What brilliant service i received. The staff were so helpful and welcoming, i explained my requirements and they showed me a selection that filled them. I went for a storage ottoman bed which was easy... もっと見る
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所在地
所在地を変更Unit 1 Towngate Retail Park, James Street, PO30 5HF Newport, Isle Of Wight, GB
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レビュアーのコメントを見てみましょう
Bensons For Beds - Isle of Wight, Newport Store - Sleep expert was Jo Amazing experience. We were greeted as we arrived in store by Jo and we were asked if we needed any help. We said yes as k... もっと見る
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The mattress was wrongly priced on the sign on the bed compared to the checkout. Person who served us did honour the sign price but seemed reluctant to do so unless we scanned some QR code in the sto... もっと見る
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Sales person, Jo, gave us excellent service. She tested us with their computerised special bed to see which mattress firmness would suit us. She gave us plenty of time to look at beds and lots of inf... もっと見る
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企業情報
Bensons For Beds - Newport Iow について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 1 Towngate Retail Park, James Street, PO30 5HF, Newport, Isle Of Wight, 英国
4.7
優良
114件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lovely lady served us very helpful in…
Lovely lady served us very helpful in us finding the right mattress.
2026年1月26日
Bensons For Beds - Newport Iow からの回答
We're so glad to hear that our team member was very helpful in guiding you to the right mattress! Thank you for your positive feedback.
Bensons For Beds - Newport Iow からの回答
We're so glad that you received great delivery and that everything was assembled properly! Thank you for your positive feedback.
Great service!
Jo at Bensons for Beds in Newport, Isle of Wight was extremely helpful, not least patient whilst we made up our mind which mattress to purchase! Looking forward to delivery in just over a week’s time! Thank you Jo 😊
2026年1月15日
Bensons For Beds - Newport Iow からの回答
We're delighted to hear that you found our team member in Newport helpful and patient while choosing your mattress. We appreciate your feedback and hope you enjoy your new mattress upon delivery!
Good Variety of Beds
The store was clean, the staff were all really helpful without being pushy. I was recommended to go to Bensons for Beds by my son and daughter in law who were also very happy with their experience. Bonus was 25% off. We are yet to received our new bed, base and headboard but judging by our initial experience we were very happy. Jack, Newport Isle of Wight branch, deserves a mention for his patience, knowledge and guidance,
2025年12月29日
自発的なレビュー
Bensons For Beds - Newport Iow からの回答
We're happy to hear that you had a positive experience in our store. We appreciate you mentioning our team member's patience, knowledge, and guidance. Thank you for your positive review – Lauryn at Customer Care 💜
Having only completed the purchase of…
Having only completed the purchase of the item and agreed a delivery date I consider that this may ne a little previous
2025年11月27日
Bensons For Beds - Newport Iow からの回答
Thank you for your feedback. We acknowledge that you feel this request might be a bit premature, considering you just made the purchase and scheduled delivery.
Explaining the product
The people who dealt with us we're very helpful & knowledgeable about the bed we had selected.
Also we have a hoped for delivery date according to the completion of our property but she said if it changes let her know to change the delivery date
2025年11月17日
Bensons For Beds - Newport Iow からの回答
We're happy to hear that the team members assisting you were so helpful and knowledgeable about your bed selection. We appreciate you letting us know, and we're ready to adjust your delivery date if needed!
Thanks again for your support—it means a lot!
Megan at Customer Care
Mixed experience!
The assistant repeatedly called me "my lovely" which was most irritating as she was young enough to be my granddaughter! Paying for both delivery and collection of the old mattress is frustrating and detracts from a favourable headline price. I was however with the timeliness of the quoted delivery time.
2025年11月12日
Bensons For Beds - Newport Iow からの回答
Thank you for sharing your feedback. We’re sorry that the interaction and delivery costs didn’t meet your expectations, and we’ll review your comments to improve our service.
I can confirm your order has since been delivered and we thank you for your patience.
Kind regards,
Lauryn – Customer Care
Bensons For Beds - Newport Iow からの回答
We are happy to hear that you had such a wonderful experience with us Tyrone. Thank you for your positive feedback,
Megan at Customer Care
Bensons For Beds - Newport Iow からの回答
We’re thrilled to hear you found our service professional, knowledgeable, and ahead of the competition! That’s exactly what we strive for—delivering expertise and value that truly stands out.
Thank you for an amazing review Tony – Lauryn at Customer Care 💜
Excellant customer service would…
Excellant customer service would recommend to any one
2025年10月12日
自発的なレビュー
Bensons For Beds - Newport Iow からの回答
We appreciate you recommending us and are happy to hear that you had excellent customer service. Thank you for your positive feedback!
Please feel free to recommend us to friends and family,
Megan at Customer Care
Great product and experience
Joe was great and helped us choose the right mattress. Great communication and smooth delivery
2025年9月23日
Bensons For Beds - Newport Iow からの回答
We're happy that our service helped you choose the perfect mattress. It's great to hear you experienced excellent communication and smooth delivery.
We’d love to see you again in the future.
Megan at Customer Care
Helpful and accommodating staff
The bed advisor , Jo was very helpful and friendly …. She listened attentively and was tuned into our needs .
As it was, we ended up with one single electric bed and one Kingsize bed , and one Kingsize bed frame which were all old stock , the 2 mattresses are very comfortable and each item was at an incredibly low price . I bought everything for the price of one Kingsize I gel mattress .
As she was so helpful , it encourages me at a later date to replenish our pillows and maybe even to purchase one of those fantastic gel mattresses from Bensons .
Thank you !
2025年10月13日
Bensons For Beds - Newport Iow からの回答
Thanks so much! We’re glad you’re loving the comfort and value. Looking forward to helping you again soon! Megan at Customer Care🛏️😊
All went well frorm start to finish
All went well from ordering very helpful and delivery was very good all on time all in all top marks jack and staff really helpful
2025年10月2日
Bensons For Beds - Newport Iow からの回答
We appreciate you sharing your positive experience! We're happy to hear that you found the ordering process and delivery very helpful and on time.
Thank you,
Lauryn at Customer Care
very informative and helpful
Joseph was very informative and helped us find a suitable mattress, bed frame and headboard. We have decided to hold fire until financially we feel comfortable spending on such a large purchase but we would feel comfortable approaching Bensons when we are ready.
2025年9月21日
自発的なレビュー
Bensons For Beds - Newport Iow からの回答
We're happy to hear that our colleague was very informative and helpful during your visit. We appreciate you considering us for your purchase and are here to help when you're ready.
Thank you,
Lauryn at Customer Care.
Excellent shopping experience
Jo was very helpful without being pushy, gave clear explanations of the various ranges, especially around choosing the mattress, and as much time as we needed to try and retry until we felt confident with our choice. At no time did she imply that one type of mattress was'better' than another, for example based on price; simply helping us to make a personal choice.
2025年9月23日
Bensons For Beds - Newport Iow からの回答
We're happy to hear that you felt supported during your mattress selection. It's great to know that our team member provided clear explanations and gave you the time needed to make a confident choice. Thank you for your positive feedback.
Thank you,
Lauryn at Customer Care.
First clss
From the buying experience and to delivery bensons were all very helpful and professional I will definitely be using bensons again
2025年9月19日
Bensons For Beds - Newport Iow からの回答
We're happy to hear that you found our team helpful and professional throughout your buying and delivery experience. We appreciate your feedback and look forward to assisting you again!
Thank you,
Lauryn at Customer Care.
Better result than we last time and we got there in the end
Better result than we last time and got what we
2025年9月9日
Bensons For Beds - Newport Iow からの回答
We're happy to hear that you got what you wanted and had a better result this time. Thank you for your positive feedback!
Best Wishes,
Megan at Customer Care
Very good staff
2025年8月27日
Bensons For Beds - Newport Iow からの回答
Thank you for your 5 star review Mr Ford. We appreciate your kind words, Megan at Customer Care
Great experience from the store through…
Great experience from the store through to delivery and assembly
2025年8月5日
自発的なレビュー
Bensons For Beds - Newport Iow からの回答
Hi Lynne St, we are so pleased you are happy with your product and the experience you have received. Thank you, and have a fantastic day!
Bensons for Beds
Newport
Great friendly staff member .very…
Great friendly staff member .very knowledgeable about my needs .
2025年7月13日
自発的なレビュー
Bensons For Beds - Newport Iow からの回答
Thank you for your kind words! We strive to provide excellent customer service and are thrilled to hear that our staff member was able to assist you with your needs. We appreciate your support and look forward to seeing you again soon, Megan at Customer Care
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