The purchase I made online recently is easy to follow and order. I had a bargain half price mattress. It’s not arrived yet so can’t comment to that as yet. Always had good service and items always qua... もっと見る
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所在地
所在地を変更Unit B Bourne Retail Park, Dairy Meadow Lane, SP1 2NY Salisbury, Wiltshire, GB
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Darell was extremely helpful, professional and very knowledgeable. He took us through all the options of what was available and helped us understand the workings of all mattresses before we purchased... もっと見る
企業が回答しました
Lovely sales staff, friendly, informative and knowledgeable of their products. Explained each product and allowed us time to consider and decide on our purchase.
企業が回答しました
A pleasant setting and good display of beds. Four stars instead of 5 simply because there was only one single bed on display (an adjustable one) and it might have been helpful to have one or two more.... もっと見る
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企業情報
Bensons For Beds - Salisbury Bourne Retail Park について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit B Bourne Retail Park, Dairy Meadow Lane, SP1 2NY, Salisbury, Wiltshire, 英国
4.8
優良
86件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The purchase I made online recently is…
The purchase I made online recently is easy to follow and order. I had a bargain half price mattress. It’s not arrived yet so can’t comment to that as yet. Always had good service and items always quality lasting.
2026年10月26日
自発的なレビュー
Bensons For Beds - Salisbury Bourne Retail Park からの回答
Thank you for your positive feedback! We're thrilled to hear you found our online ordering easy and snagged a great deal on a mattress. We appreciate your loyalty and can't wait for you to experience the quality of your purchase. If you have any questions, feel free to reach out!
Darell was extremely helpful
Darell was extremely helpful, professional and very knowledgeable. He took us through all the options of what was available and helped us understand the workings of all mattresses before we purchased one.
2026年10月27日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
Thank you for your wonderful feedback! We're thrilled to hear that Darell provided you with such helpful and professional service. Our team is dedicated to ensuring our customers understand their options. We hope you enjoy your new mattress!
Lovely sales staff
Lovely sales staff, friendly, informative and knowledgeable of their products. Explained each product and allowed us time to consider and decide on our purchase.
2026年10月10日
自発的なレビュー
Bensons For Beds - Salisbury Bourne Retail Park からの回答
Thank you for your kind words! We're thrilled to hear that our sales staff made your experience enjoyable and informative. We believe in providing our customers with the best service and support. We look forward to welcoming you back soon!
Great company & delivery from ordering…
Great company & delivery from ordering in the shop to delivery. Kept us informed all the time
2026年10月9日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
Thank you for your wonderful review! We're thrilled to hear you had a great experience from ordering to delivery. Keeping our customers informed is a top priority for us. We appreciate your support and look forward to serving you again!
We went to look and ended up investing…
We went to look and ended up investing in a new bed.
2026年9月16日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
We are so pleased to hear that your visit to look around resulted in you finding and investing in a new bed! We hope you enjoy it.
Team Bensons
Amazing customer interaction
Amazing customer interaction. Friendly and easy going atmosphere, as well as knowledgeable.
2026年9月8日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
We're so pleased to hear you had such a positive experience with our team! It's wonderful to know you found our atmosphere friendly and easy-going, and our staff knowledgeable. Thank you for your kind words!
Team Bensons
The gentleman that help me to find my…
The gentleman that help me to find my bed of choice was ever willing to help within my budget.
2026年9月5日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
Thank you so much for taking the time to leave us this wonderful review! We are thrilled to hear that our team member was able to assist you in finding the perfect bed within your budget. Your satisfaction is our top priority, and we look forward to helping you with any future needs.
Bensons For Beds - Salisbury Bourne Retail Park からの回答
Hello Daniel,
Thank you for your review! 😊 We're delighted to hear our staff were amazing and helped make your experience such a positive one. We'll be sure to share your kind words with the team, who will be thrilled to know they made a difference.
Thank you for choosing us, and we hope you enjoy your purchase,
Megan | Customer Care Specialist✨
Bensons For Beds - Salisbury Bourne Retail Park からの回答
Thank you for your positive feedback Mrs Crummack! We're thrilled to hear that our salesman was helpful in assisting you. We strive to provide excellent customer service and we appreciate your support.
We hope to welcome you back soon!
Megan at Customer Care
A great experience in the Salisbury…
A great experience in the Salisbury store, thanks to a friendly, professional and very prepared store assistant/manager. A perfect balance of time to freely test the various mattresses, as well as the right amount of information and assistance needed to help us decide on the right mattress. We highly recommend visiting this store. Thank you Mike!
2026年8月15日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
We're so pleased to hear you had such a great experience in our Salisbury store! It's wonderful that our team member provided a friendly, professional, and well-prepared service, offering the perfect balance of time and assistance to help you choose the right mattress. We truly appreciate your recommendation!
Team Bensons
Super service.
Great helpful service when purchasing the bed and the delivery was on time and we were informed when the delivery was very close. Taking the bed upstairs was done so well and the men were friendly and made the task without and problems. Thank you.
2026年7月31日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
We're so pleased to hear you received such great service when purchasing your bed! It's wonderful that your delivery was on time and that our team handled taking the bed upstairs so well. We're delighted they were friendly and made the task effortless.
Team Bensons
Great service in store
2026年7月13日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
Thank you for your wonderful feedback! We're so pleased to hear you had a great experience with our in-store service. We really appreciate you sharing this with us.
Team Bensons
Lovely bed
Purchased a double bed, the entire process from start to finish was seamless. Good communication, delivered on time and a lovely bed.
2026年7月3日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
We're so pleased to hear that your entire experience, from start to finish, was seamless. We're glad you received good communication and that your lovely bed was delivered on time.
Team Bensons
Helpful member of staffing shop thank…
Helpful member of staffing shop thank you
Delivery on time, polite men
Thank you
2026年6月25日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
We're so pleased to hear that our staff in the shop were helpful and that your delivery was on time with polite men. Thank you for your kind words!
Team Bensons
Great Company!
I visited my local Bedsons store as I have ordered from them before. Great service, friendly staff who were very helpful.
2026年6月25日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
We are so happy to hear you had a great experience and found our staff friendly and helpful. Thank you for your continued support!
Team Bensons
Bensons For Beds - Salisbury Bourne Retail Park からの回答
We appreciate your feedback.
Team Bensons
From the start I found the staff very…
From the start I found the staff very friendly and knowledgeable and not pushy. The bed was delivered on time as expected and is good quality
2026年6月13日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
We're so pleased our staff were friendly and knowledgeable, and that your bed was delivered on time and is of good quality.
Team Bensons
Sales staff very helpful but not pushy
2026年5月30日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
We are pleased our team provided helpful service.
Team Bensons
the gentleman who served us was…
the gentleman who served us was professional , friendly and gave good advice and information.
There was a good choice of beds and mattresses and the prices and payment terms were reasonable.
The only reason I have not given 5 stars is that having had the mattress for 5 nights it does not feel as soft as when we tried it out in the shop.
2026年5月18日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
We appreciate your kind words about our team member and the selection. We understand your concern about the mattress's feel after a few nights. Mattresses can take time to adjust, and we're here to help if it doesn't improve.
Team Bensons
From showroom to delivery
From showroom to delivery, customer service was very good and item arrived on time.
2026年5月11日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
Thank you for the feedback! 😊 We’re really pleased to hear the customer service was very good from showroom to delivery, and that everything arrived right on time. Enjoy your purchase! 🛏️✨
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