We were very impressed by the young salesman in store when we visited. He was very knowledgeable about the products, but at the same time we did not feel pressurised to buy.
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レビュアーのコメントを見てみましょう
The Manageress at Northwich (Sarah) was wonderful sales assistant. Kind, patient and clearly explained each bed. Followed by the step by step o% loan purchasing. Received helpful free bedding items i... もっと見る
企業が回答しました
Visited Benson Northwich on the off chance that they may have a signal mattress I could purchase & take home instantly, which they did which was a huge relief as I was struggling to find a supplier. B... もっと見る
企業が回答しました
My in-store experience was excellent, and the staff were very helpful. It's critical to try a mattress before you buy in my opinion and Benson's is one of the few places you can that.
企業が回答しました
企業情報
Bensons For Beds - Northwich600 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 4a Northwich Retail Park, CW9 5LY, Cheshire, Cheshire, 英国
- 1606352657
4.6
優良
324件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good old Bensons for Beds
Son needed a new bed and I had great feedback from a friend who recommended Bensons. Mike in the store was superb from start to finish - patient, kind and knowledgeable
No hard sell either! All options explored in detail without being overwhelming
2025年11月8日
自発的なレビュー
Bensons For Beds - Northwich600 からの回答
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Great experience with Bensons
Great experience with Bensons, nice friendly sales person, delivered on time and overall great service. Not tried new mattress yet as waiting to decorate room.
2025年11月3日
Bensons For Beds - Northwich600 からの回答
We're happy to hear that you had a great experience with our friendly salesperson and timely delivery. Thank you for your positive feedback. We hope you enjoy your new mattress after decorating,
Megan at Customer Care
Brandon was very helpful
Brandon was very helpful, friendly, knowledgeable and patient. Excellent store
2025年10月23日
Bensons For Beds - Northwich600 からの回答
We're happy to hear that you had such a positive experience! We appreciate you mentioning the helpfulness and knowledge of our team. Thanks for your feedback,
Megan at Customer Care!
Very nice lady and good display for…
Very nice lady and good display for trying out mattresses
2025年10月19日
Bensons For Beds - Northwich600 からの回答
We're happy you found our team member helpful and enjoyed trying our mattresses. Thank you for your positive feedback; we appreciate it. – Lauryn at Customer Care 💜
Good product knowledge and helpful with…
Good product knowledge and helpful with any questions
2025年10月12日
Bensons For Beds - Northwich600 からの回答
We're happy to hear that our product knowledge and assistance with questions were helpful. We appreciate your positive feedback,
Megan at Customer Care
Friendly and really helpful.
2025年9月30日
Bensons For Beds - Northwich600 からの回答
Thank you for your amazing review Susana! We're here whenever you need us!
Take care,
Megan at Customer Care
Great experience
Great experience, purchased a new mattress. Assistant Mark was very helpful and advised on best choice and care needed for long term care
2025年9月8日
Bensons For Beds - Northwich600 からの回答
We're happy you had a great experience and found our advice helpful in choosing your new mattress and learning about its long-term care. Thanks for your feedback!
Best Wishes,
Megan at Customer Care
Great purchase, VERY helpful staff
Visited Benson Northwich on the off chance that they may have a signal mattress I could purchase & take home instantly, which they did which was a huge relief as I was struggling to find a supplier. Brandon was a great help went above & beyond to find a suitable mattress at a price that suited my budget & even helped me fit it into my vehicle. All together a very pleasurable experience, would highly recommend. A+
2025年9月1日
Bensons For Beds - Northwich600 からの回答
We're so glad to hear that you found the perfect mattress with us! It's great to know that we could provide a solution when you needed it most and that you had a pleasurable experience. We appreciate your recommendation!
Take care,
Megan at Customer Care
Sarah was very helpful and did not put…
Sarah was very helpful and did not put any pressure to make a decision.
2025年8月31日
Bensons For Beds - Northwich600 からの回答
We're happy to hear that you found our team member helpful and felt no pressure. Thank you for your positive feedback; we appreciate it.
Take care,
Megan at Customer Care
Impressive array of mattresses on show…
Impressive array of mattresses on show within the store to sample . Polite , informative member of staff helping choosing our choice of mattress .
Interest free credit on many beds & mattresses.
2025年8月26日
Bensons For Beds - Northwich600 からの回答
We're happy to hear that you were impressed with our mattress selection and that our staff was helpful in guiding you to the right choice. We appreciate you mentioning the interest-free credit option!
Take care,
Megan at Customer care
B4B Northwich helped by Sherol.
Attended B4B in Northwich and was helped by Sherol.
Great experience, super helpful and friendly, explained all my options perfectly and was very patient with me for all my questions as this was the first time ever that I went shopping for a mattress.
We even measured my pressure points via a special bed/machine and she advised me accordingly.
Would absolutely go again - Maikel.
2025年8月15日
自発的なレビュー
Bensons For Beds - Northwich600 からの回答
We're happy to hear that you had a great experience in Northwich. It's wonderful that our team member was so helpful and patient while explaining your options. We appreciate you mentioning the pressure point measurement. Thank you for your positive feedback, Megan at Customer Care
A great purchasing experience
The sales guys in the branch were really good to deal with. They don’t chase you around, checked you were on and not in the slightest bit pushy. Particular well done to the young guy who served us, he knew his mattresses!
2025年8月20日
Bensons For Beds - Northwich600 からの回答
We're happy to hear that you had such a positive experience with our team! It's great to know that you appreciated their helpful, no-pressure approach and expertise. Thanks for your feedback, Megan at Customer Care
Great help from the younger lad in…
Great help from the younger lad in store - I don't know his name unfortunately but great service and an easy process.
2025年8月13日
Bensons For Beds - Northwich600 からの回答
We're happy to hear that you had a positive experience in our store. We appreciate you acknowledging the great service you received, and we thank you for your feedback. Take care,
Megan at Customer Care
Bensons For Beds - Northwich600 からの回答
We're happy to hear that you had a nice experience buying a bed. We appreciate you mentioning how helpful our team member was! Take care,
Megan at Customer Care
Always friendly and knowledgeable…
Always friendly and knowledgeable staff. Excellent delivery service.
2025年7月31日
Bensons For Beds - Northwich600 からの回答
Thank you for your kind review! Our team takes pride in providing exceptional customer service and prompt delivery. We appreciate your support, Megan at Customer Care
Satisfied customer
Quality products, friendly staff who didn't pressurise you. Very happy with the service.
2025年7月26日
Bensons For Beds - Northwich600 からの回答
Thank you for your kind words! We are thrilled to know that you had a positive experience with our products and team. We strive to provide quality products and a pressure-free atmosphere for our customers. Your satisfaction is our top priority. Thanks for choosing us, Megan at Customer Care
Sleep Easy Purchase
A most satisfactory experience at the showroom and with delivery, which included assembly and removal of all packaging. The bed is so comfy!
2025年7月6日
自発的なレビュー
Bensons For Beds - Northwich600 からの回答
Thank you for sharing your positive experience with us! We take pride in providing excellent customer service and ensuring a seamless delivery and assembly process. We are thrilled to hear that you love your new comfy bed, Megan at Customer Care
The service was excellent
The service was excellent. Staff extremely helpful. We have previously used Bensonsvsnd our most recent visit was as good as the previous one. Would recommend.
2025年7月4日
Bensons For Beds - Northwich600 からの回答
Thank you for your kind words! Our team takes great pride in providing excellent service and assisting our customers. We're thrilled to hear that your recent visit was just as good as your previous one. We truly appreciate your recommendation. Thank you for choosing us, Megan at Customer Care
The bed I wanted was on display
The bed I wanted was on display, at a good price and the sales assistant was helpful
2025年6月13日
Bensons For Beds - Northwich600 からの回答
We're so glad the sales assistant was helpful and you found the bed you wanted at a good price! Thank you for your feedback, Megan at Customer Care
Bensons For Beds - Northwich600 からの回答
We're glad you enjoyed your experience with us! We appreciate you noting our selection and relaxed atmosphere. Thanks for your feedback, Megan at Customer Care
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