Store is well set out with a good range. Everything is clearly marked with bed information and price. We felt free to look around without any pressure from staff but they were on hand to answer questi... もっと見る
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We called into Bensons beds, the Llanelli store and were served by John. He immediately noticed our arrival in store and straight away he came over to help. John is a wonderful sales rep. He provided... もっと見る
Pros: - Their staff in the Llanelli store (Very helpful, always called to give updates) - Their delivery drivers (Very nice and professional guys) - Good product (only the first day however ve... もっと見る
As my wife and I are in our eighties we were a bit apprehensive and nervous in buying a new bed but the salesman ( John, at the Pemberton, Llanelli store ) immediately reassured us. He explained the... もっと見る
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企業情報
Bensons For Beds - Llanelli374 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 7 Parc Pemberton Retail Park, SA14 9UZ, Llanelli, Carmarthenshire, 英国
- 1554778340
4.8
優良
242件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly,welcoming and informative…
Friendly,welcoming and informative staff. The atmosphere of the store made us comfortable to take our time
2026年3月6日
Bensons For Beds - Llanelli374 からの回答
Thank you so much for your lovely review! We’re delighted to hear our team made you feel welcome and informed, and that the store atmosphere helped you take your time comfortably.
We truly appreciate your feedback.
Megan at Customer Care
Excellent service and quality
Excellent service and quality- plus great offers and blue light card accepted too!
2026年2月25日
Bensons For Beds - Llanelli374 からの回答
Thank you so much! We’re delighted you enjoyed the excellent service and quality — and great to hear our offers and Blue Light Card discount were a bonus too! 😊
We hope to welcome you back soon!
Megan at Customer Care
We went to Benson's on recommendation…
We went to Benson's on recommendation from our daughter who had bought a bed there .
Salesman John was informative and knowledgeable without being pushy.
2026年2月20日
Bensons For Beds - Llanelli374 からの回答
We're happy to hear that you visited us based on your daughter's recommendation. It's great to know that our salesman was helpful and informative without being overbearing.
Stewart - Team Bensons
Mattresses
Cameron and John in the Llanelli store were extremely knowledgeable and helpful. The mattresses which suited my needs were limited, but were sensible choices. Thank you for the efficient ordering service.
2026年2月13日
Bensons For Beds - Llanelli374 からの回答
We're happy to hear that you found the service in our store helpful and the choices sensible. We appreciate your positive feedback regarding the efficient ordering service.
- Jessica at Team Bensons
Efficient
Efficient, polite and the salesperson wasn't pushy and took the time to help us get the right bed.
2026年2月8日
Bensons For Beds - Llanelli374 からの回答
We're happy to hear that our salesperson was polite, efficient, not pushy, and helped you find the right bed! We appreciate your positive feedback.
The sales assistance at the store were…
The sales assistance at the store were very helpful and not at all pushy. The delivery was perfect.
2026年2月6日
Bensons For Beds - Llanelli374 からの回答
We appreciate you sharing your feedback. We're so happy to hear that our sales assistance was helpful and not pushy, and that the delivery was perfect.
Bensons For Beds - Llanelli374 からの回答
We appreciate you sharing that our team was courteous and helpful! We are so glad that you had a positive experience with us.
Never been in and out of so many beds.
Excellent service from bensons for beds. The salesman made sure we tried so many beds out and I’m glad he did as I would have probably chosen the wrong mattress for us.
10/10 bensons for beds.
2026年2月3日
Bensons For Beds - Llanelli374 からの回答
We're delighted to hear you received excellent service! It's great to know the salesperson helped you find the right mattress. Thank you for your positive feedback and 10/10 rating!
Fantastic service from John
Fantastic service from John at Bensons for Beds Llanelli!
I had a great experience at Bensons for Beds thanks to John. From the moment I walked in, he was friendly, knowledgeable, and never pushy. He took the time to really understand what I was looking for and explained all the options clearly, making the whole process easy and stress-free.
John’s product knowledge was excellent, and he helped me find the perfect bed to suit my needs and budget. You can tell he genuinely cares about customer satisfaction, not just making a sale.
Outstanding customer service from start to finish, I wouldn’t hesitate to recommend asking for John if you’re shopping at Bensons for Beds!
2026年2月2日
自発的なレビュー
Bensons For Beds - Llanelli374 からの回答
We're happy to hear about the fantastic service you received! It's great to know the team member was friendly, knowledgeable, and helpful, ensuring the process was stress-free. We appreciate you recommending our services.
Bensons For Beds - Llanelli374 からの回答
We're happy you received great service, felt no pressure, and found our advice helpful. We appreciate your positive feedback,
Megan at Customer Care
I visited Bensons Beds in Llanelli to…
I visited Bensons Beds in Llanelli to purchase a bed for the sole reason that they do IGel beds . I’ve had one before and honestly no other bed compares after having one . The store was clean and there was a good selection of quality beds there. I liked that no one came straight up to me and just enquired if I wanted help after a few minutes . Staff were so friendly and helpful . Brilliant store
2026年1月27日
自発的なレビュー
Bensons For Beds - Llanelli374 からの回答
We're happy to hear you found our store clean with a good selection of quality beds. We appreciate that you liked our team's approach and found them friendly and helpful. It's great you found the IGel bed you were looking for!
We truly appreciate your feedback.
Megan at Customer Care
Five Stars
I couldn’t recommend this company enough from start to finish the service was brilliant.
2026年1月23日
Bensons For Beds - Llanelli374 からの回答
We're happy to hear that you had such a brilliant experience with our service from beginning to end. Thank you for your positive feedback!
The Benson Delivery Team Process Let us Down
The Benson beds retail outlet with Cameron and his team are amazing So let down by the delivery team saying they are not allowed to unwrap the Simba mattress for us as it is mot a Bensons product even though Bensons sold the product both OAPs but my wife has lost 2 discs in her lower back was a struggle for me to unpack a 54 kilo box and lift the mattress on to the bed
2026年1月16日
自発的なレビュー
Bensons For Beds - Llanelli374 からの回答
We appreciate your feedback and we're sorry to hear about the trouble you experienced with the delivery of your Simba mattress. We'll look into why the delivery team was unable to assist with unpacking it, and we'll address this internally.
Bensons For Beds - Llanelli374 からの回答
We are so happy to hear that you found our customer service fantastic and friendly! We appreciate you taking the time to leave us this great feedback.
Bensons For Beds - Llanelli374 からの回答
We’re so glad you received very good service – that’s what we aim for every time! 💜 Thank you for your positive review - Lauryn at Customer Care
Bensons For Beds - Llanelli374 からの回答
We're glad you felt comfortable making your decision. Thank you for your positive review – Lauryn at Customer Care 💜
The salesman’s name was Ian
The salesman’s name was Ian. He was extremely helpful without being pushy which made me feel at ease to browse & ended up making a purchase
2025年12月19日
Bensons For Beds - Llanelli374 からの回答
We’re so glad Ian made your experience comfortable and stress-free! Helpful without being pushy is exactly what we aim for, and it’s fantastic to hear you felt at ease while browsing. 💜 Thank you for your positive review – Lauryn at Customer Care
Bensons For Beds - Llanelli374 からの回答
We’re thrilled to hear that our team delivered outstanding service and met all your requests! Your feedback means the world to us, and we’re so glad we could make your experience seamless. 💜 Thank you for your positive review – Lauryn at Customer Care
Amazing sales assistant
The sales assistant , John, made all the difference to our purchase. Very efficient and polite. And mostly helpful
2025年11月27日
Bensons For Beds - Llanelli374 からの回答
We're happy to hear that the sales assistant's efficiency, politeness, and helpfulness positively impacted your purchase. Thank you for your positive feedback!
Very happy customer
Very good service from ordering to delivery smooth no fuss and very professional
2025年11月20日
Bensons For Beds - Llanelli374 からの回答
We’re thrilled to hear your experience from ordering to delivery was seamless and hassle-free! Providing professional, fuss-free service is exactly what we strive for.
Thank you for your positive review – Lauryn at Customer Care 💜
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