How easy and stress free it was and the great service of the app as well,and how the customer service were warm and ready to help.
所在地
所在地を変更Unit 4 Riversway Retail Park, Mariners Way Off Watery Lane, PR2 2YN Preston, Lancashire, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Went into Preston store with very little idea of what we wanted. We were greeted by a very competent member of staff who spent time explaining the difference between different mattresses and encourage... もっと見る
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Did not get put under pressure in the salesroom. I was encouraged to take my time and was left to try out the mattresses before making a decision. I was not pressured into making a decision that d... もっと見る
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I bought a mattress at Bensons beds in Preston by the docks recently. The staff were excellent and very helpful and considerate. Especially Steven. I changed my mind about the mattress I had chose... もっと見る
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企業情報
Bensons For Beds - Preston314 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 4 Riversway Retail Park, Mariners Way Off Watery Lane, PR2 2YN, Preston, Lancashire, 英国
- 1772768565
4.8
優良
303件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
We got the product we wanted, there was discount and interest free credit which was a real bonus. The service was top notch and the sales assistant was very knowledgeable about all the products and was very thorough.
2025年1月12日
Bensons For Beds - Preston314 からの回答
We appreciate you sharing your positive experience! We're happy to hear that you got the product you wanted with a discount and interest-free credit. It's great to know that our sales assistant provided top-notch and thorough service.
Take care,
Megan at Customer Care
Good experience
The sales woman, Costanza, was very helpful. I was able to take my time trying the mattress. Then she explained the different policies clearly.
2025年1月4日
Bensons For Beds - Preston314 からの回答
We're happy to hear that you felt supported during your mattress selection. It's great to know that the policies were clearly explained and that you were able to take your time. Thanks for your feedback, Megan at Customer Care
Steven and the team are perfect.
Steven was great in helping us find the perfect mattress for our new home. He was very knowledgeable but also left us alone to look and decide for ourselves. Great store with lots of choice and a great bunch of lovely staff!
2025年1月8日
Bensons For Beds - Preston314 からの回答
We're delighted to hear that you found the perfect mattress for your new home! It's great to know that our staff provided excellent assistance without being intrusive. We appreciate your kind words, Megan at Customer Care
Steven is a fantastic representation of Bensons
Steven was really great, helpful knowledgeable and gave honest advice. Would definitely use bensons again based on Steven’s service. He was very funny as well. Thanks
2025年1月7日
Bensons For Beds - Preston314 からの回答
We're happy to hear that you had such a positive experience! It's great to know that the service was helpful, knowledgeable, and honest. We appreciate your feedback and thank you for choosing us.
Take care, Megan at Customer Care
Bensons For Beds - Preston314 からの回答
We're glad you enjoyed your experience and that our knowledgeable staff helped you make the right choice! We appreciate your positive feedback.
Take care, Megan at Customer Care
Good informative service.
We visited the store twice and on both occasions we received informative, helpful information about the beds we liked. We placed an order and await the delivery later this month.
2024年12月31日
Bensons For Beds - Preston314 からの回答
We appreciate you sharing your experience. We're glad our team provided helpful information during your visits. We look forward to delivering your order later this month!
Take care,
Megan at Customer Care
Bensons For Beds - Preston314 からの回答
We're happy to hear that your purchase was handled professionally and that our team was very helpful. Thank you for your positive feedback, Megan at Customer Care
Extremely pleasant experience
Four members of staff on at the time, all incredibly friendly and accommodating. Extremely helpful advice with assistance in coming to a final decision on which package to pick. Special mention to Steven who saw it through to completion. Would definitely use again in the future.
2024年12月31日
Bensons For Beds - Preston314 からの回答
Thank you for your positive review – Lauryn at Customer Care 💜
A very personal service
A very personal service, made to feel special and important and very helpful. Top staff
2024年12月13日
自発的なレビュー
Good quality bed
Good quality bed. Very sturdy and stylish. Staffs at Preston are very helpful specially Anita and Beth. Thank you Bensons for bed.
2024年11月30日
Amazing service
We went in looking for 2 mattresses for our kids. The staff member was incredibly helpful and knowledgeable. She was able to suggest exactly what she felt they needed and the reasons why. She explained how it would impact their spines etc if they chose a firm mattress. We were so impressed that we opted to order our new bed and mattress at the same time (was going to order elsewhere but she made it competitive). We did not feel rushed and left happy in the knowledge that when they arrive they will be right!
2024年11月16日
Knowledgeable
Knowledgeable, helpful staff. Was able to buy the right product at the right price.
2024年10月26日
It was great
It was great, mainly the test mattress that makes us to be sure which type is better for us.
The sales staff is awesome!
2024年10月15日
Finding a bed for my 11 year old Daughter.
Anita was so helpful and patient when we needed assistance choosing a bed for my 11 year old Daughter. She listened to our requirements and showed us all the options available.
Thank you so much.
2024年10月13日
Anita was fab!
Anita was fab! Sorry this took so long to write. She was so chatty and welcoming but still professional. Knew what we wanted to buy when we walked in and was told it was now discontinued, but Anita showed us an alternative and it was perfect. Thanks so much for your help :)
2024年9月22日
自発的なレビュー
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