Visited the Botley Road Oxford store and Kurtis was extremely helpful and knowledgable. He helped us find the right mattress in no time at all. Great service and would highly recommend visiting this s... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The sales representatives were very friendly and helped us to find a perfect bed which met our health requirements. I highly recommend castelle in Oxford branch, she is very helpful.
企業が回答しました
Max was the best sales rep I've encountered in a while. I didn't know a lot about what mattress I wanted, but after telling him a little about me, he made a recommendation then talked me through what... もっと見る
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Excellent customer service in store (Oxford) and delivered on time as expected. Unfortunately when we unpacked a mattress, it had a stain/mark on the side. Not ideal, although it will be covered by a... もっと見る
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企業情報
Bensons For Beds - Oxford680 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 5 Botley Road Retail Park, Botley Road, OX2 0HA, Oxford, Oxfordshire, 英国
- 1865202795
4.9
優良
301件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff is very helpful
The staff is very helpful. They gave me great suggestions and let me easy to make a good choice. Thanks so much.
2024年4月30日
Customer Services
The manger Mr Kurtis from oxford store always give best customer service and help in every way
We are the customer from a long time
2024年4月15日
The lady who served us was very good at…
The lady who served us was very good at her job we bought a bed plus two pillows excellent service.
2024年4月13日
Very informative staff member
Very informative staff member, who was friendly & not too pushy with the sales pitch! Great support from the Oxford store.
2024年4月8日
Good service
I got to Oxford store,the staff greeted me very kindly and explain clearly what I want.
2024年4月9日
The situation regards my searching
The situation regards my searching, and identifying a bed and base through the Benson's Store Manager in Oxford has been excellent. His patient listening, patient explaining - also taking into account my ND communication style - was a great help in helping me choose both base and mattress which took several months. I very much appreciated the detail and care he also took in laying out and explaining the quite complex financial arrangements taking into account the first bed and finally the second and much better choice of bed.
2024年3月12日
Excellent experience
Excellent experience. Julia was very knowledgeable and she didn't pressure us at all to make a decision there and then. She made everything very easy and clear to understand.highly recommend
2024年3月24日
The staff were friendly and helpful.
The staff were friendly and helpful.
The bed I wanted was in stock and can be supplied quickly.
2024年3月8日
Purchased 3 ottoman beds from the…
Purchased 3 ottoman beds from the Oxford Branch…. Julie was really helpful gave us 101 different options, she wasn’t pushy but very informative. Price was great advised Delivery date and we left the store very happy
2024年2月26日
Excellent customer service
2024年2月12日
The sale assistant Julie was very…
The sale assistant Julie was very helpful and explained everything about the different matters that I was looking for.
2024年2月16日
Great experience
Showroom was inviting and organised. Helpful and knowledgable staff. very happy
2024年2月17日
Very helpful salesperson julia
2024年2月14日
Very helpful staff
2024年2月14日
Purchased a pillow for £80
Purchased a pillow for £80. Had it for couple of days, unused in pack. Realised they do a narrower version for my neck. Took back to Oxford store literally exchange (not refund) and blank refused even though still in packaging. Manager was horrible, no sense of sympathy for the £80 cost of such an item. Wouldn’t go back. Particularly disheartened by the managers attitude and approach.
2024年2月10日
自発的なレビュー
Excellent attention
The lady who dealt with my husband and myself was excellent. She spent a lot of time with us making sure that the bed and base and pillows we were ordering was right for us. Very pleased with her service
2024年2月8日
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