A great experience in the Salisbury store, thanks to a friendly, professional and very prepared store assistant/manager. A perfect balance of time to freely test the various mattresses, as well as the... もっと見る
企業が回答しました
所在地
所在地を変更Unit B Bourne Retail Park, Dairy Meadow Lane, SP1 2NY Salisbury, Wiltshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
In the shop the sales person was very helpful and also gave us time to explore the various beds and then decide. He then explained various options available and the price breakdown of these. The tea... もっと見る
企業が回答しました
the gentleman who served us was professional , friendly and gave good advice and information. There was a good choice of beds and mattresses and the prices and payment terms were reasonable. The on... もっと見る
企業が回答しました
A pleasant setting and good display of beds. Four stars instead of 5 simply because there was only one single bed on display (an adjustable one) and it might have been helpful to have one or two more.... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Salisbury Bourne Retail Park について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit B Bourne Retail Park, Dairy Meadow Lane, SP1 2NY, Salisbury, Wiltshire, 英国
4.8
優良
80件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The two-guy team at the Salisbury…
The two-guy team at the Salisbury Branch were very friendly, helpful and informed. They helped make the process of choosing a mattress run smoothly.
2026年3月14日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
Thank you so much for your kind feedback! We’re delighted to hear the team at our Salisbury branch were friendly, helpful, and knowledgeable, and that they made choosing your mattress a smooth experience.
Your satisfaction means the world to us,
Megan | Customer Care Specialist
Lovely salesman
Lovely salesman. No pressure at all. Very knowledgeable. Really helped us out and made it totally stress free.
2026年3月31日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
Thank you for the lovely feedback! 😊 We’re so pleased to hear the salesperson was knowledgeable, gave you no pressure at all, and made the whole experience completely stress‑free. That’s exactly how it should be,
Megan | Customer Care Specialist💜
Purchased an Ottoman bed
Purchased an Ottoman bed. Great service from Darrel. Fast efficient knowledge and demonstration of different models.
2026年3月21日
自発的なレビュー
Bensons For Beds - Salisbury Bourne Retail Park からの回答
Thank you for the great feedback! 😊
We’re delighted to hear you’re pleased with your new Ottoman bed and the service you received.
We’re so glad the experience was smooth and helpful from start to finish. Enjoy your new bed,
Megan at Customer Care!💜
This was a purchase for a spare room…
This was a purchase for a spare room bed. We had an idea of the basic type of bed we wanted and the lower cost we wanted without losing quality. We were welcomed by Darrell, who listened to our requirements and patiently matched us with the perfect product.
The delivery happened as arranged ( apart from a tech issue at our end) and was carried out efficiently.
All in all a really good experience.
2026年3月15日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
Thank you so much! We’re delighted to hear you had such a positive experience. It’s great that Darrell welcomed you, listened carefully to what you needed, and matched you with the perfect bed for your spare room without compromising on quality. We’re also pleased your delivery went ahead as arranged and was handled efficiently. Really appreciate your lovely feedback,
Megan at Customer Care💤
Does exactly what it says on the tin
2026年3月9日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
Love to hear it — simple, straightforward, and just right!
Sleep well,
Megan at Customer Care😊
Bensons For Beds - Salisbury Bourne Retail Park からの回答
Thanks so much Sally! Wonderful to hear you were looked after and cared for.⭐
We truly appreciate your feedback.
Megan at Customer Care
Salisbury - Darrell was amazing from the start to…
Darrell was amazing from the start to find the right bed for us. Nothing was too much trouble. The bed is fantastic and so comfortable. We had such good service we brought our mother in the following week and sorted a new mattress for her. Again Darrell went out of his way to help her as she is disabled.
2025年12月28日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
Thank you so much for your fantastic review!
We’re thrilled to hear that Darrell was amazing from start to finish and helped you find the perfect bed. It’s wonderful to know you’re loving how comfortable it is!
The fact that you returned the following week with your mother means so much to us. We’re especially glad to hear that Darrell went the extra mile to support her and ensure she was properly looked after — he’ll be delighted to hear your kind words.
Thank you again for taking the time to share your experience. We truly appreciate it,
Megan at Customer Care
Bensons For Beds - Salisbury Bourne Retail Park からの回答
Thank you for your lovely feedback! Great to hear our staff were friendly and helpful — we really appreciate it.
We hope to welcome you back soon!
Megan at Customer Care
When I walked into Benson's for Beds
When I walked into Benson's for Beds, Salisbury I was greeted warmly by Darrell who helped show me around the site. Darrell showed genuine interest in what I was looking for and directed me to what was within my budget.
I found him extremely polite, friendly and helpful with good knowledge of the products I was interested in.
The manager, who was also on site was attentive and knowledgeable.
I felt very much at ease and would go back to Salisbury's Benson's for beds again.
Really pleased and happy with the service offered.
2026年2月18日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
Thank you so much for your wonderful feedback! We’re delighted to hear that you received such a warm welcome. We truly appreciate your kind words and are so happy you were pleased with the service offered,
Megan at Customer Care
1st class from beginning to end.
Right from our experience in store at Salisbury, to delivery and assembly. Lovely staff and delivery men.
2026年2月12日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
We're happy to hear that you had a positive experience with our staff, delivery, and assembly services. Thank you for sharing your valuable feedback with us!
Bensons For Beds - Salisbury Bourne Retail Park からの回答
We're delighted you liked our showroom and found our staff friendly and helpful! We appreciate your positive feedback,
Megan at Customer Care
MatressPurchase and Delivery
In the shop the sales person was very helpful and also gave us time to explore the various beds and then decide. He then explained various options available and the price breakdown of these.
The team that delivered the matress were also very good , including taking their shoes off while in our house, and removing the old matress, which we had paid for. Overall a very positive experience and we would use Benson's again
2026年2月6日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
We're happy to hear that the salesperson was helpful and gave you ample time to explore the options. It's great the delivery team was also good, removing the old mattress and taking their shoes off. We appreciate your positive feedback!
Not tried the bed yet but the price was…
Not tried the bed yet but the price was acceptable, delivery was very good and the contact from Bensons was also very good
2026年1月26日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
We're happy to hear that you found our price acceptable and that you were pleased with our delivery and contact. Thank you for your positive feedback,
Megan at Customer Care!
Great friendly service from store…
Great friendly service from store staff. Very knowledgeable and helpful in decision making . Nice to try mattresses out before you buy.
2026年1月23日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
We're so glad to hear that our store staff provided great, friendly, and knowledgeable service, assisting you in your decision. It's nice you were able to try our mattresses!
great staff patient knowledgeable
great staff patient knowledgeable
nothing was to much trouble
and made the experience pleasurable
2026年1月13日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
We’re delighted to hear our team was patient, knowledgeable, and made your experience enjoyable. Thank you for your positive review – Lauryn at Customer Care 💜
No pressure from staff.
There was no pressure from Darrell the Store Manager, indeed he was overly helpful in helping us to make up our mind, rather than having something imposed upon us.
The delivery was within a week, which was very welcome.
2026年1月5日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
Thank you for your feedback Tim! We’re delighted Darrell provided helpful, pressure-free support and that your delivery was quick and convenient. Enjoy your new purchase,
Megan at Customer Care
The staff were fantastic nothing was to…
The staff were fantastic nothing was to much trouble as I'm disabled.
2026年1月3日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
Thanks for the amazing review Mark! We’re thrilled to hear our team went above and beyond for you. Nothing is ever too much trouble when it comes to making our customers smile! 😊
We hope to welcome you back soon!
Megan at Customer Care
Bensons For Beds - Salisbury Bourne Retail Park からの回答
We appreciate your kind words! We are happy to hear that we were helpful and knowledgeable during your experience with us.
Excellent Service
Excellent communication throughout. Salesman very helpful. Delivered on time, in good condition. Nice delivery drivers. All round positive experience
2025年12月5日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
We appreciate you sharing your positive experience! We're so happy to hear that you received excellent communication, helpful service, and on-time delivery.
– Thank you, Jess- Team Bensons
You need to ensure you keep Darrel…
You need to ensure you keep Darrel working for your business.
The man has charm and knowledge in abundance ( no, we are not related).
2025年11月29日
Bensons For Beds - Salisbury Bourne Retail Park からの回答
We appreciate your feedback and are so glad to hear about your positive experience. We value employees who provide excellent service and are grateful for your highlighting this.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。