Went into leicester store to view a single bed we had seen online. Ashley was very helpful and engaging. Did not pressure us to purchase which we liked and was knowledgeable about the delivery, size e... もっと見る
所在地
所在地を変更Unit B1 Fosse Park South, Everard Way, LE19 1UT Narborough Leicester, Leicestershire, GB
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レビュアーのコメントを見てみましょう
Excellent from start to finish ie from first view of the mattress to sleeping on it. Staff in all instances were professional, helpful and kindly. Delivery was well documented and informed and the cha... もっと見る
The help and guidance we received over choosing our new mattress was excellent. Karen at Bensons Fosse Park was very helpful. The two delivery men were quick and efficient. Would recommend this compan... もっと見る
企業が回答しました
We were greeted upon entry and asked if we required help. We discussed our bed requirements with Karen and she talked us through a number of options and we were given time to test several beds. Nothin... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Leicester について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit B1 Fosse Park South, Everard Way, LE19 1UT, Narborough Leicester, Leicestershire, 英国
4.8
優良
193件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Brilliant service
The service from the initial search for a bed to the delivery was brilliant . Happy with everything am just enjoying my bed
2026年1月31日
Bensons For Beds - Leicester からの回答
We're so glad to hear the service was brilliant from your initial search to the delivery, and that you are enjoying your new bed! Thanks for your review,
Megan at Customer Care
Pleasant experience.
We were allowed to browse without any pressure whilst all queries were answered with patience by a very pleasant young man. Although we had only intended to have a look we did purchase a bed, this would not have happened had we been harassed.
2026年1月23日
Bensons For Beds - Leicester からの回答
We're happy to hear that you enjoyed your shopping experience with us. We appreciate that you felt comfortable browsing and that our team member was helpful. Thank you for your purchase and the positive feedback!
Bensons For Beds - Leicester からの回答
We're happy to hear that our staff was helpful and our communication was effective. We appreciate your kind words and thank you very much!
Purchase of Mattress on 22nd January…
Purchase of Mattress on 22nd January 2026.
We were pleased with the friendliness of staff. We were served by Ashley, who was helpful and spent time answering questions, with no pressure to make a hasty decision. The delivery arrived as planned and the delivery men were quick and efficient. All in all we were impressed with Bensons - thank-you.
M r & Mrs Smith, 26 Muston Gardens, LE2 6FX
2026年1月25日
Bensons For Beds - Leicester からの回答
We appreciate your positive feedback regarding your mattress purchase! We're happy to hear that you were pleased with our team's friendliness and their helpfulness. It's great to know the delivery was prompt and efficient. Thank you!
Staff in the showroom were helpful…
Staff in the showroom were helpful without being pushy and answered our questions.
The delivery time of 3 weeks was sooner than we expected so a positive. The comms about delivery were very good and we were given a 2hr timeslot. The delivery men arrived within the window and built the bed and cleaned up after themselves.
2026年1月25日
Bensons For Beds - Leicester からの回答
We're happy to hear that our showroom staff were helpful and informative. It's great the delivery was ahead of schedule, and that the communication and assembly met your expectations. Thank you for your positive feedback.
From the kind and polite staff when…
From the kind and polite staff when purchasing the mattress in store to the drivers who delivered the service was exceptional.
2026年1月23日
Bensons For Beds - Leicester からの回答
We're so happy to hear that you received exceptional service from our staff during your mattress purchase and delivery! Thank you for your positive feedback.
Bensons For Beds - Leicester からの回答
We appreciate your feedback and are so glad to hear you received great service and helpful advice in our store.
No hiccoughs
No hiccoughs, everything went like clockwork right from start to finnish. Well done everyone.
2026年1月15日
Bensons For Beds - Leicester からの回答
We're happy to hear that everything went smoothly from beginning to end. We appreciate your positive feedback and thank you for your review.
Helpful staff member
Helpful staff member. Who gave lots of advice and made the process of purchasing a mattress easy and efficient.
2026年1月13日
Bensons For Beds - Leicester からの回答
We’re delighted to hear our team member provided plenty of helpful advice and made the process smooth and efficient for you. Thank you for your positive review – Lauryn at Customer Care 💜
Donna the assistant was very good not…
Donna the assistant was very good not pushy but there to oblige.
2026年1月10日
Bensons For Beds - Leicester からの回答
We’re delighted to hear Donna provided such helpful and accommodating service without any pressure. Thank you for your positive review – Lauryn at Customer Care 💜
Karen was very efficient and very…
Karen was very efficient and very helpful pointed us in the right direction
2026年1月9日
Bensons For Beds - Leicester からの回答
We’re delighted to hear Karen provided such efficient and helpful service, guiding you in the right direction. Thank you for your positive review – Lauryn at Customer Care 💜
Sales person could answer every…
Sales person could answer every question including about products not sold by Bensons. Was kept well informed between purchase and delivery.
2026年1月11日
Bensons For Beds - Leicester からの回答
We appreciate you sharing your experience! It's great to hear that our sales team was so knowledgeable and kept you informed throughout the process. Thank you for your positive review – Lauryn at Customer Care 💜
Being disabled they cannot do enuf for…
Being disabled they cannot do enuf for me helping me around the store to decide what was the best bed for me
2026年1月11日
Bensons For Beds - Leicester からの回答
We’re so glad our team went above and beyond to make sure you felt supported and comfortable while choosing the perfect bed – that’s what we aim for! 💜 Thank you for your positive review - Lauryn at Customer Care
Already submitted review
2026年1月5日
自発的なレビュー
Bensons For Beds - Leicester からの回答
Thank you for taking time to leave a review. -
Lauryn at Customer Care.
I'd shop there again because of the Manager & Delivery Men
Manager at Fosse Park was professional, patient, not pushing us at all, allowing us to ask questions and to take our time. We went to another shop to compare, but were keen to get back, as the experience was calm, not pressurised at all - and obviously the mattress we finally chose was perfect for our needs.
The delivery men were professional, respectful, funny, and kept us informed the day before, and on the day, of their estimated time of arrival.
2026年1月6日
自発的なレビュー
Bensons For Beds - Leicester からの回答
Thank you for sharing your experience! We’re so pleased the Fosse Park manager provided such a calm and patient approach, making your visit stress-free. It’s great to hear the delivery team was professional, respectful, and kept you informed every step of the way. We hope you enjoy your new mattress,
Megan at Customer Care
Bensons For Beds - Leicester からの回答
We appreciate you sharing! We are so glad that our service was helpful and friendly during your visit with us. Thank you for your positive review – Lauryn at Customer Care 💜
Bensons For Beds - Leicester からの回答
We’re delighted to hear you experienced excellent service from our staff. Thank you for your positive review – Lauryn at Customer Care 💜
Amazing bed
2025年9月5日
Bensons For Beds - Leicester からの回答
Thank you for your amazing review Fatima! We’re thrilled you love your new bed – here’s to many nights of amazing comfort!
We hope to continue providing you with excellent service in the future,
Megan at Customer Care
Mattress shopping
I went mid week and got to browse without being chased around the store- when I wanted to enquire I sat with the lovely Karen who helped me price up a mattress. I will be buying very soon.
2025年12月3日
自発的なレビュー
Bensons For Beds - Leicester からの回答
We're happy to hear that you enjoyed browsing in a relaxed environment. We're also glad that our team was helpful when you needed assistance pricing a mattress, and we appreciate your feedback. Thank you, Michael - Team Bensons
In store experience
I can only review for the sales person as not had mattress delivered yet.
Staff were helpful and left my husband and I to try out several mattresses before speaking to salesperson to get the specifications and suitability for our needs
2025年11月29日
Bensons For Beds - Leicester からの回答
We appreciate you taking the time to share your experience. We're glad to hear that our staff were helpful in guiding your mattress selection. We look forward to delivering your mattress and hope you love it!
– Thank you, Jess- Team Bensons
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