I would like to give a special shout-out to Matt (Scunthorpe Branch) for the outstanding customer service at Benson for Beds. I have been so impressed with the level of care, patience, helpfulness and... もっと見る
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We went to the Scunthorpe store to buy 2 pillows and we we're helped by a lovely young man called Lloyd he could "sell snow to the eskimo's" ha ha , we ended up walking out the store with 3 pillows an... もっと見る
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Went to the branch in Scunthorpe looking for a new bed for my elderly mother. Lloyd was extremely helpful and not overly pushy. He allowed my mother to choose what she felt was best for her and includ... もっと見る
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Sales staff answered all my questions, I believe, truthfully. They were not 'pushy', allowing me plenty of time to test various mattress options. Delivery arrived in the time window I was allocate... もっと見る
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企業情報
Bensons For Beds - Scunthorpe506 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
14a Holyrood Drive, DN15 8NN, Scunthorpe, South Humberside, 英国
- 1724278914
4.8
優良
190件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bensons for beds mattress delivery
The delivery guys Paul and Ian were very polite friendly and professional they are an asset to bensons for beds
2025年6月6日
自発的なレビュー
Bensons For Beds - Scunthorpe506 からの回答
We're happy to hear that our delivery team were so helpful and professional. Thank you for recognising their hard work; we appreciate your positive feedback, Megan at Customer Care
Bensons For Beds - Scunthorpe506 からの回答
"Thank you for your kind words! We strive to provide helpful and genuine service to all our customers. We are glad you had a positive experience with our salesman. Hope to see you again soon!"
Treat with courtesy & professionalism
Treat with courtesy & professionalism, Matt was very accommodating and knowledgeable about the range of mattresses we were looking at/for.
2025年5月7日
自発的なレビュー
Bensons For Beds - Scunthorpe506 からの回答
Thank you so much for your wonderful review! We're thrilled to hear that our team, especially Matt, provided you with excellent service and helped you find the perfect mattress. It means a lot to us that you appreciated our courtesy and professionalism. Come back and see us anytime! 😊
ok this is the second time you have…
ok this is the second time you have asked me for a review. as I said before it was evcellent
2025年5月1日
Bensons For Beds - Scunthorpe506 からの回答
Thank you for taking the time to leave another review! We are thrilled to hear that you had an excellent experience with us. Your support means the world to us. We look forward to seeing you again soon.
Sleep well,
Team Bensons💜
We bought an ottoman bed from Bensons…
We bought an ottoman bed from Bensons and although expecting to be waiting weeks for delivery we were surprised as they could deliver very quick. We paid for the bed to be built up and The 2 men that delivered the bed built it up in record time. They were very nice thoughtful and took all the rubbish away too. We are well pleased 5***** everyone
2025年4月29日
Bensons For Beds - Scunthorpe506 からの回答
Thank you for choosing Bensons for your ottoman bed! We pride ourselves on fast delivery and excellent service. Our team is dedicated to making your experience seamless and hassle-free. We appreciate your kind words and hope to see you again in the future!
Sleep well,
Team Bensons💜
Great team in Scunthorpe shop
Great team in shop. No pressure, left alone to browse and try. Really pleasant and genuine conversation. An enjoyable experience from the Scunthorpe team.
2025年4月27日
Bensons For Beds - Scunthorpe506 からの回答
Thank you so much for your feedback! We're thrilled to hear you had a pleasant and pressure-free experience with our team in Scunthorpe. We strive to provide our customers with genuine and enjoyable conversations.We hope to see you again soon😀
Sleep well,
Team Bensons💜
Ordered and paid in full for delivery…
Ordered and paid in full for delivery of a new bed on 22/4/25 with agreed AM delivery on 29/4/25, booked day off of work to accept delivery only to receive a phone call approx 16:30 on the 28/4/25 informing me of “logistics issues” and there would be no delivery as arranged, told I would receive another call the following day (29/4/25) to re arrange. It’s now 30/4/25 and still no phone call. I guess the son will have to sleep on the floor until resolved as his old bed was taken away on the morning of 28/4/25 to make way for the new bed. Very poor customer service and a very unhappy son 😩😡
2025年4月26日
Bensons For Beds - Scunthorpe506 からの回答
We sincerely apologise for the delivery delay and the inconvenience it has caused. Our team is working hard to resolve the logistics issue and we will contact you to reschedule the delivery as soon as possible. We understand how important this is for you and your son, and we will do our best to make it right. Thank you for your patience and understanding.
Take care,
Team Bensons
Excellent courtesy service from…
Excellent courtesy service from choosing bed to delivery. Highly recommend this is my second bed. Quality of bed fabulous.
2025年4月18日
自発的なレビュー
Bensons For Beds - Scunthorpe506 からの回答
Thank you for your kind words! We're thrilled to hear that you had a great experience choosing and receiving your bed from us. We greatly appreciate your recommendation and look forward to serving you again in the future. Sweet dreams on your fabulous new bed!
Good service
Good service, helpful member of staff. Helped us find what was best for our needs
2025年4月12日
Bensons For Beds - Scunthorpe506 からの回答
Thank you for your kind words! We are thrilled to hear that you had a positive experience with our team. Our goal is to always help our customers find the best solutions for their needs. We appreciate your business and hope to see you again soon!
Bensons For Beds - Scunthorpe506 からの回答
Thank you so much for taking the time to leave us a review! We strive to provide a hassle-free and friendly environment for our customers. We're so glad you enjoyed your experience with us!
Terrible delivery
Sales team were brilliant especially David! The delivery experience was totally offered! Completely rushed the driver kept telling us they only had 15 mins for delivery and from arriving he decided the bed wouldn’t fit. He didn’t even try then rushed me to choose returning the bed which I couldn’t do as my old bed had gone, them trying to get the bed upstairs and possibly damaging it which would be my problem or leaving it for me to sort!!! My husband and I got the bases up no bother at all. I was rushed to make a decision and the driver practically ran out of the driveway once I signed to say leave it. The other man was more helpful but my bed was still sat at the bottom of the stairs!
2025年4月2日
自発的なレビュー
Bensons For Beds - Scunthorpe506 からの回答
We appreciate you bringing this to our attention. We're sorry the delivery experience did not meet expectations and for the pressure you felt. We'll review this internally to improve our service. We're glad the sales team, especially David, was helpful. Thank you for your feedback, Megan at Customer Care
Bensons For Beds - Scunthorpe506 からの回答
We appreciate your feedback and will look into this situation. Take care, Megan at Customer Care
Great helpful staff reasonable prices
2025年3月12日
Bensons For Beds - Scunthorpe506 からの回答
We appreciate your positive feedback! Our team works hard to offer helpful service and fair prices. We hope to see you again soon, Megan at Customer Care
Sales lady very helpful and…
Sales lady very helpful and informative. Order process very quick and easy everything explained throughout the process.
2025年3月8日
Bensons For Beds - Scunthorpe506 からの回答
We appreciate you taking the time to share your feedback! We're happy to hear that our team member was helpful and the order process was quick and easy. Thank you, Megan at Customer care
Bensons For Beds - Scunthorpe506 からの回答
We're happy to hear that the mattress delivery went smoothly for you. Thank you for sharing your positive experience with us! Take care, Megan at Customer Care
Good efficient service,friendly,knew…
Good efficient service,friendly,knew about the products of the bedroom range units
2025年2月19日
Bensons For Beds - Scunthorpe506 からの回答
We're so glad to hear you received good and efficient service! It's great to know our team's product knowledge was helpful to you. Thanks, Megan at Customer Care
Very helpful
2025年1月30日
Bensons For Beds - Scunthorpe506 からの回答
Thank you for your 4 star review Nigel. Thank you for choosing us, Megan at Customer Care
Good advice on range of beds and…
Good advice on range of beds and mattresses without any pressure selling.
2025年1月31日
Bensons For Beds - Scunthorpe506 からの回答
We're glad you found our advice helpful and appreciated our no-pressure approach. Thank you for sharing your positive experience with us, Megan at Customer Care
Matt at Scunthorpe professional and knowledgeable
The ease of our purchase was down to our Salesman Matt at Scunthorpe. His expertise was second to none making our purchase straightforward.
2025年1月13日
Bensons For Beds - Scunthorpe506 からの回答
We're happy to hear that your purchase process was straightforward, thanks to the expertise of our Scunthorpe sales team. We appreciate you sharing your positive experience!
Take care,
Megan at Customer Care
Great very helpful staff.
2025年1月6日
Bensons For Beds - Scunthorpe506 からの回答
We appreciate you highlighting our helpful staff! We're glad they provided you with great assistance during your visit. Take care, Megan at Customer Care
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