We went to the Crown Point store in Leeds and were advised by Jane. We had bought a bed from Bensons before so we had a good idea of what we wanted. We were shown all the options and the benefits of e... もっと見る
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レビュアーのコメントを見てみましょう
Jill was very helpful and provided invaluable advice on the correct mattress type for us. Speedy delivery a few days after we placed our order, Steve and Nick did a great job of delivering to our new... もっと見る
Craig was friendly and approachable. He made the experience of finding a mattress feel easy. We used sleep match at another branch and we were able to find a perfect mattress for both of us. Craig hel... もっと見る
Outstanding service from start to finish! The entire buying process was smooth; the staff were friendly and helpful without being pushy, and delivery was right on time. The quality of the mattress is... もっと見る
企業情報
Bensons For Beds - Leeds Crown Point492 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 2 Crown Point Rp, Junction Street, LS10 1ET, Leeds, Yorkshire, 英国
- 1132427355
4.8
優良
469件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Pleasant process from initial order in…
Pleasant process from initial order in store to delivery, especially the latter as it was a super king bed and mattress and difficult to move but the delivery guys were great.
2026年8月6日
Bensons For Beds - Leeds Crown Point492 からの回答
We're so pleased to hear you had such a pleasant experience from your initial order to the delivery of your super king bed and mattress. It's wonderful that our delivery team was great, especially with such a difficult move!
Team Bensons
Great experience
Great experience, Jane at crown point bensons for beds was so informative and provided a caring service which helped me and my partner greatly in choosing the perfect bed! The delivery experience was amazing they were right on time and placed the flat packs up our steep stairs, would definitely recommend!
2026年8月1日
Bensons For Beds - Leeds Crown Point492 からの回答
We're so pleased to hear you had such a great experience with us! It's wonderful that Jane at Crown Point provided such informative and caring service, helping you choose the perfect bed. We're also delighted that the delivery was amazing and on time. Thank you for your recommendation!
Team Bensons
Great customer service
Great customer service, gave us lots of options to fit different budgets, explained clearly everything we needed to know
2026年8月4日
Bensons For Beds - Leeds Crown Point492 からの回答
We're so pleased to hear you experienced great customer service and that we could provide many options to suit different budgets. It's wonderful that everything was clearly explained. Thank you for your kind feedback!
Team Bensons
Good products and services
Good customer service in store, good delivery period and update, on time delivery date and time.
2026年8月3日
Bensons For Beds - Leeds Crown Point492 からの回答
We're so pleased to hear you received good service in-store and that your delivery was on time with good updates. Thank you for your positive feedback!
Thank you for your positive review - Lauryn at Customer Care
Bensons For Beds - Leeds Crown Point492 からの回答
We are so pleased to hear that you had such a positive experience with our service and support. Thank you for your lovely feedback!
Team Bensons
Amar in store was great exploring all…
Amar in store was great exploring all the options. Delivery was quick and drivers on time with good communication. Mattress protector was missed off the delivery but this was resolved quickly and received in the post two days later.
2026年7月31日
Bensons For Beds - Leeds Crown Point492 からの回答
We're so pleased to hear that our team member was great in helping you explore your options and that your delivery was quick and on time. We're also glad the missing item was resolved swiftly!
Team Bensons
Amah was fab really knows his stuff and…
Amah was fab really knows his stuff and made choosing a new mattress really easy
2026年7月26日
自発的なレビュー
Bensons For Beds - Leeds Crown Point492 からの回答
We're so pleased to hear that Amah provided such excellent assistance and made choosing your new mattress an easy experience. Thank you for your wonderful feedback!
Team Bensons
Knowledgable staff!
Great guy in the shop - knew his beds! Nothing was too much trouble and he had the balance of leaving us alone to try beds without overpowering us.
2026年7月27日
Bensons For Beds - Leeds Crown Point492 からの回答
We're so pleased to hear that our team member provided such excellent assistance and knew their beds so well! We pride ourselves on offering helpful service without being overbearing, and we're delighted that you had such a positive experience.
Team Bensons
You delivered in the time slot as…
You delivered in the time slot as indicated in a polite and respectful manner.
2026年7月30日
Bensons For Beds - Leeds Crown Point492 からの回答
We're so pleased to hear that your delivery arrived within the indicated time slot and that our team was polite and respectful. Thank you for your wonderful feedback!
Team Bensons
Amazing service
Amazing service, communication, delivery and product. A very happy customer
2026年7月30日
Bensons For Beds - Leeds Crown Point492 からの回答
We're so pleased to hear you had such a positive experience with our service, communication, delivery, and product. Thank you for your lovely feedback!
Team Bensons
Amr the representative was…
Amr the representative was knowledgeable, helpful. There was no pressure on of us to buy and he spent time to explain the difference between mattresses. We were encouraged to try different ones to ensure we got the most comfortable mattress for us.
2026年7月24日
Bensons For Beds - Leeds Crown Point492 からの回答
Thank you for your wonderful feedback! We're delighted to hear that Amr provided knowledgeable and helpful service, giving you the time and information needed to make the right choice. We'll be sure to pass on your kind words to Amr. Thank you for choosing us, and we hope you enjoy many restful nights on your new mattress! 😊
Fabulous servce
From the moment I went into the store to the delivery of my wardrobe and bed I was kept very well informed and was treated with respect.
2026年7月24日
Bensons For Beds - Leeds Crown Point492 からの回答
Thank you for your lovely feedback! We're delighted to hear that you felt well informed throughout your journey with us, from your visit to the store through to the delivery of your wardrobe and bed. Treating our customers with respect and keeping them updated every step of the way is very important to us, so it's wonderful to know we met your expectations. We hope you enjoy your new furniture, and thank you for choosing us! 😊
Friendly and knowledgeable 😊
2026年7月21日
Bensons For Beds - Leeds Crown Point492 からの回答
Thank you for your kind feedback!
From purchasing our mattress to the…
From purchasing our mattress to the actual delivery the service was first class!
2026年7月20日
Bensons For Beds - Leeds Crown Point492 からの回答
We're so pleased to hear that you experienced first-class service throughout your entire journey with us, from purchasing your mattress to its delivery! Thank you for your wonderful feedback.
Team Bensons
Bensons For Beds - Leeds Crown Point492 からの回答
We are so pleased you had a positive experience with us. We appreciate your kind words about our knowledgeable team!
Team Bensons
Excellent service
Amr in the Leeds Crown Point store was fantastic and extremely helpful. He guided us to the right mattress for us and showed excellent customer service. They were able to hold on to the mattress whilst we waited for our house completion date. It was easy to book in a slot for delivery. The courier called half an hour before arriving and was exactly on time. It was an easy and efficient service and they were also very friendly.
2026年7月16日
Bensons For Beds - Leeds Crown Point492 からの回答
We're so pleased to hear about your excellent experience with us! It's wonderful that our team member provided fantastic and helpful service, guiding you to the right mattress. We're also glad the delivery process was easy, efficient, and friendly.
Generally brilliant, but clarify all details
We are delighted with the Benson For Beds experience. The showroom has a great variety of beds, all shapes, sizes, colours, mattresses, and accessories. The staff are courteous, friendly and knowledgeable, guiding us to the best fit for our needs.
Our purchase process was smooth and transparent except for one hiccup. When we placed our deposit, the staff member said we should ask for delivery 2-3 weeks in advance. We did that, only to learn (from a different staff member), that there is a 5 week period, meaning we received our bed over 2 weeks after we had planned. Frustrating, but we believe it to be an honest mistake. Considering the otherwise outstanding quality, it's still 5 stars.
The delivery and construction was quick and efficient. We realised that the bedframe was larger than we expected and they kindly allowed us to change it with a surprisingly low cost overhead and no resistance.
2026年5月5日
Bensons For Beds - Leeds Crown Point492 からの回答
We're so glad to hear you had a positive experience with our showroom, variety, and the helpfulness of our staff in finding the right fit. We sincerely apologize for the miscommunication regarding the delivery timeframe; we understand how frustrating that must have been and appreciate your understanding. It's wonderful to know that the delivery and construction were efficient, and that we could assist with the bedframe change so smoothly.
Delivered on time and good quality
Delivered on time and good quality. Effective communication until delivery.
2026年7月10日
Bensons For Beds - Leeds Crown Point492 からの回答
We're so pleased to hear that your delivery was on time and that you found our communication effective. Thank you for your wonderful feedback!
Great service!
I ordered a bed a short while ago & was complimentary about the whole instore process. I added that, I hoped the delivery was as smooth & efficient. Was the delivery as smooth & efficient as hoped? Absolutely!! Cannot praise the whole system sufficiently. The up to date information was helpful. I had to amend our delivery & spoke to the delivery team. They could not have been more helpful. Thank you! Then today Reece & Colin arrived punctually with all we'd ordered. They were personable, respectful of our home & efficient. Great job guys. Thank you.
2026年7月13日
自発的なレビュー
Bensons For Beds - Leeds Crown Point492 からの回答
We are absolutely thrilled to hear that your delivery experience was so smooth and efficient, exceeding your expectations! It's wonderful that our team could assist you so helpfully with your amendment, and that the delivery itself was punctual and respectful of your home. Thank you for your kind words!
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