Order and delivery went well. Unfortunately the rear cover on the headboard was all burst open. The installer must have seen this but said nothing. Perhaps too many deliveries to make and everything w... もっと見る
企業が回答しました
所在地
所在地を変更Unit 9 Abbotsinch Retail Park, Washington Road, PA3 4EP Paisley, Renfrewshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
We purchased a base, a mattress and a headboard and included the recycle and build service. The staff in the store were knowledgeable and helpful. We received email updates throughout the whole proc... もっと見る
企業が回答しました
Brilliant from start to finish! Service has been great. In shop, the staff there friendly and helpful and then after our purchase...kept informed throughout the whole process. Delivery was easy and th... もっと見る
企業が回答しました
Knowledgeable staff who knew their product and allowed time for different beds and mattresses to be tried without any "hard sell".
企業情報
Bensons For Beds - Paisley Abbtsch682 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 9 Abbotsinch Retail Park, Washington Road, PA3 4EP, Paisley, Renfrewshire, 英国
- 1418896299
4.9
優良
713件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Nice bed, excellent communication for delivery
Helpful team in the shop, explaining the options, price points etc. Excellent communication for the delivery process. Chaps who arrived to build the bed were polite and efficient.
2026年1月12日
Bensons For Beds - Paisley Abbtsch682 からの回答
We're happy to hear the team in our shop were helpful in explaining the options and price points. We appreciate your positive feedback regarding the communication and the assembly team's politeness and efficiency.
Excellent customer service
2026年2月3日
Bensons For Beds - Paisley Abbtsch682 からの回答
We appreciate your feedback. We're happy to hear customer service was excellent.
Fantastic service from Barry at the…
Fantastic service from Barry at the renfrew/paisley branch
2026年2月5日
Bensons For Beds - Paisley Abbtsch682 からの回答
We're happy to hear that you had such a fantastic experience at our branch. Thank you for your positive feedback; we appreciate it!
Helps and knowledge staff where nothing…
Helps and knowledge staff where nothing was a problem.
All assistance was personal friendly.
2026年2月3日
Bensons For Beds - Paisley Abbtsch682 からの回答
We're so happy to hear our helpful and knowledgeable staff made your experience so positive! We appreciate your kind words and are grateful for your support.
We hope to welcome you back soon!
Megan at Customer Care
Lynsey was very helpful
Lynsey was very helpful. I would recommend her for her customer care.
2026年1月27日
Bensons For Beds - Paisley Abbtsch682 からの回答
We're happy to hear that you found our team member helpful and would recommend her for her customer care. We appreciate your feedback.
Allowed ample time to wander the store…
Allowed ample time to wander the store and to view all beds in the showroom, Sales lady gave her name and informed me to take as much time as required and if any information required to make a decision to freely ask.
2026年1月24日
Bensons For Beds - Paisley Abbtsch682 からの回答
Thank you for taking the time to leave such a lovely review James! We're delighted to hear you felt comfortable browsing at your own pace. Our sales team always aims to offer support without pressure, and it’s great to know you felt looked after. We're glad our colleague made your visit easy and enjoyable—hope to see you again soon,
- Megan at Customer Care💜
Couldn't have had better sevice.
Couldn't have had better sevice.
From the minute we entered the Bensons showroom until the mattress was delivered and placed on the bed frame.
All staff were attentive, friendly well mannered and clearly experts in what they do.
We are very happy with the mattress as well.
2026年1月30日
Bensons For Beds - Paisley Abbtsch682 からの回答
Thank you so much for your wonderful review Ann! We’re thrilled to hear you received excellent service from the moment you entered the showroom right through to delivery. It’s fantastic to know our team were attentive, friendly, well‑mannered and knowledgeable throughout your experience. We’re also delighted that you’re happy with your new mattress. We truly appreciate you taking the time to share your feedback,
- Megan at Customer Care💜
The Customer Service was excellent
The Customer Service was excellent. Maureen who dealt with us was very friendly and knowledgeable about your products.
.
2026年1月26日
Bensons For Beds - Paisley Abbtsch682 からの回答
Thanks so much Mrs Gibson! We’re thrilled you had a great experience — Maureen will be chuffed to bits to hear your kind words!
We truly appreciate your feedback.
Megan at Customer Care😊✨
Great service and advice from the…
Great service and advice from the staff. They took time to discuss our 'wish list' and came up with great advice. Would shop here again.
2026年1月30日
Bensons For Beds - Paisley Abbtsch682 からの回答
We're so happy to hear that our team provided great service and advice, taking the time to understand your needs. We appreciate your intention to return,
Megan at Customer Care
Great service.
Outstanding service from James in sales at Abbotsinch shop to delivery, wouldn't hesitate to recommend or buy again from Bensons.
2026年1月29日
自発的なレビュー
Bensons For Beds - Paisley Abbtsch682 からの回答
We're happy to hear that you had such a positive experience, from the sales process to delivery. Thank you for recommending us; we appreciate your feedback!
Very helpful staff
Very helpful staff. No sales pressure. Time to think and decide. Helpful advice.
2026年1月30日
Bensons For Beds - Paisley Abbtsch682 からの回答
We're happy to hear that our staff was helpful and provided you with the time and advice you needed without any sales pressure. Thank you for your kind words,
Megan at Customer Care
Bensons For Beds - Paisley Abbtsch682 からの回答
Thank you for your positive feedback!
Happy customer
Overall good experience. Knocked a star off for a few dirty marks on the mattress.
2026年1月18日
Bensons For Beds - Paisley Abbtsch682 からの回答
We're glad you had a good experience overall. We regret to hear about the marks on the mattress and will address this to ensure improvements. Thanks for your feedback.
Bed hunting for me has always been a…
Bed hunting for me has always been a big issue. I'd spent too much money in the past on below par mattresses which did come with good recommendation. Bensons for Bed took the time to assess exactly what matress type is going to suit me, trying various levels of firmness etc. Eventually found the right 1 for me. Very happy with my purchase so far and will be recommending you guys 100% to my friends and family..
2026年1月24日
Bensons For Beds - Paisley Abbtsch682 からの回答
We're happy to hear that we could help you find the perfect mattress! It's great to know our team's assessment helped you discover the right fit. Thank you for your recommendation!
The two guys were very friendly and…
The two guys were very friendly and carried out the work very professionally.
2026年1月22日
Bensons For Beds - Paisley Abbtsch682 からの回答
We appreciate you sharing your experience! We're so happy to hear the guys were friendly and professional while completing the work.
Exceptional service from Barry
Exceptional service from Barry. Very knowledgeable and helpful.
2026年1月3日
Bensons For Beds - Paisley Abbtsch682 からの回答
We appreciate you taking the time to share your positive experience. We're so glad to hear that our service was helpful and informative!
We went into the shop on a whim to see…
We went into the shop on a whim to see about a memory foam mattress. The assistant, Andy was there to help us and was very friendly and knowledgeable.
2026年1月21日
Bensons For Beds - Paisley Abbtsch682 からの回答
We're happy to hear that you had a positive experience while looking at our memory foam mattresses. We appreciate your kind words regarding our team's knowledge and friendliness. Thanks for your feedback!
Great personal service from Lyndsey
2026年1月16日
Bensons For Beds - Paisley Abbtsch682 からの回答
We're happy to hear that you received great personal service. Thank you for your positive feedback; it means a lot to us.
Maureen was absolutely amazing
Maureen was absolutely amazing and very helpful, took her time with us and really gave us great advice about what type of mattress would be best suited for us. Was super patient as we kept changing our mind. 5 star all round,
2026年1月18日
自発的なレビュー
Bensons For Beds - Paisley Abbtsch682 からの回答
We're happy to hear that you received amazing and helpful service. We appreciate that our team member took their time with you and gave great advice about the best mattress. Thank you for your positive feedback.
Bensons For Beds - Paisley Abbtsch682 からの回答
We appreciate your positive feedback! Thank you.
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