Choosing a mattress in store was easy, agreed delivery date and time was met, and follow-up aftercare text was much appreciated. Job well done.
企業が回答しました
所在地
所在地を変更Unit 3d Mostyn Champneys Retail Park, Park Mostyn Broadway, LL30 1RY Llandudno, North Wales, GB
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レビュアーのコメントを見てみましょう
Victoria was absolutely fantastic! She was friendly, helpful and knowledgeable, making the whole process of buying my bed so easy and enjoyable. Nothing was too much trouble, and her excellent custome... もっと見る
企業が回答しました
The company took cash as payment for the items with walk in installments without any hassle at all.Great friendly and helpful staff,with fault free service from the purchase through to the delivery.Hi... もっと見る
企業が回答しました
The delivery men were excellent. They delivered on time and brought them both to different bedrooms after carrying them down many steps to our house. The shop assistant too was exceptional. Thank you... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Llandudno226 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 3d Mostyn Champneys Retail Park, Park Mostyn Broadway, LL30 1RY, Llandudno, North Wales, 英国
- 1492874821
4.8
優良
494件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bensons For Beds - Llandudno226 からの回答
We're so happy to hear that you enjoyed your stay with us and had such a wonderful experience. Thank you for your kind words!
Great Shopping Experience Victoria who we dealt with at the…
Victoria who we dealt with at the Llandudno branch was attentive, informative and most professional. As we wanted a mattress for an adjustable bed Victoria checked on what was suitable and appropriate for our needs. We did not feel pressured in any way and was given plenty of time to decide on our purchase.
2026年1月16日
Bensons For Beds - Llandudno226 からの回答
We appreciate you sharing your experience at the Llandudno branch. We're happy to hear that our staff was attentive, informative, and professional, ensuring you found a suitable mattress without feeling pressured. Thank you for your positive review.
Pleasant experience
We were welcomed soon after entering and explained what we were looking for. The assistant listened carefully and took us to a bed which was set up to judge the most suitable mattress. He then explained the various types and took us to various beds so we could judge for ourselves which one we liked. We didn't feel any pressure and he took our details so we could see the options, with prices, on email to peruse at home.
2026年1月14日
自発的なレビュー
Bensons For Beds - Llandudno226 からの回答
We're happy to hear that our team member listened carefully to your needs and guided you to the perfect mattress options. It's great you felt no pressure and could review the details at home. Thank you for your positive feedback.
Bensons For Beds - Llandudno226 からの回答
We’re so glad our team was helpful and knowledgeable – that’s exactly what we aim for! 💜 Thank you for your positive review - Lauryn at Customer Care
Friendly & knowledgeable…
Dawn was very friendly & knowledgeable & helped us find what we were looking for
2026年1月7日
Bensons For Beds - Llandudno226 からの回答
We appreciate you taking the time to leave us this great review! We are so happy to hear that our team was friendly, knowledgeable, and helpful.
Great products and staff
The staff are all very pleasant and helpful. Victoria is an outstanding member of the team extremely knowledgeable and answered all our questions thank you Peter & Eleanor
2026年1月10日
自発的なレビュー
Bensons For Beds - Llandudno226 からの回答
We’re so glad Victoria gave you outstanding service and answered all your questions – she’s a real credit to the team! 💜 Thank you for your positive review - Lauryn at Customer Care
Very helpful and full of knowledgeable…
Very helpful and full of knowledgeable about the products, went to great lengths to get the right products
2026年1月2日
Bensons For Beds - Llandudno226 からの回答
We appreciate you taking the time to share your feedback Joanna. We are happy to hear that our team was helpful and went the extra mile to find the right products.
Looking forward to seeing you again!
Megan at Customer Care
quick and easy
quick and easy, even the sales agent Steph was surprised. Bought two beds and a sofa bed inside 20 minutes. She was very efficient.
2026年1月2日
Bensons For Beds - Llandudno226 からの回答
Wow, that’s speedy shopping! Thanks for sharing—Steph will love hearing this!
Thanks for choosing us—we’re grateful!
Megan at Customer Care
Friendly and helpful staff
Friendly and helpful staff. Wide selection of products and decent prices.
2025年12月31日
Bensons For Beds - Llandudno226 からの回答
We’re so happy you found our team friendly and helpful, and loved the range of products! Thank you for your positive review – Lauryn at Customer Care 💜
Highly recommend
From purchase to delivery, the staff have been excellent, pleasant, good advice. I cannot fault Bensons in any way. Very rare these days to receive such good service. Highly recommend
2025年12月19日
自発的なレビュー
Bensons For Beds - Llandudno226 からの回答
We’re so happy to hear everything from purchase to delivery was excellent! Pleasant service, great advice, and a faultless experience are exactly what we aim for. Thank you for recommending us – it means so much! 💜 Thank you for your positive review – Lauryn at Customer Care
Friendly efficient process.
From the friendly, very helpful team instore, aiding us to find the right beds for our personal requirements , to the efficient, tidy work of the delivery team, we are very happy and impressed with the whole process from Bensons for beds. Very happy customers.
2025年12月11日
自発的なレビュー
Bensons For Beds - Llandudno226 からの回答
We appreciate you sharing your positive experience! We're happy to hear that our team helped you find the perfect beds and that the delivery was efficient and tidy.
Thank you, Team Bensons - Jess
Picking Simple
Jamie gave us in depth information on products which made our decision on picking our new mattress easy to make.
2025年11月29日
Bensons For Beds - Llandudno226 からの回答
Wow this is amazing! We really appreciate the time taken to leave us this review. We trust you will continue to experience great comfort with this mattress. Thank you, Stewart- Team Bensons
Steph is wonderful
Steph helped me and my partner out so much when finding the perfect mattress for us despite having thrown her neck out
2025年12月4日
Bensons For Beds - Llandudno226 からの回答
Thank you for sharing your experience! We’re so glad Steph was able to help you and your partner find the perfect mattress, even while powering through with a sore neck – that’s true dedication! We’ll make sure she sees your kind words. Wishing you both many nights of great sleep,
Megan at Customer Care
Bensons For Beds - Llandudno226 からの回答
We appreciate you taking the time to share your positive experience with our service and delivery. We're so glad you're happy!
Assistance in shop was very good
Assistance in shop was very good . Helped us decide on bed and matresses
2025年11月30日
Bensons For Beds - Llandudno226 からの回答
We're glad you received excellent assistance in choosing your new bed and mattresses. Thank you for sharing your positive experience!
Helpful
Looking for a bed & mattress for my brother who recently returned to uk. He actually liked the one I’d earmarked but needed to try several mattresses. Staff were very patient & helpful as I was persuading brother that getting the one he found most comfortable would be a good investment. Big sis is always right & I know he will appreciate a good night’s sleep when bed gets delivered.
2025年11月23日
Bensons For Beds - Llandudno226 からの回答
We're happy to hear that our team was patient and helpful while you assisted your brother! We appreciate you sharing that he found a comfortable mattress, and we hope he enjoys his investment in better sleep.
The sales team gave an excellent…
The sales team gave an excellent experience and guidance with choosing the correct product.
2025年11月25日
自発的なレビュー
Bensons For Beds - Llandudno226 からの回答
Thank you for your feedback! We’re delighted to hear that our sales team provided an excellent experience and guided you in choosing the right product. Your comments mean a lot to us and reflect the service we strive to deliver every day.
Thank you for your positive review 💜 – Lauryn at Customer Care
Bensons For Beds - Llandudno226 からの回答
Thank you for your feedback. We’re pleased to know you received good service. 💜 Thank you for your positive review – Lauryn at Customer Care.
Bensons For Beds - Llandudno226 からの回答
We're glad you enjoyed your experience. Thank you for your positive feedback; we appreciate it greatly.
Looking forward to welcoming you back soon,
Megan at Customer Care!
Very happy we went there
We popped into the shop after going to a rival big bed company. The difference was unbelievable in price and customer service. Dawn really listened to us and understood what we needed. There was no pushing us to things outside our price range, and they arranged for me to make a payment after payday with no fuss. Delivery was quickly arranged and they kept in touch over the phone via Dawn so that was a nice personal touch.
2025年9月5日
Bensons For Beds - Llandudno226 からの回答
This is a fantastic review! Thank you for taking time to leave us some positive comments. We are thrilled that you love your new product and that you had great service while shopping with us Thank you, Anthea. - Team Bensons
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