Excellent variety of mattresses, frames and pillows with great deals. Customer service was very helpful, there was no pressure to purchase and the sales rep was very well informed on the products to h... もっと見る
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Unit 7 Gallows Corner Retail Park, Southend Arterial Road, RM3 0AD Romford, Essex, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Excellent variety of mattresses, frames and pillows with great deals. Customer service was very helpful, there was no pressure to purchase and the sales rep was very well informed on the products to h... もっと見る
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We had a fantastic experience thanks to Naz. From the moment we walked in, he was incredibly helpful, friendly, and knowledgeable. Nothing was too much to ask, and he helped us find the perfect bed... もっと見る
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We went into Benson for Beds and we immediately felt at ease. We were not pounced on and Stephen who helped us was exceptional from start to finish. He was friendly, welcoming and nothing but honest.... もっと見る
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Buying a bed is a challenge, so many options and styles to consider and trial. We popped in last week and met Ali, it was obvious he knew his product range and was very knowledgeable but not pushy.... もっと見る
当該企業による記述
Unit 7 Gallows Corner Retail Park, Southend Arterial Road, RM3 0AD, Romford, Essex, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Very helpful, good customer service and advice given, extremely happy with purchase and would fully recommend - great deal as we were given 2 pillows which were thrown in free of charge worth £150!!!
Very helpful and efficient service. Delivery guys also went out of their way to take the new bed up to our loft room which was a very tight fit
Staff were friendly and helpful without being overbearing
Your man was very helpfull, taking time to explain all options. The name of the sales rep was Jamie. We arrived before store was due to open, but he was still pleased to serve us.
Very good service staff nice and delivery staff very good would buy from them again.
The bed and mattress are lovely. I bought the bed for my son and he says that the bed is comfortable and it looks nice in his room. Sadly our delivery experience was poor. The team arrived, didn’t take any time to ask my son where he wanted me bed. They then dumped everything on the floor, left the bed and mattress uninstalled still in their packaging and were in their lorry and gone before my son realised. He had to assemble the bed, wooden slatted, and we had to dispose of the packaging ourselves.
Helpful adviser without being pushy. Allowed us to view mattresses and made helpful suggestions. Because there was no hard sell it made us much more likely to buy.
The lighting in the store appeared harsh unfortunately.
Helpful and friendly.not pressured sale and letting me go round with no hassle which was what I wanted.
We found a great bed, and the customer service was brilliant, very straightforward.
Everything was so easy . A good supply to review, easy people to deal with and very good service all round.
Staff were very helpful and I got the product that I wanted
Very good selection, no pressure from salesmen. Salesmen on hand for advice
Avoid at all costs. We were very happy with the sales service, and the lead time of 3 weeks. We got emails confirming the order and the date each week. The bed was due for delivery today. Only the mattress turned up, the bed apparently won't be ready until April! The sales person hung up on me mid complaint. Customer services told me this is a common occurrence with their distribution centre - apparently about 10% of deliveries are incomplete or just don't turn up. Not worth the gamble - full refund and going to a supplier that isn't rude to their customers and delivers the items that have been paid for in full!
I've ordered pretty much the same bed, at a fraction of the cost, from Better Bed Company. 3 day lead time, not a fictional 3 week lead time which is actually a 4 month wait!
This was my second visit and I was again served by Luke. Just as the first visit, excellent customer service.
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