The Manageress at Northwich (Sarah) was wonderful sales assistant. Kind, patient and clearly explained each bed. Followed by the step by step o% loan purchasing. Received helpful free bedding items i... もっと見る
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Visited Benson Northwich on the off chance that they may have a signal mattress I could purchase & take home instantly, which they did which was a huge relief as I was struggling to find a supplier. B... もっと見る
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Great service. Very knowledgeable and friendly staff who helped us choose the correct mattresses for our specific needs. Good choice in our local Northwich store. Seen by Lewis who was very helpful... もっと見る
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Attended B4B in Northwich and was helped by Sherol. Great experience, super helpful and friendly, explained all my options perfectly and was very patient with me for all my questions as this wa... もっと見る
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企業情報
Bensons For Beds - Northwich600 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 4a Northwich Retail Park, CW9 5LY, Cheshire, Cheshire, 英国
- 1606352657
4.6
優良
317件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Professional service delivery and…
Professional service delivery and installation of bed by polite personnel Very satisfied with the quality
2026年8月30日
Bensons For Beds - Northwich600 からの回答
We're so pleased to hear you received professional service and that our personnel were polite during the delivery and installation of your bed. It's wonderful to know you are very satisfied with the quality!
Team Bensons
Great experience
Great experience in store choosing our bed, very knowledgeable sales guy, no pressure sales, so much better than buying online, you need to test the mattress!
2026年8月14日
Bensons For Beds - Northwich600 からの回答
We're so glad you had a great in-store experience finding your perfect bed! We agree, testing a mattress is essential, and we appreciate your kind words about our knowledgeable sales team.
Team Bensons
start to finish great service
2026年8月8日
Bensons For Beds - Northwich600 からの回答
We are so pleased to hear that you experienced great service from start to finish. Thank you for your wonderful feedback!
Team Bensons
Bensons For Beds - Northwich600 からの回答
We are so pleased to hear that our team was extremely helpful, proficient, and courteous. We truly appreciate your kind words and positive feedback!
Team Bensons
The shop staff especially francesca
The shop staff especially francesca
Was so helpful and when it was delivered the two men were so polite and did everything xx
2026年8月6日
Bensons For Beds - Northwich600 からの回答
We're so pleased to hear that our shop staff provided such helpful service and that the delivery team was polite and efficient. Thank you for your wonderful feedback!
Team Bensons
Really easy to order online
Really easy to order online, quick delivery and a great price. Chris and Adam delivered the mattress on time and were very friendly, professional and efficient with the delivery.
2026年8月3日
Bensons For Beds - Northwich600 からの回答
Hi Jo,
Thank you for your fantastic review!
We're delighted to hear that ordering online was easy, the delivery was quick, and that you found great value with your purchase. It's especially wonderful to hear that Chris and Adam provided such friendly, professional, and efficient service. We'll be sure to pass your kind comments on to them.
We hope you enjoy your new mattress and sleep well,
Megan | Customer Care Specialist✨
Very helpful overall
Very helpful in the store.
The delivery driver Chris and his assistant Adam were great, nothing was too much trouble.
We are very pleased with the quality and finish of our new mattress.
2026年8月6日
Bensons For Beds - Northwich600 からの回答
We're so pleased to hear you had a great experience in-store! It's wonderful that our delivery team, Chris and Adam, were so helpful and that you're very happy with the quality and finish of your new mattress.
Team Bensons
Great choice and helpful staff
Great service. Very knowledgeable and friendly staff who helped us choose the correct mattresses for our specific needs. Good choice in our local Northwich store. Seen by Lewis who was very helpful and friendly
2026年7月24日
Bensons For Beds - Northwich600 からの回答
We're so pleased to hear you received great service at our Northwich store! It's wonderful that our staff were knowledgeable and friendly, helping you choose the correct mattresses for your specific needs. Thank you for your positive feedback.
Team Bensons
We had a great experience
We had a great experience. The lady was lovely, informative and helpful. I like to browse in my own time with-out any pressure and I was given the space to do this. I would certainly recommend.
2026年7月25日
Bensons For Beds - Northwich600 からの回答
Thank you for your lovely review! We're delighted to hear you had a great experience and felt well supported by our team. It's wonderful to know you appreciated the relaxed, no-pressure approach while browsing. Thank you for your recommendation, and we hope to see you again soon! 😊
Friendly service
2026年7月20日
Bensons For Beds - Northwich600 からの回答
We are so pleased to hear that you experienced great service and found our staff to be wonderful. Thank you for your kind feedback!
Thank you for your positive review - Lauryn at Customer Care
Staff were extremely helpful and…
Staff were extremely helpful and knowledgeable with all the items I wanted to buy
2026年7月16日
Bensons For Beds - Northwich600 からの回答
We're so pleased to hear that our staff were extremely helpful and knowledgeable regarding the items you were interested in. Thank you for your kind feedback!
Great experience great quality
A great service and pleasant staff, i am now having a great nights sleep
2026年7月9日
Bensons For Beds - Northwich600 からの回答
We're so pleased to hear you received great service and found our staff pleasant. It's wonderful to know you're now enjoying a great night's sleep!
Very poor
Upon ordering i found bits of information not explained and consequently losing first delivery spot. After that issue I found northwith store and delivery team at northwich incredibly poor lacking customer focus/empathy hugely spoiling the experience. It felt very disjointed between areas within bensons and the employees I spoke to did not represent any sort of customer focus displaying no empathy or focus to either us as the customer or bensons as their employer
2026年6月4日
自発的なレビュー
Bensons For Beds - Northwich600 からの回答
Thank you for taking the time to share your feedback. We are very sorry to hear about the issues you experienced with your order and the subsequent delivery. We understand how frustrating it must have been to lose your initial delivery slot due to unclear information.
We are particularly concerned to hear about your experience with our store and delivery team in Northwich. It is clear that we fell short in providing the customer focus and empathy we strive for, and we sincerely apologize for the disjointed experience and the lack of support you felt. Your comments have been shared with the relevant teams for immediate review and action.
Great service
The people serving in the store were very helpful and supportive during the selection and purchase of the bed. This was the second occasion I’ve purchased a bed from Benson’s for beds.
2026年7月10日
Bensons For Beds - Northwich600 からの回答
We're so pleased to hear that our team was very helpful and supportive during your bed selection and purchase. It's wonderful to know you've chosen us for your second bed!
Bensons For Beds - Northwich600 からの回答
We're so pleased your service was easy and friendly. Thank you!
Team Bensons
Well organised good all round service…
Well organised good all round service Good communication.very informative on products
2026年6月11日
Bensons For Beds - Northwich600 からの回答
We're so pleased you found our service well-organised and informative. Thank you for your kind feedback!
Team Bensons
Lady helping us was very helpful and…
Lady helping us was very helpful and thorough. Some challenges with the systems you use which if improved will help your people immensely
2026年6月2日
Bensons For Beds - Northwich600 からの回答
Thank you for your feedback — We are really pleased to hear our colleague was so helpful and thorough during your visit.
We appreciate your comments regarding our systems and will be sure to pass this feedback on to the relevant team, as improvements here can make a big difference.
Very helpful and informative staff
Very helpful and informative staff. Straightforward ordering process
2026年5月31日
Bensons For Beds - Northwich600 からの回答
We're so pleased our staff was helpful and our ordering process was straightforward. Thank you for your kind feedback!
Team Bensons
Excellent service
Excellent service , very helpful , bed delivered and set up, will definitely be using them again
Lady in store at Northwich , very helpful and delivery guys also were excellent
2026年5月29日
自発的なレビュー
Bensons For Beds - Northwich600 からの回答
We're so pleased you received excellent service and found our team very helpful. We're glad your bed was delivered and set up perfectly. Thank you for your kind feedback!
Team Bensons
The staff were very helpful and patient.
2026年5月25日
Bensons For Beds - Northwich600 からの回答
We're so pleased you found our team helpful and patient. We appreciate your feedback!
Team Bensons
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