John who served me was very polite, professional and was able to find me the correct bed for my need's. He also explained the process exactly to what was going to happen
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レビュアーのコメントを見てみましょう
I am very pleased with the experience of choosing a new bed at Bensons for Beds. The staff were knowledgeable and friendly , helping us make the right choice. Their communication post sales was excell... もっと見る
企業が回答しました
Store is well set out with a good range. Everything is clearly marked with bed information and price. We felt free to look around without any pressure from staff but they were on hand to answer questi... もっと見る
企業が回答しました
Staff in shop were very helpful and knowledgeable. The after sales service kept you updated with delivery details. And the delivery staff were friendly, helpful and knew what they were doing.
企業が回答しました
企業情報
Bensons For Beds - Llanelli374 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 7 Parc Pemberton Retail Park, SA14 9UZ, Llanelli, Carmarthenshire, 英国
- 1554778340
4.8
優良
232件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
Great service
I was dealt with personally by the manager of the store. Very happy
2025年10月3日
Bensons For Beds - Llanelli374 からの回答
We're happy to hear that you received great service! We appreciate your positive feedback and are glad you were dealt with personally.
Take care,
Megan at Customer Care
The service i had was exceptional
The service i had was exceptional, they helped me to get my order in a time that suits, they personally friendly and welcoming.
2025年9月10日
Bensons For Beds - Llanelli374 からの回答
Thank you for your kind words! We are so happy to hear that our team was able to assist you and provide exceptional service. We truly value your support and look forward to serving you in the future.
Helpful and very friendly staff helped…
Helpful and very friendly staff helped us to decide what type of bed we wanted .We said what type of mattress we wanted and he came up with some ideas for us to think about
2025年7月30日
Bensons For Beds - Llanelli374 からの回答
We appreciate your feedback! We're happy to hear that our friendly staff were helpful in guiding you to decide on the perfect bed and mattress options.
Take care,
Megan at Customer Care
New bed
Salesman was great with my partner and me talked us through all different kinds of beds and had great banter with us
2025年8月30日
Bensons For Beds - Llanelli374 からの回答
We're glad you enjoyed your experience! It's great to hear the salesperson provided helpful information and a fun atmosphere while assisting you and your partner. Thanks for your feedback, Megan at Customer Care
Bensons For Beds - Llanelli374 からの回答
We appreciate your feedback and are so glad you found our sales assistant excellent, informative, and not pushy.
Take care,
Megan at Customer Care
The assistant was very helpful and knew…
The assistant was very helpful and knew all the products in great detail. Also some very good advice and no pressure. Enjoyed the experience.
2025年8月28日
Bensons For Beds - Llanelli374 からの回答
Hi Custhelen Thomasomer, Thanks for taking the time to let us know about your experience, we are so glad you are happy. Thank you for the amazing review, Llanelli Store
The staff(Ian) was very helpful and…
The staff(Ian) was very helpful and patient. It was really wonderful to be served by such a great guy.
2025年8月28日
Bensons For Beds - Llanelli374 からの回答
We appreciate you taking the time to share your experience. We're so happy to hear that our staff was helpful and patient. It's wonderful to know you were well-served.
Take care, Megan at Customer care
Very easy purchase with great help and…
Very easy purchase with great help and care from Ian. Many options were shown to us and we received good advice and were impressed by Ian's on knowledge on the subject.
2025年8月12日
Bensons For Beds - Llanelli374 からの回答
Thank you for your kind words! We take pride in providing excellent customer service and knowledgeable assistance. We're thrilled to hear that Ian went above and beyond to make your purchase experience easy and enjoyable. Thank you for choosing us, Megan at Customer Care!
Good range of products
Store is well set out with a good range. Everything is clearly marked with bed information and price. We felt free to look around without any pressure from staff but they were on hand to answer questions and to provide advice. We found the advice particularly helpful once we had narrowed down our selection. We found Cameron particularly helpful in this respect with his friendly and no pressure approach. He managed to put together a good value for money package for us and provided detailed product advice about our options.
2025年8月4日
自発的なレビュー
Bensons For Beds - Llanelli374 からの回答
Hi Les Sigrist, we are so pleased you are happy with your product and the experience you have received. Thank you for the amazing review, Llanelli Store
Flawless experience. Thank you
Ian couldn’t have been more helpful! We were encouraged to try all the mattress options from all price ranges and there was no hint of hurrying us along or pushing certain options on us. It was all about what was best for us. Thank you. I will definitely recommend Bensons to others!
2025年8月1日
Bensons For Beds - Llanelli374 からの回答
Thank you for such wonderful feedback! Our team is dedicated to providing top-notch service and ensuring our customers find the perfect mattress. We appreciate your recommendation and look forward to helping others find their ideal sleep solution. Sweet dreams!
Bensons For Beds - Llanelli374 からの回答
Thank you for your kind words! We take pride in providing knowledgeable service and creating excellent customer experiences. It was a pleasure to serve you, Megan at Customer Care
Just a nice bloke who I hitted it of with straight away. The type of salesperson, well actually not trying to sell just good advice, so I ended up buying the bed.Top bloke and a sense of humour.
Just a nice bloke who I was a no pressure salesman.
2025年7月6日
Bensons For Beds - Llanelli374 からの回答
Hi David Williams, we are so pleased you are happy with your product and the experience you have received. Thank you for the amazing review, Llanelli Store
Excellent professional service
2025年7月25日
Bensons For Beds - Llanelli374 からの回答
We are thrilled to hear that you received excellent professional service! It's our goal to always provide top-notch service to our valued customers. Thank you for choosing us, Megan at Customer Care
Amazing service
From going into my local store to the delivery of my Tempur mattress, I can not praise the staff of Bensons for Beds.
I was kept updated the whole time and delivery was quick and the delivery men were very efficient.
2025年6月5日
自発的なレビュー
Bensons For Beds - Llanelli374 からの回答
We're happy to hear that you had such a positive experience, from your local store visit to the efficient delivery of your new Tempur mattress. We appreciate your kind words regarding our team's service and updates. Sleep well Gill, Megan at Customer Care
I visited the llanelli and John was…
I visited the Llanelli store and John was absolutely fantastic, the service and expertise provided by him was outstanding. Five stars.
2025年5月9日
自発的なレビュー
Bensons For Beds - Llanelli374 からの回答
Thank you for your kind words! We are so glad to hear that you had a fantastic experience at our Llanelli store with John. We truly value our knowledgeable and dedicated team members who provide outstanding service to our customers. It means the world to us that you have given us five stars. Thank you for choosing our store!
Nice friendly staff
The gentleman that served us in the Llanelli store was very professional and lovely. Apologised for the delay in the bed being delivered but that was out of his control. Would recommend this store to friends and family.
2025年4月28日
Bensons For Beds - Llanelli374 からの回答
Hi Michelle Roberts, we are so pleased you are happy with your product and the experience you have received. Thank you for the amazing review, Llanelli Store
Bensons For Beds - Llanelli374 からの回答
Hi Steve Hopkins, Thanks for taking the time to let us know about your experience, we are so glad you are happy. We are always more than happy to assist you if anything else comes up. Take care!
Love your products and also the…
Love your products and also the exceptional service by sales staff.
2025年4月21日
Bensons For Beds - Llanelli374 からの回答
Thank you so much Camilla Lynch , for letting us know about your great experience, we love hearing good news.
Excellent store and Manager was very…
Excellent store and Manager was very helpful and knowledgeable
2025年4月19日
自発的なレビュー
Bensons For Beds - Llanelli374 からの回答
Hi Allan Lloyd, Thanks for taking the time to let us know about your experience, we are so glad you are happy. We are always more than happy to assist you if anything else comes up. Take care! The Llanelli Store!
Quick easy purchase of Dulopilow
Quick easy purchase of Dulopilow - pillow had changed characteristics since previous purchase of product. Salesman explained difference - very helpful and cheerful
2025年4月18日
Bensons For Beds - Llanelli374 からの回答
Hi Jw, Thanks for taking the time to let us know about your experience, we are so glad you are happy. We are always more than happy to assist you if anything else comes up. Take care!
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