Choosing a mattress in store was easy, agreed delivery date and time was met, and follow-up aftercare text was much appreciated. Job well done.
企業が回答しました
所在地
所在地を変更Unit 3d Mostyn Champneys Retail Park, Park Mostyn Broadway, LL30 1RY Llandudno, North Wales, GB
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レビュアーのコメントを見てみましょう
Victoria was absolutely fantastic! She was friendly, helpful and knowledgeable, making the whole process of buying my bed so easy and enjoyable. Nothing was too much trouble, and her excellent custome... もっと見る
企業が回答しました
The company took cash as payment for the items with walk in installments without any hassle at all.Great friendly and helpful staff,with fault free service from the purchase through to the delivery.Hi... もっと見る
企業が回答しました
The delivery men were excellent. They delivered on time and brought them both to different bedrooms after carrying them down many steps to our house. The shop assistant too was exceptional. Thank you... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Llandudno226 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 3d Mostyn Champneys Retail Park, Park Mostyn Broadway, LL30 1RY, Llandudno, North Wales, 英国
- 1492874821
4.8
優良
492件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bensons For Beds - Llandudno226 からの回答
Thank you! 😊 We’re glad you found the service helpful, polite, and good all round.
Excellent advice and service from…
Excellent advice and service from Bensons enables us to choose the perfect new mattress at a competitive price
2026年4月18日
Bensons For Beds - Llandudno226 からの回答
Thank you for your lovely feedback! We’re so pleased our advice and service helped you choose the perfect new mattress at a great price— enjoy those comfy nights ahead.
Thank you for your positive review - Lauryn at Customer Care 💜
The staff was great
The staff was great. Very polite and helpfull.
I also liked the way you could manage everything like change dates ect on the tracking system.
The driver was very nice.
They phoned the day before to give an estimated time and phoned an hour before arriving.
2026年4月17日
Bensons For Beds - Llandudno226 からの回答
Thank you for your lovely feedback! We’re so pleased you found the staff polite and helpful, loved the delivery tracking options, and had such a positive experience with our driver and communication throughout — that’s exactly how it should be.
Thank you for your positive review - Lauryn at Customer Care 💜
Knowledgeable and helpful staff
We visited our local Llandudno store where we were shown the different mattresses that suited us, having laid on the bed to assess which mattress suited us first. The salesperson then spent as much time as we required to show us and advise us on the mattresses. He was very knowledgable and we couldn’t have made the choice without his guidance
2026年4月14日
Bensons For Beds - Llandudno226 からの回答
We're delighted to hear about your positive experience at our store. It's great the salesperson was so knowledgeable and helpful in guiding you to the perfect mattress. We appreciate your feedback!
Team Bensons
Lovely helpful service from Craig in…
Lovely helpful service from Craig in the store, he helped us choose the most suitable bed to meet our requirements.
Our delivery and installation by Omar and Imran was perfect they were very helpful and polite. Thankyou
2026年4月11日
Bensons For Beds - Llandudno226 からの回答
We appreciate your wonderful feedback! It's great to hear that you received such helpful service in choosing the perfect bed and that our delivery and installation team were so helpful and polite.
Team Bensons
We were promptly asked by Jason when…
We were promptly asked by Jason when first entering the store if we needed any help. We explained that we were looking for a new mattress and he advised us which one would be suited for us both!
From start to end Jason was very pleasant and friendly. Thank you for all of your help we would definitely recommend your store. Thanks Phil and Caroline
2026年4月6日
Bensons For Beds - Llandudno226 からの回答
We’re delighted to hear that Jason provided such pleasant, friendly, and knowledgeable support from the moment you entered the store. It’s wonderful to know he helped you find a mattress suited perfectly to both of your needs. Thank you, Phil and Caroline, for your kind words and for recommending the store — we truly appreciate it.
💜 Thank you for your positive review – Lauryn at Customer Care
Bensons For Beds - Llandudno226 からの回答
Thank you! 😊 We’re really pleased to hear you had very good service from the shop right through to delivery. Your feedback is much appreciated,
Megan | Customer Care Specialist
Bensons For Beds - Llandudno226 からの回答
Thank you! 😊 We’re really pleased to hear the staff were helpful both in store and during delivery. Your feedback is much appreciated,
Megan | Customer Care Specialist⭐
Bensons For Beds - Llandudno226 からの回答
Thank you! 😊 We’re thrilled to hear the Llandudno store was excellent. Your kind words mean a lot to the team,
Megan | Customer Care Specialist🛌
We’re from Accrington
Easy transaction from the Scottish chap in the Llandudno showroom to the Accrington based delivery duo.
2026年2月24日
Bensons For Beds - Llandudno226 からの回答
Thank you for your feedback! 😊 We’re delighted to hear everything went smoothly—from the helpful service in the Llandudno showroom right through to the Accrington delivery team. We really appreciate you sharing your experience,
Megan | Customer Care Specialist⭐
Great service and Craig was extremely…
Great service and Craig was extremely helpful and knowledgeable!! Great asset to the company and the store in Llandudno
2026年3月31日
Bensons For Beds - Llandudno226 からの回答
Thank you for the great feedback! We’re thrilled to hear Craig was so helpful and knowledgeable — a real asset to our Llandudno store. We’ll be sure to pass on your kind words,
Megan | Customer Care Specialist💜
Bensons For Beds - Llandudno226 からの回答
Really appreciate your review. It’s wonderful to hear the whole process was seamless from start to finish.
Wishing you all the best until next time,
Megan | Customer Care Specialist
Happy with purchase and advice provided…
Happy with purchase and advice provided by Llandudno staff.
2026年3月22日
Bensons For Beds - Llandudno226 からの回答
Thank you so much for giving us 5 stars Robyn! We’re really glad to hear you’re happy with your purchase and the advice provided by the Llandudno team. We truly appreciate your feedback,
Megan at Customer Care!💜
The lady who advised on the mattress in…
The lady who advised on the mattress in store. Explained about delivery, aftercare and the 49 nights policy were superb. The delivery drivers were also polite and knowledgeable.
2026年3月20日
Bensons For Beds - Llandudno226 からの回答
Thanks for the great review Ms Preston! So glad our in‑store expert could guide you through everything — from mattress know‑how to delivery and aftercare. We hope you love your new bed,
Megan at Customer Care😊
Helpful and friendly staff both in shop…
Helpful and friendly staff both in shop and delivery team.
2026年3月11日
Bensons For Beds - Llandudno226 からの回答
We’re so glad to hear our staff were helpful and friendly both in the shop and during delivery. Really appreciate your feedback,
Megan at Customer Care💜
From ordering to installation it was great.
From ordering to installation it was a smooth, pleasant experience.
The salesman in store was helpful without being pushy.
The day of delivery, I had a phone call from the delivery men to say they were on the way and roughly what time they'd be with me.
They installed the bed where I wanted and took all the packaging away. I couldn't have asked for a better service and would thoroughly recommend.
2026年2月19日
Bensons For Beds - Llandudno226 からの回答
So happy to hear everything went smoothly from order to installation! 🙌 Our team aims for helpful, not pushy — and it’s great to know the delivery crew nailed the timing, setup, and clean‑up too. Thanks for the wonderful recommendation,
Megan at Customer Care
Bensons For Beds - Llandudno226 からの回答
Amazing review Ellie— we love to hear it! 🚚✨ Thanks for making our day,
Megan at Customer Care
Excellent customer service
Excellent customer service in store, friendly helpful staff. Good communication throughout with emails and texts arranging delivery.
Delivery on time and again friendly and helpful staff.
2026年3月8日
Bensons For Beds - Llandudno226 からの回答
Yvonne,
We appreciate your wonderful feedback! We're so pleased to hear you received excellent customer service in our store from our friendly, helpful staff. It's great to know our communication regarding delivery was good, and that the delivery staff were friendly and helpful.
Team Bensons
Great purchasing experience
Very helpful staff, especially Dawn in the Llandudno store. Great service and communication. Everything was made easy for me. Plus love the bed I bought. Good assembly service, quick and efficient. Overall a very good experience and would recommend.
2026年2月26日
Bensons For Beds - Llandudno226 からの回答
Darryl Smith,
We appreciate your positive feedback! It's great to know our team offered such helpful service and communication, making everything easy. We're so glad you love your new bed and found the assembly quick and efficient.
Team Bensons
Excellent choice of beds/mattresses toSuit every budget
The assistant was very helpful and help me select the right choice of bed and mattress.
2026年2月28日
Bensons For Beds - Llandudno226 からの回答
Thank you for your feedback — we’re really glad to hear the assistant was very helpful and guided you to the right bed and mattress,
Megan at Customer Care!
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