Great service. Very knowledgeable and friendly staff who helped us choose the correct mattresses for our specific needs. Good choice in our local Northwich store. Seen by Lewis who was very helpful... もっと見る
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レビュアーのコメントを見てみましょう
We had a great experience. The lady was lovely, informative and helpful. I like to browse in my own time with-out any pressure and I was given the space to do this. I would certainly recommend.
企業が回答しました
The Manageress at Northwich (Sarah) was wonderful sales assistant. Kind, patient and clearly explained each bed. Followed by the step by step o% loan purchasing. Received helpful free bedding items i... もっと見る
企業が回答しました
Visited Benson Northwich on the off chance that they may have a signal mattress I could purchase & take home instantly, which they did which was a huge relief as I was struggling to find a supplier. B... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Northwich600 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 4a Northwich Retail Park, CW9 5LY, Cheshire, Cheshire, 英国
- 1606352657
4.6
優良
310件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great choice and helpful staff
Great service. Very knowledgeable and friendly staff who helped us choose the correct mattresses for our specific needs. Good choice in our local Northwich store. Seen by Lewis who was very helpful and friendly
2026年7月24日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
We had a great experience
We had a great experience. The lady was lovely, informative and helpful. I like to browse in my own time with-out any pressure and I was given the space to do this. I would certainly recommend.
2026年7月25日
Bensons For Beds - Northwich600 からの回答
Thank you for your lovely review! We're delighted to hear you had a great experience and felt well supported by our team. It's wonderful to know you appreciated the relaxed, no-pressure approach while browsing. Thank you for your recommendation, and we hope to see you again soon! 😊
Bensons For Beds - Northwich600 からの回答
We're so pleased to hear that our store manager provided such a detailed explanation. Thank you for sharing your positive feedback!
Team Bensons
Friendly service
2026年7月20日
Bensons For Beds - Northwich600 からの回答
We are so pleased to hear that you experienced great service and found our staff to be wonderful. Thank you for your kind feedback!
Thank you for your positive review - Lauryn at Customer Care
Staff were extremely helpful and…
Staff were extremely helpful and knowledgeable with all the items I wanted to buy
2026年7月16日
Bensons For Beds - Northwich600 からの回答
We're so pleased to hear that our staff were extremely helpful and knowledgeable regarding the items you were interested in. Thank you for your kind feedback!
Great experience great quality
A great service and pleasant staff, i am now having a great nights sleep
2026年7月9日
Bensons For Beds - Northwich600 からの回答
We're so pleased to hear you received great service and found our staff pleasant. It's wonderful to know you're now enjoying a great night's sleep!
Very poor
Upon ordering i found bits of information not explained and consequently losing first delivery spot. After that issue I found northwith store and delivery team at northwich incredibly poor lacking customer focus/empathy hugely spoiling the experience. It felt very disjointed between areas within bensons and the employees I spoke to did not represent any sort of customer focus displaying no empathy or focus to either us as the customer or bensons as their employer
2026年6月4日
自発的なレビュー
Bensons For Beds - Northwich600 からの回答
Thank you for taking the time to share your feedback. We are very sorry to hear about the issues you experienced with your order and the subsequent delivery. We understand how frustrating it must have been to lose your initial delivery slot due to unclear information.
We are particularly concerned to hear about your experience with our store and delivery team in Northwich. It is clear that we fell short in providing the customer focus and empathy we strive for, and we sincerely apologize for the disjointed experience and the lack of support you felt. Your comments have been shared with the relevant teams for immediate review and action.
Great service
The people serving in the store were very helpful and supportive during the selection and purchase of the bed. This was the second occasion I’ve purchased a bed from Benson’s for beds.
2026年7月10日
Bensons For Beds - Northwich600 からの回答
We're so pleased to hear that our team was very helpful and supportive during your bed selection and purchase. It's wonderful to know you've chosen us for your second bed!
Bensons For Beds - Northwich600 からの回答
We're so pleased your service was easy and friendly. Thank you!
Team Bensons
Well organised good all round service…
Well organised good all round service Good communication.very informative on products
2026年6月11日
Bensons For Beds - Northwich600 からの回答
We're so pleased you found our service well-organised and informative. Thank you for your kind feedback!
Team Bensons
Lady helping us was very helpful and…
Lady helping us was very helpful and thorough. Some challenges with the systems you use which if improved will help your people immensely
2026年6月2日
Bensons For Beds - Northwich600 からの回答
Thank you for your feedback — We are really pleased to hear our colleague was so helpful and thorough during your visit.
We appreciate your comments regarding our systems and will be sure to pass this feedback on to the relevant team, as improvements here can make a big difference.
Very helpful and informative staff
Very helpful and informative staff. Straightforward ordering process
2026年5月31日
Bensons For Beds - Northwich600 からの回答
We're so pleased our staff was helpful and our ordering process was straightforward. Thank you for your kind feedback!
Team Bensons
Excellent service
Excellent service , very helpful , bed delivered and set up, will definitely be using them again
Lady in store at Northwich , very helpful and delivery guys also were excellent
2026年5月29日
自発的なレビュー
Bensons For Beds - Northwich600 からの回答
We're so pleased you received excellent service and found our team very helpful. We're glad your bed was delivered and set up perfectly. Thank you for your kind feedback!
Team Bensons
The staff were very helpful and patient.
2026年5月25日
Bensons For Beds - Northwich600 からの回答
We're so pleased you found our team helpful and patient. We appreciate your feedback!
Team Bensons
They where very helpful in the shop
They where very helpful in the shop, and went through all the options when buying the bed.
2026年5月16日
Bensons For Beds - Northwich600 からの回答
We're so glad our team provided helpful assistance and guided you through all the options!
Team Bensons
Great Experience
Fantastic service from instore advice to delivery the service was second to none. The staff were friendly and helpful.
Overall a great customer experience
2026年5月20日
自発的なレビュー
Bensons For Beds - Northwich600 からの回答
We are so pleased to hear you received fantastic service and had a great customer experience. Thank you for your kind words!
Team Bensons - Jess
Bought a mattress from the store in…
Bought a mattress from the store in Northwich and the customer service is great! Brandon was good and he let us test out all the mattresses and was helpful in us choosing the right mattress for us. The mattress is great for us and wasn’t too costly! Love it after months of horrible nights of sleep can finally be well rested
2026年5月18日
Bensons For Beds - Northwich600 からの回答
We're so glad to hear about your positive experience at our Northwich store! It's wonderful that our team helped you find the perfect mattress and that you're now enjoying restful nights. Thank you for sharing your feedback!
Team Bensons - Jess
We visited the Northwich store
We visited the Northwich store. Sarah was lovely and helped us to work out exactly what type of mattress we needed. She gave us plenty of time to try all options out - very helpful! Just waiting for our new bed to be delivered now.
2026年5月10日
Bensons For Beds - Northwich600 からの回答
We're delighted to hear about your positive experience at our store! It's wonderful that our colleague provided such helpful guidance, giving you ample time to find the perfect mattress. We hope you enjoy your new bed!
Team Bensons - Jess
Quick friendly service
Quick friendly service , good value.
Delivered on time .
Chest of drawers wasn’t easy to assemble.
2026年5月10日
Bensons For Beds - Northwich600 からの回答
We're happy to hear that you found our service quick and friendly and appreciated the value and timely delivery. We'll review the chest of drawers assembly.
Team Bensons
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