Order and delivery went well. Unfortunately the rear cover on the headboard was all burst open. The installer must have seen this but said nothing. Perhaps too many deliveries to make and everything w... もっと見る
企業が回答しました
所在地
所在地を変更Unit 9 Abbotsinch Retail Park, Washington Road, PA3 4EP Paisley, Renfrewshire, GB
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We purchased a base, a mattress and a headboard and included the recycle and build service. The staff in the store were knowledgeable and helpful. We received email updates throughout the whole proc... もっと見る
企業が回答しました
Brilliant from start to finish! Service has been great. In shop, the staff there friendly and helpful and then after our purchase...kept informed throughout the whole process. Delivery was easy and th... もっと見る
企業が回答しました
Knowledgeable staff who knew their product and allowed time for different beds and mattresses to be tried without any "hard sell".
企業情報
Bensons For Beds - Paisley Abbtsch682 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 9 Abbotsinch Retail Park, Washington Road, PA3 4EP, Paisley, Renfrewshire, 英国
- 1418896299
4.9
優良
713件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fabulous customer service :)
Our sales advisor Maureen has been exceptional! She is so knowledgable and helpful with the full process. A real credit to the store :)
2026年1月10日
自発的なレビュー
Bensons For Beds - Paisley Abbtsch682 からの回答
We're so happy to hear that our sales advisor was so knowledgeable and helpful during the entire process. We appreciate your positive feedback!
Bensons For Beds - Paisley Abbtsch682 からの回答
We're so happy to know our staff's knowledge, bed selection, and delivery process met your expectations. Thank you for your feedback.
Bensons For Beds - Paisley Abbtsch682 からの回答
We appreciate your positive feedback! We are happy to hear that you found what you were looking for with our assistance. Thank you for your positive review – Lauryn at Customer Care 💜
very helpful in store
very helpful in store, gave all details of all beds I had looked at, quick process of buying bed and bedside cabinets, also very flexible with delivery date
2026年1月6日
Bensons For Beds - Paisley Abbtsch682 からの回答
We’re so glad our team made your shopping experience smooth and stress-free! Flexibility and great service are what we aim for every time. Thank you for your positive review – Lauryn at Customer Care 💜
Wonderful experience in Paisley store…
Wonderful experience in Paisley store with sales colleague, Heather very kind and attentive and patient. We were able to test the products eventually we bought through her considerable knowledge, expertise and interaction with us. Heather is a shining example of how a customer service sales colleague should be and is an asset to the store and company.
2026年1月4日
自発的なレビュー
Bensons For Beds - Paisley Abbtsch682 からの回答
We appreciate you sharing your positive experience in our store. We're happy to hear that our sales colleague was so kind, attentive, and patient, and that their knowledge and expertise helped you find the perfect products.
See you next time! Megan at Customer Care 😊
Maureen was so helpful and lovely with…
Maureen was so helpful and lovely with our wee kids.
2025年12月29日
Bensons For Beds - Paisley Abbtsch682 からの回答
We're so happy to hear that your children had a positive experience. Thank you for sharing your kind words; we appreciate it. Thank you for your positive review – Lauryn at Customer Care 💜
Great advice in store
Great advice in store, we were there for ages trying different mattresses and pillows, and the delivery team couldn’t have been more helpful, helping us move an old mattress up a flight of stairs
2025年12月15日
Bensons For Beds - Paisley Abbtsch682 からの回答
We appreciate you taking the time to share your in-store and delivery experience! We're happy to hear that our team provided great advice and assistance with your mattress. Thanks for the positive feedback.
Thank you, Team Bensons - Jess
Excellent service from start to finish
Excellent service from start to finish. Choosing the bed, service between delivery. Updated on a regularly basis and the delivery was excellent too.
2025年12月15日
Bensons For Beds - Paisley Abbtsch682 からの回答
We're happy to hear that you had excellent service throughout the entire process. We appreciate you mentioning the updates and delivery service. Thanks for your feedback.
Thank you, Team Bensons - Jess
Brillant service
2025年12月8日
自発的なレビュー
Bensons For Beds - Paisley Abbtsch682 からの回答
We’re delighted to hear you experienced great service and found our team helpful and friendly! Thank you for sharing your feedback. 💜 Thank you for your positive review – Lauryn at Customer Care.
I had a brilliant experience from start…
I had a brilliant experience from start to finish when I purchased my bed from Benson's in Paisley.
The salesman (Andy - if I remwember his name correctly) was extremely helpful, knowledgeable and freindly.
The communication thereafter was brilliant - emails and text updates on the status of the order and confirmation of delivery were helpful and timely.
The delivery team were brilliant: efficient, helpful and friendly - Patryk and Phil.
Overall, it was a greater than five-star experience and I cannot recommend Benson's enough. Thanks to all the team!
2025年12月3日
Bensons For Beds - Paisley Abbtsch682 からの回答
Wow, thank you for such amazing feedback! We’re thrilled Andy, Patryk, and Phil made your experience so smooth and enjoyable. We’ll make sure your kind words reach them—they’ll be delighted! Enjoy your new bed,
Megan at Customer Care❤️
Fantastic service
Fantastic service, delivery men were so polite, helpful and knowledgeable.
The contact prior to the delivery was outstanding.
2025年12月1日
Bensons For Beds - Paisley Abbtsch682 からの回答
Thank you so much for your great review, Sharon! This is exactly the service we strive to give to our customers. - Team Bensons
Friendly welcoming staff were left to…
Friendly welcoming staff were left to browse before lovely sales lady called Heather can and offered help. She suggested for our daughter to try the demo bed to find best mattress type very knowledgeable and friendly purchased mattress with no hassle.
2025年12月2日
Bensons For Beds - Paisley Abbtsch682 からの回答
We're happy to hear that you felt welcomed and received helpful, knowledgeable assistance. We appreciate you sharing your positive experience and are glad your daughter found the perfect mattress with no hassle.
New bed
Assistant was very helpful and gave advice about beds and types of mattresses. Let us try out beds for height and comfort. Very friendly
2025年11月16日
Bensons For Beds - Paisley Abbtsch682 からの回答
We’re so pleased to hear our assistant was helpful and gave clear advice on beds and mattresses! Allowing you to try out options for height and comfort is all part of making sure you find the perfect fit. 💜
Thank you for your positive review – Lauryn at Customer Care
Barry at the Paisley store was first…
Barry at the Paisley store was first rate. Understood what I was looking for and gave me a few options to select from. Really great service
2025年11月13日
Bensons For Beds - Paisley Abbtsch682 からの回答
We're happy to hear that you had a great experience at our Paisley store. It's wonderful that our team member provided such helpful service. Thank you for your feedback,
Megan at Customer Care
Knowledgeable of the products
Knowledgeable of the products and offered advice on the various options
2025年11月13日
Bensons For Beds - Paisley Abbtsch682 からの回答
We're happy to hear you found our team knowledgeable and helpful with the products and options. We appreciate your positive feedback,
Megan at Customer Care
After waiting 2 weeks for delivery Day…
After waiting 2 weeks for delivery Day before delivery was phoned to be told only half order be delivered rest will be posted when in stock no date given
2025年11月15日
Bensons For Beds - Paisley Abbtsch682 からの回答
We regret the delay and that your order arrived incomplete. Unfortunately, the pillows were delayed and we will arrange for the delivery to be posted out. We appreciate your feedback and will investigate how to improve our delivery service.
Thank you for your review,
Lauryn at Customer Care
Great experience
Great experience, glad we chose this company for our new mattress. We had knowledgeable staff to help us choose a mattress that was suitable for us. The price was also within our budget. The mattress is of great quality and is very comfortable. The customer service was great, from the team at the store to the mattress being delivered within the time quoted. It was a fast, efficient, reliable service from start to finish. I would definitely highly recommend.
2025年10月26日
自発的なレビュー
Bensons For Beds - Paisley Abbtsch682 からの回答
We're happy to hear that you had a great experience and found a suitable mattress within your budget. It's great to know that you found the mattress comfortable and of great quality and that you were pleased with the customer service and delivery. We appreciate your recommendation,
Megan at Customer Care
Bensons For Beds - Paisley Abbtsch682 からの回答
Thank you for sharing your experience Graham! We’re thrilled to hear our customer service met your expectations and that your product arrived right on time as advised. Reliability and great service are what we aim for every day!
Thank you for an amazing review – Lauryn at Customer Care 💜
Bensons For Beds - Paisley Abbtsch682 からの回答
We're happy to hear that our drivers were helpful and your delivery was on time. Thanks for your feedback, it really means a lot to us.
Megan at Customer Care
Yes Barry has been great made this all…
Yes Barry has been great made this all so straightforward and very attentive to our needs.
2025年10月15日
Bensons For Beds - Paisley Abbtsch682 からの回答
We're happy to hear that your experience was straightforward and attentive to your needs. Thank you for sharing your positive feedback – Lauryn at Customer Care 💜
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