Thank you for your positive review – Lauryn at Customer Care
Very good experience with this purchase
The sales lady Sue was welcoming and helpful and let us try out several mattresses, lying on each for a good length of time to assess their comfort. Despite the usual long waiting time for the mattress they delivered it 5 days later and the two delivery men were brilliant - friendly, tidy and very strong, particularly taking away our old mattress! And a good price, too...
2025年11月12日
Bensons For Beds - Kendal459 からの回答
We’re so pleased to hear about your great experience! It’s fantastic that Sue provided such helpful guidance and allowed you plenty of time to find the perfect mattress. We’re also delighted the delivery team exceeded expectations with their efficiency and care. 💜 Thank you for your positive review Ken – Lauryn at Customer Care.
Bensons For Beds - Kendal459 からの回答
We're glad you had a positive experience with our helpful staff. We appreciate you sharing your feedback with us.
– Thank you, Jess- Team Bensons
Good all round service.
Good advice in the store, good lead time to delivery and excellent delivery service.
2025年11月23日
Bensons For Beds - Kendal459 からの回答
Thank you for your feedback! We’re delighted to hear you received helpful advice in-store, experienced a smooth lead time for delivery, and that our delivery service met your expectations. Providing a seamless experience from start to finish is what we strive for.
Thank you for your positive review Colin 💜 – Lauryn at Customer Care
Sue at the Kendal branch
Sue at the Kendal branch, was extremely helpful and had amazing customer service and very good knowledge about the product we were looking for.
2025年11月21日
Bensons For Beds - Kendal459 からの回答
Thank you for sharing your experience! We're thrilled to hear that Sue at the Kendal branch provided such helpful service and product knowledge. We love having team members who go the extra mile to make your visit exceptional. 💜
Thank you for your positive review – Lauryn at Customer Care
Helpful staff
We were greeted in store by Michael who asked if we were looking for anything in particular. He showed us round all the options for mattresses, divan bases and headboards that would be suitable for what we were looking for, plenty of choice in store. Michael quoted us and we went home to check measurements and went back the next day to place our order with him. Michael and the lady working with him were very friendly and helpful, thanks for all your help, you are a credit to the store.
2025年11月16日
Bensons For Beds - Kendal459 からの回答
Michael will be so pleased to hear this! It’s fantastic that he and his colleague made your experience friendly, helpful, and stress-free, with plenty of choice to explore. We’ll make sure your lovely feedback reaches them – they truly are a credit to the store!
Thank you for your positive review – Lauryn at Customer Care 💜
Excellent service from sales to delivery
2025年11月9日
Bensons For Beds - Kendal459 からの回答
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review on the service you received. Thank you, Anthea - Team Bensons
Excellent service from Sue at Bensons
Excellent service from Sue at Bensons, loads of time and help to make my choice of mattress
2025年10月30日
Bensons For Beds - Kendal459 からの回答
We’re delighted to hear Sue gave you plenty of time and support to choose the perfect mattress! Taking the stress out of the process and making it easy for our customers is what we love to do.
Thank you for your positive review – Lauryn at Customer Care 💜
Great Service
I always get knowledgeable, helpful and friendly service from the team at Bensons Beds. It is the only place I trust to buy my mattress and bed from and I am delighted with my latest mattress and bed. I think the follow up emails and delivery etc is also excellent.
2025年9月9日
Bensons For Beds - Kendal459 からの回答
We appreciate your continued trust in us for your mattress and bed needs. We're happy to hear that you consistently receive knowledgeable and friendly service from our team and that you are delighted with your recent purchase.
Megan
Customer Care Team
Overall a great experience from start…
Overall a great experience from start to finish. Delivery was on time. No hassle, very straight forward. Love our new bed and the mattress. 😴☺️
2025年10月26日
Bensons For Beds - Kendal459 からの回答
We're happy to hear that you had a great experience from start to finish! It's wonderful that your delivery was on time, hassle-free, and that you love your new bed and mattress.
Hope to see you again in the future,
Megan at Customer Care
Bensons For Beds - Kendal459 からの回答
Thanks a bunch! So glad everything was quick and easy for you. Take care, Megan at Customer Care.
Good place to go of you are looking to buy a bed.
Friendly, knowledgeable, helpful staff.
Good choice of beds, mattresses and headboards, along with wardrobes and bedside cabinets.
2025年9月21日
Bensons For Beds - Kendal459 からの回答
We appreciate your kind words! We're happy to hear that you found our staff helpful and knowledgeable and that you liked our selection of products.
Thank you,
Lauryn at Customer Care.
Beds
Tina at Kendal branch was very helpful and gave me good advice about the mattress that would suit my needs.
Tina has very good customer care skills
2025年9月17日
Bensons For Beds - Kendal459 からの回答
We're delighted to hear that you found our team member at the Kendal branch so helpful! We appreciate you mentioning their excellent customer care skills and advice about the mattress.
Thank you,
Lauryn at Customer Care.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。