In Store - We thoroughly enjoyed trying out the new mattresses as a family in store. Our rep kindly provided colouring pencils and pages to entertain our children whilst finalising the order. The... もっと見る
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From shop floor to delivery, then sleep. Superb service and even better quality! We were going to shop around but as soon as we laid on the bed we decided on, that was it 🤣 . My particular positive w... もっと見る
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Was left to brows and the salesperson only stepped in when invited, he answered all questions without prejudice, and sorted out the order without any fuss.
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We visited the Plymouth branch twice before making a final visit and decision, staff were all very happy, friendly and didn't push us for a sale. Going through our sale and delivery went easy and very... もっと見る
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企業情報
Bensons For Beds - Plymouth748 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit C Coypool Road, Marsh Mills, PL7 4TB, Plymouth, Devon, 英国
- 1752336707
4.8
優良
410件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Felt relaxed
Felt relaxed. Process was explained well so that I could understand. And the bed was delivered on time. Very happy with the service 🙂👍🏾
2026年9月19日
Bensons For Beds - Plymouth748 からの回答
Thank you for your wonderful feedback! We're thrilled to hear that you felt relaxed and found our process clear. Timely delivery is important to us, and we're glad we met your expectations. We appreciate your support and look forward to serving you again!
Helpful & informative salesman with no…
Helpful & informative salesman with no pressure. Good bank holiday sale price on the bed I chose.
2026年9月4日
Bensons For Beds - Plymouth748 からの回答
Thank you for your kind words and for choosing us for your bed purchase. Our team takes pride in providing informative and pressure-free assistance to our valued customers. We're glad you were able to take advantage of our bank holiday sale and find the perfect bed. Sleep well!
Regards
The Plymouth Team
Excellent service
Excellent service from the very knowledgeable assistant. He guided us through the options most suitable to our requirements, assisting with various mattresses and pillows until we found the one for us. Nothing was too much trouble. 10/10
2026年9月14日
自発的なレビュー
Bensons For Beds - Plymouth748 からの回答
Thank you so much for your feedback! We're thrilled to hear that our assistant provided excellent service and helped you find the perfect mattress and pillows for your needs. We strive to go above and beyond for our customers and we're delighted to receive a 10/10 from you. Thank you for choosing us.
Regards
The Plymouth Team
The staff in the Plymouth store we…
The staff in the Plymouth store we visited were extremely helpful. Rachel gave us a great quote and couldn't have been more helpful.
2026年9月12日
Bensons For Beds - Plymouth748 からの回答
Thank you for your kind words, we strive to provide excellent customer service and are glad to hear that we were able to assist you with a great quote. We value your support and look forward to serving you again in the future!
Regards
Rachel and the Plymouth Team
Bensons For Beds - Plymouth748 からの回答
Thank you for the amazing feedback! The Plymouth team is always striving to provide the best products and service to our customers. We truly appreciate your support.
Regards
Shaun and the Plymouth Team
Bensons For Beds - Plymouth748 からの回答
Hi Julie,
Thank you for your review! 😊 We're delighted to hear that our salesperson was so helpful and that you're really pleased with your purchase. Providing friendly, knowledgeable service is always our goal, so it's wonderful to know we helped you find exactly what you were looking for. Thank you for choosing us, and we hope you enjoy your purchase for years to come,
Megan | Customer Care Specialist✨
Excellent staff
2026年8月26日
Bensons For Beds - Plymouth748 からの回答
Thank you for your kind words! Our team takes great pride in providing excellent service to our customers. We're glad we could make your experience with us a positive one.
Bensons For Beds - Plymouth748 からの回答
Thank you for your kind review! We're thrilled to hear that you enjoyed our selection and pricing. Our team takes pride in being knowledgeable without being pushy. We hope to see you again soon!
Excellent from start to finish
Very good communication from start to finish. Order process was straight forward, staff very informative and delivery procedure was exactly as we would have hoped
2026年8月22日
Bensons For Beds - Plymouth748 からの回答
Thank you for the positive review! We pride ourselves on excellent communication, a simple ordering process, and seamless delivery. We're glad you had a great experience with us.
Very good service from beginning to end…
Very good service from beginning to end with professionalism and friendliness throughout and the most important thing was that we never once felt as if we were being bothered by the staff or pushed into something that we did not want.
The Salesman Gavin was absolutely great and we would definitely go back to see him again when we need another mattress.
2026年8月16日
Bensons For Beds - Plymouth748 からの回答
We're absolutely delighted to hear about your wonderful experience with us! It's fantastic to know that our team provided professional and friendly service without making you feel pressured. We're especially pleased that our salesman was great and that you'd happily return for future needs.
Team Bensons
Me and my wife went to many bed shops…
Me and my wife went to many bed shops but we returned to the Plymouth one at coy pool plympton. We met a chap called Tom who was helpful and not pushy and let us get on with it.
2026年8月16日
Bensons For Beds - Plymouth748 からの回答
Thank you so much for your kind words! It brings us joy to hear about the positive experience you had at our Plymouth location. We pride ourselves on our friendly and helpful staff, like Tom. We hope you enjoy your new bed and come back to see us again soon!
Luxurious bedstead and headboard,actually better than it looked showroom. So pleased with it.
First class service once again from Benson's for beds.
From customer service,right through to the delivery drivers. Who were exceptional. They kept me informed all through the delivery day!!! They are a credit to the Company.
2026年8月8日
Bensons For Beds - Plymouth748 からの回答
Dear Mrs Targett, thank you so much for your positive review! We glad to hear your are enjoying your new bed and that everything was all ok with your delivery. Looking forward to seeing you next time. Regards Gavin and the Plymouth Team
Easy process and great quality
The choosing of my bed was easy as we had a member of staff explaining the pricing and comfort of the beds and mattresses. We went away but came back to Bensons as they had the best value for money.
2026年8月6日
Bensons For Beds - Plymouth748 からの回答
We're so pleased to hear that our staff made choosing your bed easy by explaining the pricing and comfort options. It's wonderful that you found the best value with us!
Team Bensons
Bensons For Beds - Plymouth748 からの回答
Thank you for your lovely feedback, we are pleased to here you had a positive experience with Bensons!
Team Bensons
Bensons For Beds - Plymouth748 からの回答
Thank you for your feedback! We're delighted to hear that you received polite and timely assistance. We appreciate you sharing your positive experience with us.
Team Bensons
Good service
Brad was very informative, showed us many options and guided us easily through the purchase process
2026年7月31日
Bensons For Beds - Plymouth748 からの回答
We're so pleased to hear that our team member was informative, showed you many options, and guided you easily through the purchase process. Thank you for your wonderful feedback!
Team Bensons
Bensons For Beds - Plymouth748 からの回答
Hello Kostas,
Thank you for your lovely feedback! 😊
We're so pleased to hear our store team was helpful, friendly, and gave you the space to choose without any pressure. That's exactly the service we aim to provide!
Thanks for choosing us, and we hope you enjoy your order!
Megan | Customer Care Specialist🛏️✨
From the first sales assistant on being…
From the first sales assistant on being polite and not in my face,helpful and well knowledgeable in his field to the delivery guys who were top class,the whole experience was brilliant and not forgetting the high quality products i recommended this to anyone thinking about purchasing there mattress.
2026年7月4日
Bensons For Beds - Plymouth748 からの回答
We're so pleased to hear you had such a brilliant experience with us! It's wonderful that our sales assistant was polite, helpful, and knowledgeable, and that our delivery team was top-class. We're delighted you're enjoying our high-quality products.
We hope it brings you lots of comfort and smiles!
Good advice and great service
Shaun gave us time and good advice on the choice of our new mattress, the delivery was as promised, and the mattress is great. I would not hesitate to recommend Bensons
2026年7月11日
Bensons For Beds - Plymouth748 からの回答
We're so pleased to hear that our team member provided excellent advice on your new mattress choice. It's wonderful that the delivery was as promised and that you are enjoying your mattress. We truly appreciate your recommendation!
First class service.
After being recommended to Bensons I couldn't have been more impressed. In store Brad was helpful,knowledgeable & polite. He helped to get me the best deal for my money. Delivery service was second to none. Bed delivered in 4 days by Paul & Glen who kept me updated on delivery time & kept to it.Bed taken to bedroom, contents of each box, plus mattress positioning, explained to me. Overall experience 5 star.
2026年7月5日
Bensons For Beds - Plymouth748 からの回答
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team provided helpful, knowledgeable, and polite assistance, and that our delivery team kept you updated and explained everything clearly. Thank you for your kind feedback!
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