Choosing a mattress in store was easy, agreed delivery date and time was met, and follow-up aftercare text was much appreciated. Job well done.
企業が回答しました
所在地
所在地を変更Unit 3d Mostyn Champneys Retail Park, Park Mostyn Broadway, LL30 1RY Llandudno, North Wales, GB
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レビュアーのコメントを見てみましょう
Victoria was absolutely fantastic! She was friendly, helpful and knowledgeable, making the whole process of buying my bed so easy and enjoyable. Nothing was too much trouble, and her excellent custome... もっと見る
企業が回答しました
The company took cash as payment for the items with walk in installments without any hassle at all.Great friendly and helpful staff,with fault free service from the purchase through to the delivery.Hi... もっと見る
企業が回答しました
The delivery men were excellent. They delivered on time and brought them both to different bedrooms after carrying them down many steps to our house. The shop assistant too was exceptional. Thank you... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Llandudno226 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 3d Mostyn Champneys Retail Park, Park Mostyn Broadway, LL30 1RY, Llandudno, North Wales, 英国
- 1492874821
4.8
優良
494件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Listening to what our requirements…
Listening to what our requirements were.
Relaxed approach and flexible when we were looking for different bed configurations.
2026年2月25日
Bensons For Beds - Llandudno226 からの回答
We're happy to hear that our team listened to your needs and provided flexibility with the bed configurations. Thank you for your positive feedback; we appreciate it.
Team Bensons
Sleepwell & Relax
That everything went as it should, from shopping in store to delivery Great experience & good to find these days
2026年2月25日
自発的なレビュー
Bensons For Beds - Llandudno226 からの回答
So glad everything went smoothly from shop to doorstep! Great experiences really are hard to find—thanks for sharing yours,
Megan at Customer Care 😊
Bensons For Beds - Llandudno226 からの回答
Thanks for the lovely review Kaye! Delighted our staff could be so helpful and friendly during your visit.
Thanks again for your support—it means a lot!
Megan at Customer Care⭐
Good personal service
2026年2月22日
Bensons For Beds - Llandudno226 からの回答
We’re really pleased to hear you enjoyed the personal service. We appreciate your feedback!
Megan at Customer Care😊
Exceptional salesperson and fabulous bed
2026年2月22日
Bensons For Beds - Llandudno226 からの回答
Thank you for your fantastic review Mr and Mrs Dixon! 😊 We’re thrilled to hear you had an exceptional experience with our salesperson and that you’re loving your new bed. Enjoy every comfortable night,
Megan at Customer Care
The sales process was lengthy but…
The sales process was lengthy but thorough and proved to be essential. Communication while waiting for delivery was very good. Delivery was excellent, again communication from driver kept me informed. Delivery of single mattress was up two flights of stairs but was not a problem for them. Advice on care from them before they left was also useful.
2026年2月22日
Bensons For Beds - Llandudno226 からの回答
Thank you for your detailed feedback Elaine! We’re pleased to hear that although the sales process was lengthy, it was thorough and ultimately essential in helping you choose the right product. It’s great to know communication throughout your wait for delivery was very good.
We hope to welcome you back soon!
Megan at Customer Care
Helpful service in the shop
Helpful service in the shop. Frequent updates on progress of delivery. Good product. Overall a sound experience.
2026年2月14日
Bensons For Beds - Llandudno226 からの回答
We appreciate you sharing your feedback. We're happy to hear that you received helpful service, frequent updates, and a good product, resulting in a sound experience. Thank you for your positive review – Lauryn at Customer Care 💜
Very professional and efficient
Very professional and efficient. Kept informed of our order status throughout.
2026年2月13日
Bensons For Beds - Llandudno226 からの回答
We appreciate your positive feedback! We're so happy to hear that you found our team professional and efficient, and that we kept you informed. Thank you for your positive review – Lauryn at Customer Care 💜
Helpful staff
Bought mattress from Bensons but wasn’t happy with it as problems with my back so went back to shop before the 40 day trial finished, the lady assistant was very helpful and we talked through and tried a lot of different mattresses she didn’t rush me or anything so ‘no pressure’ and hopefully I have the perfect mattress now to early to say yet and the delivery and collection were brilliant no hassle at all. Thank you
2026年2月12日
Bensons For Beds - Llandudno226 からの回答
We're happy to hear that the assistant was helpful and didn't rush you while choosing a new mattress. It's great to know that the delivery and collection were brilliant and hassle-free. Thank you!
Stewart - Bensons Team
Bensons For Beds - Llandudno226 からの回答
We appreciate you sharing that our staff was friendly and helpful! We are so happy you had a positive experience with us.
Stewart - Bensons Team
Friendly and knowledgeable staff at the…
Friendly and knowledgeable staff at the Llandudno shop. Very helpful in establishing our requirements and guiding us through the suitable mattresses. Patient while we tried them out and made our choice.
Delivery guys were in regular contact from the day prior to delivery. Arrived when they said they would. Very accommodating and helpful.
We only buy a mattress every 8 years, but I would highly recommend Bensons.
2026年2月11日
Bensons For Beds - Llandudno226 からの回答
We're happy to hear about your positive experience at the Llandudno shop! It's great that our staff were helpful in guiding you to the right mattress. We appreciate your feedback regarding the delivery team's communication and assistance. Thank you for recommending us!
Stewart - Bensons Team
All of the team from sales to delivery…
All of the team from sales to delivery were excellent
2026年2月9日
自発的なレビュー
Bensons For Beds - Llandudno226 からの回答
We appreciate you sharing that the team, from sales to delivery, was excellent! We're so glad you were happy with our service.
Verry satisfied customer
The service we had in the shop was brilliant.Lovely staff ,and the lady that served us was so friendly with good information.Don't see much like her these days.
The delivery lads again ,so polite .With delivery bang o time.And the message to say where they were on the journey was very helpful
2026年2月8日
Bensons For Beds - Llandudno226 からの回答
We're delighted to hear you received brilliant service in our shop from our friendly and informative staff. It's also great to know our delivery team were polite, punctual, and kept you updated.
Bensons For Beds - Llandudno226 からの回答
We're happy to hear that you and your dog felt welcome! Thank you for your positive feedback; it means a lot to us.
Victoria was amazing
Victoria was amazing. Very knowledgeable, very accommodating and was easy to chat with.
2026年1月30日
Bensons For Beds - Llandudno226 からの回答
Thank you for your lovely review Leon! We’re thrilled to hear that Victoria was amazing—knowledgeable, accommodating, and easy to chat with. We’ll be sure to pass on your kind words. We really appreciate you taking the time to share your experience,
- Megan at Customer Care💜
First class erxperiance at Bensons For Beds.
Stephanie, the sales assistant at Bensons For Beds in Llandudno was very helpful and possessed good product knowledge which assisted me in choosing the most suitable mattress for my back pain and within my budget.
2026年1月23日
Bensons For Beds - Llandudno226 からの回答
We appreciate you taking the time to share your experience. We're happy to hear that our sales assistant's product knowledge helped you choose a mattress suitable for your needs and budget.
Thanks for choosing us—we’re grateful!
Megan at Customer Care
From the first time I entered the shop…
From the first time I entered the shop to the moment the beds were delivered by Barry and his mate Everything went smoothly. Dawn and all her team in Llandudno were kind , efficient and informative, The only niggle was the 2 week delay in the delivery of the double , but I guess that was not the fault of Bensons but the manufacturer and the Christmas break,
2026年1月25日
Bensons For Beds - Llandudno226 からの回答
We're happy to hear that your experience went smoothly from start to finish. We appreciate your kind words regarding our team's efficiency and helpfulness. We also acknowledge the delivery delay and any inconvenience it caused. Thank you for your feedback.
Fantastic service and knowledgeable…
Fantastic service and knowledgeable staff - new mattress is perfect
2026年1月15日
Bensons For Beds - Llandudno226 からの回答
We appreciate your positive feedback! We're happy to hear that you received fantastic service and that our staff's knowledge helped you find a perfect new mattress.
Everything went very smoothly from…
Everything went very smoothly from ordering the beds to delivery.
2026年1月25日
Bensons For Beds - Llandudno226 からの回答
We're so happy everything went smoothly, from when you ordered the beds to when they were delivered. Thank you for your positive feedback.
From start to finish customers care was…
From start to finish customers care was top notch , really enjoying the bed would highly recommend bensons to anyone
2026年1月15日
Bensons For Beds - Llandudno226 からの回答
We're so glad to hear that our customer care was top-notch from the beginning and that you're enjoying the bed. We appreciate your recommendation very much!
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