Great company to do business with very helpful and listened to my sleep problems and recommended a mattress which seemed appropriate at the time, but unfortunately i ended up with pain in my joints. T... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Generally a brilliant, seamless experience. The delivery drivers were great, very friendly and helpful. The store assistant we dealt with was also great and helpful, however when we initially walked i... もっと見る
企業が回答しました
Great staff in store, listened to my needs and recommended sleep test mattress machine. Kept recommend mattress to my budget. Fast efficient service. Delivery driver confirmed date and time the day be... もっと見る
企業が回答しました
Excellent service & delighted with my new bed. From ordering in the showroom to delivery the service was brilliant, took all the stress out of recycling my old bed & mattress and assembling the new be... もっと見る
企業情報
Bensons For Beds - Leeds673 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 8a Birstall Shopping Park, Birstall, WF17 9DT, Leeds, Yorkshire, 英国
- 1924422381
4.8
優良
564件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Kelly the assistant was so…
Kelly the assistant was so knowledgeable and helpful.
And gave good advice, couldn't fault her.
2025年12月8日
Bensons For Beds - Leeds673 からの回答
Thank you for your lovely feedback Patricia! We’re thrilled Kelly provided such helpful and knowledgeable service.
We’d love to serve you again in the future.
Megan at Customer Care
Great service and product
Great service, helpful and friendly staff and the beside cabinets we bought are lovely looking, well put together and are amazing with the strip light and usb charger.
2025年11月5日
Bensons For Beds - Leeds673 からの回答
Thank you for your fantastic feedback Rosemary! We’re thrilled you love your new bedside cabinets and that our team made your experience so positive.
Thanks for choosing us—we’re grateful!
Megan at Customer Care
Sales team was knowledgeable
Sales team was knowledgeable, a people person, Give you enough time to choose
2025年11月13日
Bensons For Beds - Leeds673 からの回答
We're happy to hear that our sales team's knowledge and patience helped you. Thank you for your positive feedback; we appreciate it!
– Thank you, Jess- Team Bensons
Knowledgeable salesman
Mo was very knowledgeable and able to advise which would be the best matress, taking into consideration our differing needs. He gave us plenty of time to decide which mattress we wanted. Never pushy.
2025年11月25日
Bensons For Beds - Leeds673 からの回答
We appreciate you sharing your positive experience! We are so happy to hear that our team member's knowledge and patience helped you find the perfect mattress to suit your individual needs.
– Thank you, Jess- Team Bensons
Amazing service! Thank you so much
After a nightmare experience with a different company, Bensons for beds have been an absolute winner!
From the shop assistant who reassured me about my worries, to the constant updates and communication, available to speak to and support and help. To the fantastic delivery team, Ryan and Karl, who were an absolute delight! Nothing has been a bother. Fast, efficient and helpful.
Thank you so much for everything.
2025年11月18日
Bensons For Beds - Leeds673 からの回答
We're happy to hear that our team provided reassurance, support, and efficient delivery after your previous experience. It's great to know that our communication and assistance were helpful. Thank you so much for your positive feedback!
– Thank you, Jess- Team Bensons
Brilliant customer service
Great customer service, spent time talking us through each stage and making sure we got the right mattress for us both. Didn’t feel pushed to choose one and shown plenty of options.
2025年11月29日
Bensons For Beds - Leeds673 からの回答
We're happy to hear that our customer service was helpful in guiding you through the selection process. We're glad you felt comfortable finding the right mattress for your needs. Thanks for your feedback!
Highly recommend the Birstall store
Highly recommend the Birstall store. Excellent service by Craig
2025年11月27日
Bensons For Beds - Leeds673 からの回答
Thank you so much for your great review, Louise! This is exactly the service we strive to give to our customers. - Team Bensons
Excellent all round experience
Excellent choice , knowledgeable staff, quality products.
2025年11月24日
Bensons For Beds - Leeds673 からの回答
Thank you for highlighting our excellent product selection and knowledgeable staff. We’re thrilled to know you found the quality and service you were looking for—it’s exactly what we strive to deliver every day.
Thank you for your positive review 💜 – Lauryn at Customer Care
Very efficient & helpful.
I had limited time when i was looking for a mattress for my son. I browsed the shop for 2 mins then approached the reception desk where a lady immediately asked if she could help.
I told her what i was looking for & my budget. She was quick efficient & helpful.
2025年11月19日
Bensons For Beds - Leeds673 からの回答
Thanks for sharing Louise! We’re so glad our team member was quick, efficient, and helpful in finding the right mattress for your son within your budget. Great to hear we could make the process stress-free! Megan at Customer Care🌟
Terrible selling goods they know to be faulty then refusing to repair them
Bought some wardrobes which they know have a technical fault on the doors. Both technicians including the one they sent out said that they know they have a fault on the doors.. there was a report done by Oliver Hartley backed up by an engineer. They now say it’s our fault because we should attach them to the wall so the fitter that they send out won’t attach them to the wall but the person who purchases them has to..
They clearly have a well rehearsed excuse as this issue apparently has been going on for over five years
2025年11月4日
自発的なレビュー
Bensons For Beds - Leeds673 からの回答
We appreciate you bringing this to our attention. We're sorry to hear about the issues you've experienced with the wardrobes and the doors. We do advise for all wardrobes to be attached to the wall for health and safety reasons. I do appreciate your comments and these will be reported back so we can improve our services.
Thank you for your review,
Lauryn at Customer Care.
Craig at the Birstall store was very…
Craig at the Birstall store was very helpful and informative.
2025年11月14日
Bensons For Beds - Leeds673 からの回答
We're happy to hear that you found our team member Craig helpful and informative! We appreciate your positive feedback and will pass this along to him.
Until next time, thank you
Megan at Customer Care
Great service
Bought wardrobes and were very impressed with the information given regarding all our options and suggestions about configuration.
Clear pricing and it didn't harm that the buy one get one half price saved us some money.
Many thanks to Kelly for all her help.
2025年11月9日
Bensons For Beds - Leeds673 からの回答
This is a fantastic review. Thank you so much for taking the time to leave us some positive comments on our sales staff an promotions – Thank you, Anthea - Team Bensons
Great shop with fabulous choices
Great shop with fabulous choices. Very well skilled and personable staff that were able to help us choose our beds with great expertise, excellent delivery service arrived on time, set up three beds perfectly and took away all packaging. Would highly recommend Bensons for beds . Also excellent beds. Best nights sleep in years
2025年11月9日
Bensons For Beds - Leeds673 からの回答
We really appreciate the time taken to leave us this review. We trust you will continue to experience great comfort with this mattress. Thank you, Anthea- Team Bensons
Great service from Kelly so helpful and…
Great service from Kelly so helpful and friendly.
2025年10月28日
Bensons For Beds - Leeds673 からの回答
We appreciate your feedback! We are so glad you found our service helpful and friendly during your visit with us. Thank you, Megan at Customer Care
How to buy a bed
I was greeted and served by Craig who was extremely helpful and informative. He explained all about the differences between the beds and mattresses and I tested the mattress out on a machine. All the staff were very friendly and the payment and delivery systems were explained well. I look forward to delivery of my new bed.
2025年10月31日
Bensons For Beds - Leeds673 からの回答
We're happy to hear that you found our team member so helpful and informative. We appreciate you acknowledging their explanations of the differences between the beds and mattresses. We're glad the payment and delivery systems were explained well.
We hope to continue providing you with excellent service in the future,
Megan at Customer Care
Staff was excellent friendly…
Staff was excellent friendly knowledgeable was at ease immediately highly recommended bensons Mr zain was a credit to his role for the purchase and service of the bed 5 stars are just basic for service received 10 more like starting point i will be recommending bensons thank you
2025年10月23日
Bensons For Beds - Leeds673 からの回答
We appreciate your kind words about the team's knowledge and friendliness; it's great to know you felt at ease. We are so glad the service you received was exceptional and we appreciate your recommendation.
Thank you for your review – Lauryn at Customer Care 💜
We went in to their store and the…
We went in to their store and the guidedus to the right beds for our needs. They were delivered by 2 guys who were very good. Thanks
2025年9月2日
Bensons For Beds - Leeds673 からの回答
We're happy to hear that our team guided you to the perfect beds and that the delivery was excellent. Thank you for sharing your positive experience with us,
Megan at Customer Care
Bensons For Beds - Leeds673 からの回答
We appreciate you letting us know you had a great experience in our store and that your delivery met your expectations.
Thank you for your review – Lauryn at Customer Care 💜
Helpful staff explained in detail…
Helpful staff explained in detail everything I needed to know. Great delivery service was very pleased. Thank you
2025年10月10日
Bensons For Beds - Leeds673 からの回答
We appreciate you sharing your positive experience! We're so glad to hear that our staff was helpful and that you were pleased with our delivery service.
Thank you for your review – Lauryn at Customer Care 💜
Simon and Elliott absolute amazing…
Simon and Elliott absolute amazing delivery drivers! Thank you.
2025年10月10日
Bensons For Beds - Leeds673 からの回答
We appreciate you taking the time to leave us this amazing review! We are so happy to hear you had a great delivery experience.
Thank you for your review – Lauryn at Customer Care 💜
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