Staff member that helped us wasn’t pushing, answered any questions we had, had a laugh and a joke with our children along with a few other staff members. Would highly recommend this store and staff me... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had a really positive experience with Sonya at that Birstall branch. She helped us find the right bed and mattress combination for our new loft conversion. Delivery was also very straightforward... もっと見る
企業が回答しました
Staff were welcoming without being pushy. Asked what we were looking for and listened to our needs, then showed us exactly what we were thinking of..... the staff member (Craig) explained everything... もっと見る
Sales person was very good. Showed us all the products and made recommendations based on the Smart Bed results. She explained the options available and processed our order quickly and efficiently.
企業が回答しました
企業情報
Bensons For Beds - Leeds673 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 8a Birstall Shopping Park, Birstall, WF17 9DT, Leeds, Yorkshire, 英国
- 1924422381
4.8
優良
527件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bensons For Beds - Leeds673 からの回答
We're so pleased you found our sales lady to be friendly and helpful. Thank you for sharing your positive experience with us!
Sonya was so helpful and friendly
Sonya was so helpful and friendly. She knew her stuff and found us the mattress that was perfect for us. She made the whole process very easy.
2026年7月8日
Bensons For Beds - Leeds673 からの回答
We're so pleased to hear that our team member was so helpful and friendly. It's wonderful that they knew their stuff and found the perfect mattress for you, making the whole process very easy.
Sonia was very helpful and informative…
Sonia was very helpful and informative and answered all the questions we needed to be answered.
She also printed out various options and optional services.
Altogether a pleasant experience.
2026年7月8日
Bensons For Beds - Leeds673 からの回答
We're so pleased to hear that our team member was very helpful and informative, answering all your questions and providing various options. It's wonderful that you had a pleasant experience.
The lady in the Birstall store was…
The lady in the Birstall store was friendly and helpful. The bed arrived promptly within a week of ordering.
2026年6月28日
Bensons For Beds - Leeds673 からの回答
We're so happy to hear you had such a positive experience with our team member in the Birstall store and that your bed arrived so quickly!
Team Bensons
Bensons For Beds - Leeds673 からの回答
We're so pleased our team was polite, thoughtful, and respectful. Thank you for your feedback!
Team Bensons
Kelly was amazing
Kelly was amazing, she explained all the different options to me and I got to try the sleep machine.
I am absolutely in love with the mattress
2026年6月22日
Bensons For Beds - Leeds673 からの回答
Thank you for your kind words! We are delighted to hear that you had such a positive experience and are loving your new mattress. We appreciate your feedback!
Team Bensons
Fantastic service from start to finish
Fantastic service from start to finish, Craig in the showroom was so helpful and Chris and Kalvin who delivered were also lovely and courteous. I am so pleased with my purchases, the mattress is incredibly comfortable and the ottoman bed works perfectly and looks great!
2026年6月21日
Bensons For Beds - Leeds673 からの回答
We're so pleased you received fantastic service from start to finish. It's wonderful that you're happy with your purchases and that your mattress is comfortable.
Team Bensons
All aspects excellent
All aspects excellent. Staff courteous and helpful. Delivery on time with friendly delivery persons.
2026年6月18日
Bensons For Beds - Leeds673 からの回答
We're so pleased you found all aspects excellent, with courteous and helpful staff and friendly, on-time delivery. Thank you for your feedback!
Team Bensons
Great service in store and on delivery…
Great service in store and on delivery with Lee and Michael who were really considerate of my home.
2026年6月14日
Bensons For Beds - Leeds673 からの回答
We're delighted to hear our in-store and delivery service was great, and that our team was so considerate. Thank you!
Team Bensons
Sonya was amazing!!!
Sonya was amazing. Found me my dream bed and helped put everything in place. Super friendly, made me laugh and enjoy my experience in store. Highly recommend!
2026年6月17日
Bensons For Beds - Leeds673 からの回答
We're so pleased our team helped you find your dream bed and made your in-store experience enjoyable. We appreciate your kind recommendation!
Team Bensons
Excellent service from retail to delivery
Great in store advice, excellent delivery service, staff all excellent
2026年6月13日
Bensons For Beds - Leeds673 からの回答
We're so pleased you received excellent advice and service. Thank you!
Team Bensons
From store to delivery excellent…
From store to delivery excellent service. A special mention to the two delivery men, Andy Mac and Andy p , polite, respectful, and obviously good at what they do. Thank you.
2026年6月14日
Bensons For Beds - Leeds673 からの回答
We're so pleased to hear about your excellent experience from store to delivery! It's wonderful that our delivery team was polite and respectful. Thank you for your kind words.
Team Bensons
Lena provided an excellent service and…
Lena provided an excellent service and was very attentive, even offering to stay late so we could pick the best product for our needs. After visiting other companies Lena was the only one who actually seemed to care about customer service.
2026年6月12日
Bensons For Beds - Leeds673 からの回答
We are so glad to hear about your excellent experience with us. We truly appreciate you recognizing our team's dedication to customer service.
Team Bensons
Delivery was expectational from…
Delivery was expectational from notification of delivery date and time slot both Andy and Andy whom delivered to our home were excellent they were aware that they were entering someone's home and were respectful of this and their surroundings; could not fault them. Credit to the company.
2026年6月8日
Bensons For Beds - Leeds673 からの回答
We're so pleased to hear about your exceptional delivery experience. It's wonderful that our team was respectful of your home and surroundings. Thank you for your kind words!
Team Bensons
Everyone involved was superb
2026年6月8日
Bensons For Beds - Leeds673 からの回答
We're delighted to hear this! Thank you for your feedback!
Team Bensons
The staff were very friendly
The staff were very friendly, helpful and very knowledgeable about the products.The store was clean and tidy.
2026年6月4日
Bensons For Beds - Leeds673 からの回答
We're so pleased our staff were friendly and knowledgeable, and that you found our store clean! Thank you for your kind feedback.
Team Bensons
Bensons For Beds - Leeds673 からの回答
We're glad you love your bed! We're sorry to hear about delivery issues. We appreciate you taking the time to leave your comments.
Team Bensons
Our new bed
From start to finish, communication was regular and informative. And the process quick and straight forward. Staff were attentive to our needs and were professional and polite. Delivery was made on time and the delivery drivers were very helpful. Overall, a great experience.
2026年5月26日
Bensons For Beds - Leeds673 からの回答
We're so pleased to hear about your great experience, from the regular communication to the helpful delivery. Thank you for your positive feedback!
Team Bensons
Bensons For Beds - Leeds673 からの回答
We're so glad you found the perfect mattress and pillows. Thank you for sharing your experience!
Team Bensons
From start to finish excellent service.
2026年5月30日
Bensons For Beds - Leeds673 からの回答
We appreciate your kind words. We are so pleased you had a great experience!
Team Bensons
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。