Bensons For Beds - Newport Iow レビュー 

114
•
TrustScore 5段階評価の4.5

4.7

Unit 1 Towngate Retail Park, James Street, PO30 5HF Newport, Isle Of Wight, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

What brilliant service i received. The staff were so helpful and welcoming, i explained my requirements and they showed me a selection that filled them. I went for a storage ottoman bed which was easy... もっと見る

企業が回答しました

5つ星のうち5の評価

Bensons For Beds - Isle of Wight, Newport Store - Sleep expert was Jo Amazing experience. We were greeted as we arrived in store by Jo and we were asked if we needed any help. We said yes as k... もっと見る

企業が回答しました

5つ星のうち3の評価

The mattress was wrongly priced on the sign on the bed compared to the checkout. Person who served us did honour the sign price but seemed reluctant to do so unless we scanned some QR code in the sto... もっと見る

企業が回答しました

5つ星のうち5の評価

Sales person, Jo, gave us excellent service. She tested us with their computerised special bed to see which mattress firmness would suit us. She gave us plenty of time to look at beds and lots of inf... もっと見る

企業が回答しました


企業情報

  1. 寝室家具店
  2. ・
  3. ベッド専門店
  4. マットレス専門店
  5. 寝具店

Bensons For Beds - Newport Iow について

当該企業による記述

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

連絡先

  • Unit 1 Towngate Retail Park, James Street, PO30 5HF, Newport, Isle Of Wight, 英国

4.7

優良

TrustScore 5段階評価の4.5

114件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(114)

過去12か月のレビュー数: 26,554件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Good choice

Good choice. Jack was very professional and helpful. Gave us the information and then gave us time and space to look around by ourselves

2026年7月25日
Bensons For Beds - Newport Iow ロゴ

Bensons For Beds - Newport Iow からの回答

Thank you for your wonderful review! We're delighted to hear that Jack provided such professional and helpful service during your visit. We really appreciate your kind feedback and are pleased you found a good choice that suited your needs. Thank you for choosing Bensons for Beds, and we hope to welcome you back again in the future! 😊

5つ星のうち5の評価

spot on service so helpful and honest…

Spot on service, and really helpful advice thank you to Tom W . We found exactly what we were after.

2026年7月23日
自発的なレビュー
Bensons For Beds - Newport Iow ロゴ

Bensons For Beds - Newport Iow からの回答

We're so pleased to hear you received spot-on service and helpful advice. It's wonderful that you found exactly what you were after. Thank you for your positive feedback!

5つ星のうち5の評価

A very helpful lady helped us choose…

A very helpful lady helped us choose the correct mattress and base.then was kept informed all the way until delivery everything went very smoothly.can’t recommend this company enough.

2026年7月16日
Bensons For Beds - Newport Iow ロゴ

Bensons For Beds - Newport Iow からの回答

We're so pleased to hear that our team member was very helpful in assisting you to choose the correct mattress and base. It's wonderful that you were kept informed and everything went smoothly until delivery.

Thank you for your positive review - Lauryn at Customer Care

5つ星のうち5の評価

Isle of Wight

Chap in store fantastic. Whole team kept us Utd throughout. Delivery came as expected, delivery guys really helpful. Overall experience super!

2026年7月17日
Bensons For Beds - Newport Iow ロゴ

Bensons For Beds - Newport Iow からの回答

We're so pleased to hear that the team in-store was fantastic and kept you informed throughout. It's wonderful that your delivery arrived as expected and that the delivery team was really helpful.

5つ星のうち3の評価

Single bed purchase

The mattress was wrongly priced on the sign on the bed compared to the checkout. Person who served us did honour the sign price but seemed reluctant to do so unless we scanned some QR code in the store so he could have a discount code to put on their computer. It took ages to get the discount code until i stood in the middle of the carpark to get mobile signal. Bed isnt delived yet so cant comment on delivery service yet

2026年7月9日
Bensons For Beds - Newport Iow ロゴ

Bensons For Beds - Newport Iow からの回答

Thank you for sharing your experience. We sincerely apologise for the pricing discrepancy and the inconvenience you faced with the QR code and mobile signal. We understand how frustrating this must have been. We're glad our team honoured the sign price, and we'll address this feedback internally.

5つ星のうち5の評価

I am a repeat customer

From start to finish, professional, friendly, helpful and great quality service and items. I have brought 3 beds and 2 bedside tables from them and 4 mattress protectors. All are high quality and well made.
All staff in store and delivery staff were fantastic

2026年7月3日
Bensons For Beds - Newport Iow ロゴ

Bensons For Beds - Newport Iow からの回答

We're so pleased to hear about your consistently professional, friendly, and helpful experience with us. It's wonderful that you've found the beds, bedside tables, and mattress protectors to be of high quality and well-made. We truly appreciate your kind words about our staff.

Team Bensons

5つ星のうち5の評価

Good service from sales person

Good service from sales person, provided information & help in choosing

2026年6月26日
Bensons For Beds - Newport Iow ロゴ

Bensons For Beds - Newport Iow からの回答

We're so pleased our team provided good service and helped you with your choices. Thank you for your feedback!

Team Bensons

5つ星のうち5の評価

Great stock

Great stock, calm welcoming staff that have great knowledge and good at pairing what you want with what they have. Came away with exactly what I wanted.

2026年6月26日
Bensons For Beds - Newport Iow ロゴ

Bensons For Beds - Newport Iow からの回答

We're so pleased you found our staff welcoming and knowledgeable, and that you left with exactly what you wanted. Thank you!

Team Bensons

5つ星のうち5の評価

Superb customer service

Superb customer service. Tom Wilkinson was so helpful and knowledgable

2026年6月15日
Bensons For Beds - Newport Iow ロゴ

Bensons For Beds - Newport Iow からの回答

We're so pleased our team provided such superb, helpful, and knowledgeable service. Thank you for your feedback!

Team Bensons

5つ星のうち5の評価

We received excellent assistance about…

We received excellent assistance about your various beds, quality and suitability for our different needs.
We were well informed in a very friendly manner.

2026年6月11日
Bensons For Beds - Newport Iow ロゴ

Bensons For Beds - Newport Iow からの回答

We're so pleased you received excellent assistance and felt well-informed in a friendly manner. We appreciate your kind words!

Team Bensons

5つ星のうち5の評価

What a great service

What a great service. Incredible professional staff, especially Jack. Fast and efficient service. Well done.

2026年6月4日
Bensons For Beds - Newport Iow ロゴ

Bensons For Beds - Newport Iow からの回答

We're so pleased you received great, fast, and efficient service from our professional staff. Thank you for your kind words.

Team Bensons

5つ星のうち5の評価

EASY PEASY

The sales team extremely helpfull and knowledgeable and setting up the funding % free was easy and straightforward

2026年5月22日
Bensons For Beds - Newport Iow ロゴ

Bensons For Beds - Newport Iow からの回答

We're so pleased our team was helpful and knowledgeable, and that setting up funding was easy! Thank you for your wonderful feedback.

Team Bensons

5つ星のうち5の評価

Friendly and helpful team.

Helpful team, friendly BUT not pushy.
Good service even if you made the wrong choice of mattress.

2026年5月21日
Bensons For Beds - Newport Iow ロゴ

Bensons For Beds - Newport Iow からの回答

We are so glad to hear our team was helpful and friendly, without being pushy. We appreciate your kind words!

Team Bensons

5つ星のうち5の評価

Excellent customer service

Brilliant customer experience, provided excellent knowledgeable advice ensuring we chose a bed suitable for our needs

2026年5月18日
Bensons For Beds - Newport Iow ロゴ

Bensons For Beds - Newport Iow からの回答

We're so pleased you had a brilliant customer experience and received excellent, knowledgeable advice to find your perfect bed!

Team Bensons - Jess

5つ星のうち5の評価

Thomas the i o w manager was absolutely…fantastic

Thomas the i o w manager was absolutely amazing with everything would highly recommend him for his time and help with our purchase

2026年5月11日
Bensons For Beds - Newport Iow ロゴ

Bensons For Beds - Newport Iow からの回答

That’s wonderful to hear! 😊 Thomas sounds absolutely brilliant—thank you for sharing such kind words about the Island of Wight team. We’re so pleased he took great care of you and helped make your purchase such a positive experience. We’ll be sure to pass on your recommendation! ⭐

5つ星のうち5の評価

Very knowledgeable rep mattresses

Very knowledgeable rep mattresses, lovely helpful staff

2026年5月3日
Bensons For Beds - Newport Iow ロゴ

Bensons For Beds - Newport Iow からの回答

Thank you for your kind feedback! We’re so pleased you found our mattress expert knowledgeable and the team helpful 😊

5つ星のうち5の評価

Staff in store so helpful

Staff in store so helpful, very knowledgeable. Updates on how order was progressing very helpful. Arrived on time.

2026年5月8日
Bensons For Beds - Newport Iow ロゴ

Bensons For Beds - Newport Iow からの回答

We're happy to hear that our staff was helpful and knowledgeable! We appreciate your feedback regarding the updates on your order and its timely arrival.

Team Bensons

5つ星のうち5の評価

we were look after very well the staff…

we were look after very well the staff went out of their way to help us

2026年4月30日
Bensons For Beds - Newport Iow ロゴ

Bensons For Beds - Newport Iow からの回答

We are so glad to hear that our team provided you with exceptional support and assistance. Thank you for sharing your positive experience!

Team Bensons

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