Angela was so helpful, showing us all the matresses she thought would suit our needs. As we tested each one and gave an opinion she then selected a different one to allow us to choose. Not pushy at al... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
From the minute we walked into the metro centre Gateshead store Tony was most helpful and very professional. He took the time to show us round the show room, pointed out bensons 3 step promise/guarant... もっと見る
企業が回答しました
Angela was super helpful. She took her time with us explaining about the different mattresses and, helped us narrow our decision down based on our needs. Before we finalised the sale Angela went tho... もっと見る
企業が回答しました
Plenty time to browse around the shop without getting hasled by sales people. Louise was on hand to answer any questions and give advice if needed. Bed we ordered is very comfortable and delivery dri... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Metro Centre279 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 7 Metro Retail Park, NE11 9XU, Gateshead, Tyne And Wear, 英国
- 1914606158
4.9
優良
539件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The customer service in the metro…
The customer service in the metro centre store was brilliant.
Just took my time to choose the mattress, without any pressure.
Plenty of helpful information from the member of staff too.
2025年3月23日
Bensons For Beds - Metro Centre279 からの回答
We appreciate you sharing your positive experience at our Metro Centre store. We're happy to hear that our staff provided helpful information without any pressure, allowing you to choose the perfect mattress. Take care, Megan at Customer Care
The lads on the day were really great…
The lads on the day were really great and sorted everything I wanted and also the service with bensons from start to finish was exceptional
2025年3月20日
自発的なレビュー
Bensons For Beds - Metro Centre279 からの回答
We're happy to hear that the team sorted everything you wanted. It's great to know the service you received from start to finish was exceptional. Take care, Megan at Customer Care
Bensons For Beds - Metro Centre279 からの回答
We're happy to hear that you had a great experience. Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care
Very helpful lady at Metro Centre store…
Very helpful lady at Metro Centre store helped me order my new bed. I would definitely recommend the store to friends and family.
2025年2月25日
Bensons For Beds - Metro Centre279 からの回答
We're happy to hear that our team member at the Metro Centre store provided such helpful assistance during your bed order. We appreciate your recommendation to friends and family! Take care, Megan at Customer Care
Great service!!
It was an easy transaction from beginning to end, very knowledgeable and helpful staff. We actually did not go in to buy, we were going elsewhere and just checking prices etc, Bensons was by far a better service and better quality.
2025年3月12日
Bensons For Beds - Metro Centre279 からの回答
We're happy to hear that you found our service helpful and the transaction easy. We appreciate you choosing us over other options and value your feedback on our quality. Thanks for sharing your experience, Megan at Customer Care
Our experience in store was great
Our experience in store was great, the staff were all friendly and super helpful. Our sales person, Andrew was really knowledgeable and offered great advice. They’ve got a really cool firmness test bed to see which type of mattress suits you :)
2025年3月11日
Bensons For Beds - Metro Centre279 からの回答
We're happy to hear that you had a great in-store experience! It's wonderful to know our staff were friendly and helpful, and that you found the firmness test bed useful. We appreciate your feedback, Megan at Customer care
Just all round ease of the process
Just all round ease of the process
Good knowledgeable staff
Felt comfortable during the process to achieve the best deal
2025年3月1日
Bensons For Beds - Metro Centre279 からの回答
We appreciate you sharing your experience! We're happy to hear that the process was easy and that you felt comfortable getting the best deal with our knowledgeable staff. Take care, Megan at Customer Care
Excellent customer service from Louise
2025年2月28日
Bensons For Beds - Metro Centre279 からの回答
We appreciate your feedback! We are so glad that you received excellent customer service. It is our pleasure to help our customers. Take care, Megan at Customer Care
Great purchasing experience
Great customer service both in store and delivery. Always kept informed of purchase/delivery.
2025年2月26日
自発的なレビュー
Bensons For Beds - Metro Centre279 からの回答
We appreciate your positive feedback and are so glad you were kept informed and had great customer service both in store and with the delivery. Take care, Megan at Customer Care
Great service ease of trying beds out…
Great service ease of trying beds out and staff even moved mattresses around to help us decide
2025年2月23日
自発的なレビュー
Bensons For Beds - Metro Centre279 からの回答
We're delighted to hear that you found our service great and appreciated the ease of trying our beds. It's wonderful our staff could assist you so well! Thank you, Megan at Customer Care
having had a extremely helpful and…
having had a extremely helpful and knowledgeable member of staff made it a pleasure shopping in store
Peter Mccoy was really pleasant and helpful
2025年2月23日
Bensons For Beds - Metro Centre279 からの回答
We appreciate you sharing your positive experience! We're happy to hear that a knowledgeable member of our staff made your shopping trip a pleasure.
Take care, Megan at Customer Care
Bensons For Beds - Metro Centre279 からの回答
We appreciate you taking the time to share your positive experience with our team's service; it means a lot to us. Take care, Megan at Customer Care
Benson for beds Metro centre
We spent a long time choosing beds and mattresses, as we needed two sets. We went round all the shops and only in Benson for beds Metro centre we got the most favourable offer.
Louise is a great advisor I would recommend!
2025年2月14日
自発的なレビュー
Bensons For Beds - Metro Centre279 からの回答
We're happy to hear that you found the perfect beds and mattresses with us after a long search. We're glad our advisor was so helpful and provided a favourable offer. Thank you for recommending us, Megan at Customer Care
The sales lady
The sales lady, Louise, was very helpful and knowledgeable. The fact that we were able to pay interest free credit also helped
2025年2月17日
Bensons For Beds - Metro Centre279 からの回答
We're happy to hear that our team member was helpful and knowledgeable! We're also glad the interest-free credit option was beneficial for you. Thanks for your feedback, Megan at Customer Care
Bensons For Beds - Metro Centre279 からの回答
We appreciate you sharing your positive experience! We are so glad our staff was helpful and provided good service without pressure.
Take care, Megan at Customer Care
It was a lovely peaceful environment
The Store was a lovely peaceful environment. Angela was very helpful and spent time with me discussing my requirements. Cant wait to take delivery and hopefully enjoy a restful sleep on my new Slumberland mattress
2025年2月9日
Bensons For Beds - Metro Centre279 からの回答
We appreciate you sharing your experience in our store! We're happy to hear that our team member was helpful in discussing your needs. We hope you enjoy your new Slumberland mattress and have restful sleep! Take care, Megan at Customer Care
Great customer service experience that…
Great customer service experience that really made the difference in deciding to purchase a new bed from Bensons.
2025年2月10日
自発的なレビュー
Bensons For Beds - Metro Centre279 からの回答
We're glad our customer service helped you decide to purchase a new bed. Thank you for sharing your positive experience with us, Megan at Customer Care
Well informed friendly sales person…
Well informed friendly sales person (Louise). She gave us all the details of the product we desired without any coercion. It was altogether an enjoyable experience. We suggest look after your best staff!
2025年2月5日
Bensons For Beds - Metro Centre279 からの回答
We appreciate you sharing your positive experience. We're happy to hear that our team member provided you with detailed information without pressure, making your visit enjoyable. We appreciate your review, Megan at Customer Care
Friendly staff
The staff were very friendly. We already knew what we wanted so it was a relaxed visit.
2025年2月3日
Bensons For Beds - Metro Centre279 からの回答
We appreciate your feedback and are glad you had a relaxed visit with our friendly staff. It's great to know you knew what you wanted!
Take care,
Megan at Customer Care
Bensons For Beds - Metro Centre279 からの回答
We appreciate you sharing that our staff was well trained, polite, and friendly! We value your feedback and hope to see you again. Take care,
Megan at Customer Care
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。