Were given lots of time and advice until we found the right bed for us. Assistant was not pushy but made sure we were happy with bed before purchase. Small minor part was missing on delivery but repla... もっと見る
企業が回答しました
所在地
所在地を変更Unit 6 White City Retail Park, Old Trafford, M16 0RP Manchester, Greater Manchester, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I phoned the store in Manchester, right opposite Manchester United Football Stadium, on to discuss purchasing a king size firm mattress. I spoke to a lovely guy by the name of Marcus. Thank you so... もっと見る
I am very impressed with this company. I had to use their exchange guarantee and they were extremely helpful and friendly. I have no hesitation in recommending them.
The guys in store helped out a lot. Not pestering us as soon as we walked in. That's what made us go back in. Helpful and give us more options than what they had on display. The communication after o... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Manchester White City596 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 6 White City Retail Park, Old Trafford, M16 0RP, Manchester, Greater Manchester, 英国
- 1618770581
4.7
優良
619件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Clear communication regarding delivery
Clear communication regarding delivery, friendly delivery guys, good experience all round
2026年8月2日
Bensons For Beds - Manchester White City596 からの回答
Thank you for your fantastic review! We're delighted to hear that you experienced clear communication regarding your delivery and found our delivery team friendly. We appreciate your positive feedback and are glad you had a good experience all around.
Team Bensons
Bensons For Beds - Manchester White City596 からの回答
We are so happy to hear that your mattress was delivered! Our team works hard to ensure timely and efficient deliveries. We hope you enjoy a good night's sleep on your new mattress. Thank you for choosing our business!
The Best!
Benson For Beds have a stunning array of beds to choose from. The bed that was chosen needed to arrive after a certain date and I was happy they could delay the order for me. The staff were friendly and obliged. The bed arrived in pieces and in perfect condition. Outstanding service.
2026年7月21日
自発的なレビュー
Bensons For Beds - Manchester White City596 からの回答
Thank you for your fantastic review! We're thrilled to hear that you found such a great selection of beds to choose from and that our team was able to accommodate your requested delivery date.
Thank you for your kind words about our service. We truly appreciate your feedback and your support, and we hope you enjoy your new bed for many years to come! 😊
Bensons for Beds Superb
Bensons for Beds at White City Retail Park are a great team. I walked in explaining what I wanted and I was taken straight to the bed. No trying to sell me anything else, no pushy sales patter. Tony was very helpful. Highly recommend this store for its professionalism.
2026年7月23日
自発的なレビュー
Bensons For Beds - Manchester White City596 からの回答
Thank you for your fantastic feedback! We truly appreciate your recommendation and your kind words. Thank you for choosing Bensons for Beds, and we hope you enjoy your new bed! 😊
Bensons For Beds - Manchester White City596 からの回答
We are so pleased to hear you received great service. Thank you for sharing your positive feedback with us!
Thank you for your positive review - Lauryn at Customer Care 💜
Really good customer service in store…
Really good customer service in store and when delivering. Updates given of the time of delivery making things a lot easier
2026年7月13日
Bensons For Beds - Manchester White City596 からの回答
We're so pleased you received really good customer service in-store and with your delivery. It's wonderful to hear that the updates made things a lot easier for you. Thank you for your kind feedback!
5* Service
Great experience, thoroughly recommend calling and talking to a human. They put me at ease and could not have been more helpful.
2026年7月8日
自発的なレビュー
Bensons For Beds - Manchester White City596 からの回答
We're so pleased to hear you had such a great experience and that our team was able to put you at ease. It's wonderful that you found them so helpful!
White City Manchester highly recommended
Max was very knowledgable and professional. Would highly recommend White City Manchester for great customer service especially Max
2026年7月4日
自発的なレビュー
Bensons For Beds - Manchester White City596 からの回答
We're so pleased our team member was knowledgeable and professional, and that you received great customer service. Thank you for your kind feedback!
7am sharp, speedy delivery up to 3 floor. Gorgeous bed.
Gorgeous bed. Speedy delivery. Great service.
2026年7月5日
Bensons For Beds - Manchester White City596 からの回答
We're so happy to hear you love your gorgeous bed and our speedy delivery and great service. Thank you for your wonderful feedback!
Problems with Back
The Lady in store was great and the delivery men were friendly, quick and effective The mattress that I purchases was extra firm as there are times when my sciatica plays up. The mattress is fantastic no problems with my back The pillow I purchase is great for side sleepers I have a brilliant nights sleep and find it hard to get up in the mornings as I just want to stay in bed
2026年7月3日
Bensons For Beds - Manchester White City596 からの回答
We're so pleased to hear you had such a positive experience with us! It's wonderful that our in-store team and delivery colleagues were friendly and effective. We're especially glad to know your new mattress is fantastic for your back and that your pillow is perfect for a brilliant night's sleep.
Team Bensons
Great in-store experience.
We thought the salesman Tony was very knowledgeable and helpful. He was perfect in his approach and information. He really did a great job and should be recognised as an excellent ambassador for the brand
2026年6月29日
Bensons For Beds - Manchester White City596 からの回答
We're so pleased our team member was knowledgeable and helpful, providing perfect information. It's wonderful to hear they did a great job!
Team Bensons
Great service
Create service in store with knowledgeable and helpful advice. Delivery drivers were very courteous. End to end a very good service. Thank you Oh, and the mattresses are fantastic.
2026年6月16日
Bensons For Beds - Manchester White City596 からの回答
We're so pleased our team provided knowledgeable and helpful advice, and that our delivery drivers were courteous. We appreciate your kind words about our service and mattresses!
Team Bensons
Staff were really helpful and…
Staff were really helpful and approachable. They were able to give good advice based on the kind of mattress I wanted. Thankyou especially to Scott for your help.
2026年6月13日
Bensons For Beds - Manchester White City596 からの回答
We're so pleased our team was helpful and approachable, providing good advice. We appreciate your kind words!
Team Bensons
Bensons For Beds - Manchester White City596 からの回答
We're so glad you enjoyed our service and products! We appreciate your kind words.
Team Bensons
Bensons For Beds - Manchester White City596 からの回答
Thank you for your feedback.
Team Bensons
Bought a mattress supposed to be no…
Bought a mattress supposed to be no movement from partner. Expensive and doesnt work. Bought expensive pillow for better breathing. Filled with synthetic filling that has moved around and that doesnt work. Very disappointed with quality and miss information. Also originally sent wrong mattress
2026年1月14日
自発的なレビュー
Bensons For Beds - Manchester White City596 からの回答
We’re very sorry to hear about your experience and apologise for the issues with your mattress and pillow, as well as the delays you encountered. This is not the standard we expect. Your feedback will be shared with the relevant teams for review. Thank you for bringing this to our attention.
Staff were very helpful/patient with an…
Staff were very helpful/patient with an older customer; explained choices very well.
2026年6月6日
Bensons For Beds - Manchester White City596 からの回答
We're pleased our team was helpful and patient, explaining choices well. Thank you for your kind feedback!
Team Bensons
Bensons For Beds - Manchester White City596 からの回答
We're glad you enjoyed our beds. It looks like you selected 1 star instead of 5. We would really appreciate it if you could change this to a 5.
Team Bensons
Bensons For Beds - Manchester White City596 からの回答
We are so glad to hear our staff provided professional service. Thank you for sharing your positive experience.
Team Bensons
Excellent service from start to finish
Excellent service from start to finish. I received clear and thoughtful updates throughout the entire process, from placing the order to delivery. The quality of the products is outstanding, and both the sales team and delivery staff were extremely polite, friendly, and professional. A wonderful experience overall. Highly recommended!
2026年5月2日
自発的なレビュー
Bensons For Beds - Manchester White City596 からの回答
We are so pleased to hear you had such an excellent experience with us! It's wonderful that you received clear updates and found the product quality outstanding. We appreciate your kind words about our professional and friendly team. Thank you for your high recommendation!
Team Bensons
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。